UOEP: User-Oriented Exploration Policy for Enhancing Long-Term User Experiences in Recommender Systems

Reinforcement learning (RL) has gained traction for enhancing user long-term experiences in recommender systems by effectively exploring users' interests. However, modern recommender systems exhibit distinct user behavioral patterns among tens of millions of items, which increases the difficulty of exploration. For example, user behaviors with different activity levels require varying intensity of exploration, while previous studies often overlook this aspect and apply a uniform exploration strategy to all users, which ultimately hurts user experiences in the long run. To address these challenges, we propose User-Oriented Exploration Policy (UOEP), a novel approach facilitating fine-grained exploration among user groups. We first construct a distributional critic which allows policy optimization under varying quantile levels of cumulative reward feedbacks from users, representing user groups with varying activity levels. Guided by this critic, we devise a population of distinct actors aimed at effective and fine-grained exploration within its respective user group. To simultaneously enhance diversity and stability during the exploration process, we further introduce a population-level diversity regularization term and a supervision module. Experimental results on public recommendation datasets demonstrate that our approach outperforms all other baselines in terms of long-term performance, validating its user-oriented exploration effectiveness. Meanwhile, further analyses reveal our approach's benefits of improved performance for low-activity users as well as increased fairness among users.

Controllable Multi-Objective Re-ranking with Policy Hypernetworks

Multi-stage ranking pipelines have become widely used strategies in modern recommender systems, where the final stage aims to return a ranked list of items that balances a number of requirements such as user preference, diversity, novelty etc. Linear scalarization is arguably the most widely used technique to merge multiple requirements into one optimization objective, by summing up the requirements with certain preference weights. Existing final-stage ranking methods often adopt a static model where the preference weights are determined during offline training and kept unchanged during online serving. Whenever a modification of the preference weights is needed, the model has to be re-trained, which is time and resources inefficient. Meanwhile, the most appropriate weights may vary greatly for different groups of targeting users or at different time periods (e.g., during holiday promotions). In this paper, we propose a framework called controllable multi-objective re-ranking (CMR) which incorporates a hypernetwork to generate parameters for a re-ranking model according to different preference weights. In this way, CMR is enabled to adapt the preference weights according to the environment changes in an online manner, without retraining the models. Moreover, we classify practical business-oriented tasks into four main categories and seamlessly incorporate them in a new proposed re-ranking model based on an Actor-Evaluator framework, which serves as a reliable real-world testbed for CMR. Offline experiments based on the dataset collected from Taobao App showed that CMR improved several popular re-ranking models by using them as underlying models. Online A/B tests also demonstrated the effectiveness and trustworthiness of CMR.