Estimating Causal Effects of Multi-Aspect Online Reviews with Multi-Modal Proxies

Online reviews enable consumers to engage with companies and provide important feedback. Due to the complexity of the high-dimensional text, these reviews are often simplified as a single numerical score, e.g., ratings or sentiment scores. This work empirically examines the causal effects of user-generated online reviews on a granular level: we consider multiple aspects, e.g., the Food and Service of a restaurant. Understanding consumers' opinions toward different aspects can help evaluate business performance in detail and strategize business operations effectively. Specifically, we aim to answer interventional questions such as What will the restaurant popularity be if the quality w.r.t. its aspect Service is increased by 10%? The defining challenge of causal inference with observational data is the presence of "confounder", which might not be observed or measured, e.g., consumers' preference to food type, rendering the estimated effects biased and high-variance. To address this challenge, we have recourse to the multi-modal proxies such as the consumer profile information and interactions between consumers and businesses. We show how to effectively leverage the rich information to identify and estimate causal effects of multiple aspects embedded in online reviews. Empirical evaluations on synthetic and real-world data corroborate the efficacy and shed light on the actionable insight of the proposed approach.

Graph Few-shot Class-incremental Learning

The ability to incrementally learn new classes is vital to all real-world artificial intelligence systems. A large portion of high-impact applications like social media, recommendation systems, E-commerce platforms, etc. can be represented by graph models. In this paper, we investigate the challenging yet practical problem, Graph Few-shot Class-incremental (Graph FCL) problem, where the graph model is tasked to classify both newly encountered classes and previously learned classes. Towards that purpose, we put forward a Graph Pseudo Incremental Learning paradigm by sampling tasks recurrently from the base classes, so as to produce an arbitrary number of training episodes for our model to practice the incremental learning skill. Furthermore, we design a Hierarchical-Attention-based Graph Meta-learning framework, HAG-Meta. We present a task-sensitive regularizer calculated from task-level attention and node class prototypes to mitigate overfitting onto either novel or base classes. To employ the topological knowledge, we add a node-level attention module to adjust the prototype representation. Our model not only achieves greater stability of old knowledge consolidation, but also acquires advantageous adaptability to new knowledge with very limited data samples. Extensive experiments on three real-world datasets, including Amazon-clothing, Reddit, and DBLP, show that our framework demonstrates remarkable advantages in comparison with the baseline and other related state-of-the-art methods.

Meta Propagation Networks for Graph Few-shot Semi-supervised Learning

Inspired by the extensive success of deep learning, graph neural networks (GNNs) have been proposed to learn expressive node representations and demonstrated promising performance in various graph learning tasks. However, existing endeavors predominately focus on the conventional semi-supervised setting where relatively abundant gold-labeled nodes are provided. While it is often impractical due to the fact that data labeling is unbearably laborious and requires intensive domain knowledge, especially when considering the heterogeneity of graph-structured data. Under the few-shot semi-supervised setting, the performance of most of the existing GNNs is inevitably undermined by the overfitting and oversmoothing issues, largely owing to the shortage of labeled data. In this paper, we propose a decoupled network architecture equipped with a novel meta-learning algorithm to solve this problem. In essence, our framework Meta-PN infers high-quality pseudo labels on unlabeled nodes via a meta-learned label propagation strategy, which effectively augments the scarce labeled data while enabling large receptive fields during training. Extensive experiments demonstrate that our approach offers easy and substantial performance gains compared to existing techniques on various benchmark datasets.

A Survey on Echo Chambers on Social Media: Description, Detection and Mitigation

Echo chambers on social media are a significant problem that can elicit a number of negative consequences, most recently affecting the response to COVID-19. Echo chambers promote conspiracy theories about the virus and are found to be linked to vaccine hesitancy, less compliance with mask mandates, and the practice of social distancing. Moreover, the problem of echo chambers is connected to other pertinent issues like political polarization and the spread of misinformation. An echo chamber is defined as a network of users in which users only interact with opinions that support their pre-existing beliefs and opinions, and they exclude and discredit other viewpoints. This survey aims to examine the echo chamber phenomenon on social media from a social computing perspective and provide a blueprint for possible solutions. We survey the related literature to understand the attributes of echo chambers and how they affect the individual and society at large. Additionally, we show the mechanisms, both algorithmic and psychological, that lead to the formation of echo chambers. These mechanisms could be manifested in two forms: (1) the bias of social media's recommender systems and (2) internal biases such as confirmation bias and homophily. While it is immensely challenging to mitigate internal biases, there has been great efforts seeking to mitigate the bias of recommender systems. These recommender systems take advantage of our own biases to personalize content recommendations to keep us engaged in order to watch more ads. Therefore, we further investigate different computational approaches for echo chamber detection and prevention, mainly based around recommender systems.

