SAGE: Scalable AI Governance & Evaluation

Evaluating relevance in large-scale search systems is fundamentally constrained by the governance gap between nuanced, resource-constrained human oversight and the high-throughput requirements of production systems. While traditional approaches rely on engagement proxies or sparse manual review, these methods often fail to capture the full scope of high-impact relevance failures. We present \textbf{SAGE} (Scalable AI Governance \& Evaluation), a framework that operationalizes high-quality human product judgment as a scalable evaluation signal. At the core of SAGE is a bidirectional calibration loop where natural-language \emph{Policy}, curated \emph{Precedent}, and an \emph{LLM Surrogate Judge} co-evolve. SAGE systematically resolves semantic ambiguities and misalignments, transforming subjective relevance judgment into an executable, multi-dimensional rubric with near human-level agreement. To bridge the gap between frontier model reasoning and industrial-scale inference, we apply teacher-student distillation to transfer high-fidelity judgments into compact student surrogates at \textbf{92$\times$} lower cost. Deployed within LinkedIn Search ecosystems, SAGE guided model iteration through simulation-driven development, distilling policy-aligned models for online serving and enabling rapid offline evaluation. In production, it powered policy oversight that measured ramped model variants and detected regressions invisible to engagement metrics. Collectively, these drove a \textbf{0.25\%} lift in LinkedIn daily active users.

Semantic Search At LinkedIn

Semantic search with large language models (LLMs) enables retrieval by meaning rather than keyword overlap, but scaling it requires major inference efficiency advances. We present LinkedIn's LLM-based semantic search framework for AI Job Search and AI People Search, combining an LLM relevance judge, embedding-based retrieval, and a compact Small Language Model trained via multi-teacher distillation to jointly optimize relevance and engagement. A prefill-oriented inference architecture co-designed with model pruning, context compression, and text-embedding hybrid interactions boosts ranking throughput by over 75x under a fixed latency constraint while preserving near-teacher-level NDCG, enabling one of the first production LLM-based ranking systems with efficiency comparable to traditional approaches and delivering significant gains in quality and user engagement.

High Fidelity Textual User Representation over Heterogeneous Sources via Reinforcement Learning

Effective personalization on large-scale job platforms requires modeling members based on heterogeneous textual sources, including profiles, professional data, and search activity logs. As recommender systems increasingly adopt Large Language Models (LLMs), creating unified, interpretable, and concise representations from heterogeneous sources becomes critical, especially for latency-sensitive online environments. In this work, we propose a novel Reinforcement Learning (RL) framework to synthesize a unified textual representation for each member. Our approach leverages implicit user engagement signals (e.g., clicks, applies) as the primary reward to distill salient information. Additionally, the framework is complemented by rule-based rewards that enforce formatting and length constraints. Extensive offline experiments across multiple LinkedIn products, one of the world's largest job platforms, demonstrate significant improvements in key downstream business metrics. This work provides a practical, labeling-free, and scalable solution for constructing interpretable user representations that are directly compatible with LLM-based systems.

Learning to Retrieve for Job Matching

Web-scale search systems typically tackle the scalability challenge with a two-step paradigm: retrieval and ranking. The retrieval step, also known as candidate selection, often involves extracting standardized entities, creating an inverted index, and performing term matching for retrieval. Such traditional methods require manual and time-consuming development of query models. In this paper, we discuss applying learning-to-retrieve technology to enhance LinkedIns job search and recommendation systems. In the realm of promoted jobs, the key objective is to improve the quality of applicants, thereby delivering value to recruiter customers. To achieve this, we leverage confirmed hire data to construct a graph that evaluates a seeker's qualification for a job, and utilize learned links for retrieval. Our learned model is easy to explain, debug, and adjust. On the other hand, the focus for organic jobs is to optimize seeker engagement. We accomplished this by training embeddings for personalized retrieval, fortified by a set of rules derived from the categorization of member feedback. In addition to a solution based on a conventional inverted index, we developed an on-GPU solution capable of supporting both KNN and term matching efficiently.

LinkSAGE: Optimizing Job Matching Using Graph Neural Networks

We present LinkSAGE, an innovative framework that integrates Graph Neural Networks (GNNs) into large-scale personalized job matching systems, designed to address the complex dynamics of LinkedIns extensive professional network. Our approach capitalizes on a novel job marketplace graph, the largest and most intricate of its kind in industry, with billions of nodes and edges. This graph is not merely extensive but also richly detailed, encompassing member and job nodes along with key attributes, thus creating an expansive and interwoven network. A key innovation in LinkSAGE is its training and serving methodology, which effectively combines inductive graph learning on a heterogeneous, evolving graph with an encoder-decoder GNN model. This methodology decouples the training of the GNN model from that of existing Deep Neural Nets (DNN) models, eliminating the need for frequent GNN retraining while maintaining up-to-date graph signals in near realtime, allowing for the effective integration of GNN insights through transfer learning. The subsequent nearline inference system serves the GNN encoder within a real-world setting, significantly reducing online latency and obviating the need for costly real-time GNN infrastructure. Validated across multiple online A/B tests in diverse product scenarios, LinkSAGE demonstrates marked improvements in member engagement, relevance matching, and member retention, confirming its generalizability and practical impact.

Towards Data Quality Assessment in Online Advertising

In online advertising, our aim is to match the advertisers with the most relevant users to optimize the campaign performance. In the pursuit of achieving this goal, multiple data sources provided by the advertisers or third-party data providers are utilized to choose the set of users according to the advertisers' targeting criteria. In this paper, we present a framework that can be applied to assess the quality of such data sources in large scale. This framework efficiently evaluates the similarity of a specific data source categorization to that of the ground truth, especially for those cases when the ground truth is accessible only in aggregate, and the user-level information is anonymized or unavailable due to privacy reasons. We propose multiple methodologies within this framework, present some preliminary assessment results, and evaluate how the methodologies compare to each other. We also present two use cases where we can utilize the data quality assessment results: the first use case is targeting specific user categories, and the second one is forecasting the desirable audiences we can reach for an online advertising campaign with pre-set targeting criteria.