A Novel Sequence Tagging Framework for Consumer Event-Cause Extraction

Consumer Event-Cause Extraction, the task aimed at extracting the potential causes behind certain events in the text, has gained much attention in recent years due to its wide applications. The ICDM 2020 conference sets up an evaluation competition that aims to extract events and the causes of the extracted events with a specified subject (a brand or product). In this task, we mainly focus on how to construct an end-to-end model, and extract multiple event types and event-causes simultaneously. To this end, we introduce a fresh perspective to revisit the relational event-cause extraction task and propose a novel sequence tagging framework, instead of extracting event types and events-causes separately. Experiments show our framework outperforms baseline methods even when its encoder module uses an initialized pre-trained BERT encoder, showing the power of the new tagging framework. In this competition, our team achieved 1st place in the first stage leaderboard, and 3rd place in the final stage leaderboard.

Pseudo Supervised Monocular Depth Estimation with Teacher-Student Network

Despite recent improvement of supervised monocular depth estimation, the lack of high quality pixel-wise ground truth annotations has become a major hurdle for further progress. In this work, we propose a new unsupervised depth estimation method based on pseudo supervision mechanism by training a teacher-student network with knowledge distillation. It strategically integrates the advantages of supervised and unsupervised monocular depth estimation, as well as unsupervised binocular depth estimation. Specifically, the teacher network takes advantage of the effectiveness of binocular depth estimation to produce accurate disparity maps, which are then used as the pseudo ground truth to train the student network for monocular depth estimation. This effectively converts the problem of unsupervised learning to supervised learning. Our extensive experimental results demonstrate that the proposed method outperforms the state-of-the-art on the KITTI benchmark.

Effects of Multi-Aspect Online Reviews with Unobserved Confounders: Estimation and Implication

Online review systems are the primary means through which many businesses seek to build the brand and spread their messages. Prior research studying the effects of online reviews has been mainly focused on a single numerical cause, e.g., ratings or sentiment scores. We argue that such notions of causes entail three key limitations: they solely consider the effects of single numerical causes and ignore different effects of multiple aspects -- e.g., Food, Service -- embedded in the textual reviews; they assume the absence of hidden confounders in observational studies, e.g., consumers' personal preferences; and they overlook the indirect effects of numerical causes that can potentially cancel out the effect of textual reviews on business revenue. We thereby propose an alternative perspective to this single-cause-based effect estimation of online reviews: in the presence of hidden confounders, we consider multi-aspect textual reviews, particularly, their total effects on business revenue and direct effects with the numerical cause -- ratings -- being the mediator. We draw on recent advances in machine learning and causal inference to together estimate the hidden confounders and causal effects. We present empirical evaluations using real-world examples to discuss the importance and implications of differentiating the multi-aspect effects in strategizing business operations.

Learning to Selectively Learn for Weakly-supervised Paraphrase Generation

Paraphrase generation is a longstanding NLP task that has diverse applications for downstream NLP tasks. However, the effectiveness of existing efforts predominantly relies on large amounts of golden labeled data. Though unsupervised endeavors have been proposed to address this issue, they may fail to generate meaningful paraphrases due to the lack of supervision signals. In this work, we go beyond the existing paradigms and propose a novel approach to generate high-quality paraphrases with weak supervision data. Specifically, we tackle the weakly-supervised paraphrase generation problem by: (1) obtaining abundant weakly-labeled parallel sentences via retrieval-based pseudo paraphrase expansion; and (2) developing a meta-learning framework to progressively select valuable samples for fine-tuning a pre-trained language model, i.e., BART, on the sentential paraphrasing task. We demonstrate that our approach achieves significant improvements over existing unsupervised approaches, and is even comparable in performance with supervised state-of-the-arts.

Semantics-Guided Contrastive Network for Zero-Shot Object detection

Zero-shot object detection (ZSD), the task that extends conventional detection models to detecting objects from unseen categories, has emerged as a new challenge in computer vision. Most existing approaches tackle the ZSD task with a strict mapping-transfer strategy, which may lead to suboptimal ZSD results: 1) the learning process of those models ignores the available unseen class information, and thus can be easily biased towards the seen categories; 2) the original visual feature space is not well-structured and lack of discriminative information. To address these issues, we develop a novel Semantics-Guided Contrastive Network for ZSD, named ContrastZSD, a detection framework that first brings contrastive learning mechanism into the realm of zero-shot detection. Particularly, ContrastZSD incorporates two semantics-guided contrastive learning subnets that contrast between region-category and region-region pairs respectively. The pairwise contrastive tasks take advantage of additional supervision signals derived from both ground truth label and pre-defined class similarity distribution. Under the guidance of those explicit semantic supervision, the model can learn more knowledge about unseen categories to avoid the bias problem to seen concepts, while optimizing the data structure of visual features to be more discriminative for better visual-semantic alignment. Extensive experiments are conducted on two popular benchmarks for ZSD, i.e., PASCAL VOC and MS COCO. Results show that our method outperforms the previous state-of-the-art on both ZSD and generalized ZSD tasks.