Unveiling Comparative Sentiments in Vietnamese Product Reviews: A Sequential Classification Framework

Comparative opinion mining is a specialized field of sentiment analysis that aims to identify and extract sentiments expressed comparatively. To address this task, we propose an approach that consists of solving three sequential sub-tasks: (i) identifying comparative sentence, i.e., if a sentence has a comparative meaning, (ii) extracting comparative elements, i.e., what are comparison subjects, objects, aspects, predicates, and (iii) classifying comparison types which contribute to a deeper comprehension of user sentiments in Vietnamese product reviews. Our method is ranked fifth at the Vietnamese Language and Speech Processing (VLSP) 2023 challenge on Comparative Opinion Mining (ComOM) from Vietnamese Product Reviews.

A Comparison of Lexicon-Based and ML-Based Sentiment Analysis: Are There Outlier Words?

Lexicon-based approaches to sentiment analysis of text are based on each word or lexical entry having a pre-defined weight indicating its sentiment polarity. These are usually manually assigned but the accuracy of these when compared against machine leaning based approaches to computing sentiment, are not known. It may be that there are lexical entries whose sentiment values cause a lexicon-based approach to give results which are very different to a machine learning approach. In this paper we compute sentiment for more than 150,000 English language texts drawn from 4 domains using the Hedonometer, a lexicon-based technique and Azure, a contemporary machine-learning based approach which is part of the Azure Cognitive Services family of APIs which is easy to use. We model differences in sentiment scores between approaches for documents in each domain using a regression and analyse the independent variables (Hedonometer lexical entries) as indicators of each word's importance and contribution to the score differences. Our findings are that the importance of a word depends on the domain and there are no standout lexical entries which systematically cause differences in sentiment scores.

Natural Language Processing for Dialects of a Language: A Survey

State-of-the-art natural language processing (NLP) models are trained on massive training corpora, and report a superlative performance on evaluation datasets. This survey delves into an important attribute of these datasets: the dialect of a language. Motivated by the performance degradation of NLP models for dialectic datasets and its implications for the equity of language technologies, we survey past research in NLP for dialects in terms of datasets, and approaches. We describe a wide range of NLP tasks in terms of two categories: natural language understanding (NLU) (for tasks such as dialect classification, sentiment analysis, parsing, and NLU benchmarks) and natural language generation (NLG) (for summarisation, machine translation, and dialogue systems). The survey is also broad in its coverage of languages which include English, Arabic, German among others. We observe that past work in NLP concerning dialects goes deeper than mere dialect classification, and . This includes early approaches that used sentence transduction that lead to the recent approaches that integrate hypernetworks into LoRA. We expect that this survey will be useful to NLP researchers interested in building equitable language technologies by rethinking LLM benchmarks and model architectures.

The Sentiment Problem: A Critical Survey towards Deconstructing Sentiment Analysis

We conduct an inquiry into the sociotechnical aspects of sentiment analysis (SA) by critically examining 189 peer-reviewed papers on their applications, models, and datasets. Our investigation stems from the recognition that SA has become an integral component of diverse sociotechnical systems, exerting influence on both social and technical users. By delving into sociological and technological literature on sentiment, we unveil distinct conceptualizations of this term in domains such as finance, government, and medicine. Our study exposes a lack of explicit definitions and frameworks for characterizing sentiment, resulting in potential challenges and biases. To tackle this issue, we propose an ethics sheet encompassing critical inquiries to guide practitioners in ensuring equitable utilization of SA. Our findings underscore the significance of adopting an interdisciplinary approach to defining sentiment in SA and offer a pragmatic solution for its implementation.

USA: Universal Sentiment Analysis Model & Construction of Japanese Sentiment Text Classification and Part of Speech Dataset

Sentiment analysis is a pivotal task in the domain of natural language processing. It encompasses both text-level sentiment polarity classification and word-level Part of Speech(POS) sentiment polarity determination. Such analysis challenges models to understand text holistically while also extracting nuanced information. With the rise of Large Language Models(LLMs), new avenues for sentiment analysis have opened. This paper proposes enhancing performance by leveraging the Mutual Reinforcement Effect(MRE) between individual words and the overall text. It delves into how word polarity influences the overarching sentiment of a passage. To support our research, we annotated four novel Sentiment Text Classification and Part of Speech(SCPOS) datasets, building upon existing sentiment classification datasets. Furthermore, we developed a Universal Sentiment Analysis(USA) model, with a 7-billion parameter size. Experimental results revealed that our model surpassed the performance of gpt-3.5-turbo across all four datasets, underscoring the significance of MRE in sentiment analysis.

We Need to Talk About Classification Evaluation Metrics in NLP

In Natural Language Processing (NLP) classification tasks such as topic categorisation and sentiment analysis, model generalizability is generally measured with standard metrics such as Accuracy, F-Measure, or AUC-ROC. The diversity of metrics, and the arbitrariness of their application suggest that there is no agreement within NLP on a single best metric to use. This lack suggests there has not been sufficient examination of the underlying heuristics which each metric encodes. To address this we compare several standard classification metrics with more 'exotic' metrics and demonstrate that a random-guess normalised Informedness metric is a parsimonious baseline for task performance. To show how important the choice of metric is, we perform extensive experiments on a wide range of NLP tasks including a synthetic scenario, natural language understanding, question answering and machine translation. Across these tasks we use a superset of metrics to rank models and find that Informedness best captures the ideal model characteristics. Finally, we release a Python implementation of Informedness following the SciKitLearn classifier format.

Estimating the severity of dental and oral problems via sentiment classification over clinical reports

Analyzing authors' sentiments in texts as a technique for identifying text polarity can be practical and useful in various fields, including medicine and dentistry. Currently, due to factors such as patients' limited knowledge about their condition, difficulties in accessing specialist doctors, or fear of illness, particularly in pandemic conditions, there might be a delay between receiving a radiology report and consulting a doctor. In some cases, this delay can pose significant risks to the patient, making timely decision-making crucial. Having an automatic system that can inform patients about the deterioration of their condition by analyzing the text of radiology reports could greatly impact timely decision-making. In this study, a dataset comprising 1,134 cone-beam computed tomography (CBCT) photo reports was collected from the Shiraz University of Medical Sciences. Each case was examined, and an expert labeled a severity level for the patient's condition on each document. After preprocessing all the text data, a deep learning model based on Convolutional Neural Network (CNN) and Long Short-Term Memory (LSTM) network architecture, known as CNN-LSTM, was developed to detect the severity level of the patient's problem based on sentiment analysis in the radiologist's report. The model's performance was evaluated on two datasets, each with two and four classes, in both imbalanced and balanced scenarios. Finally, to demonstrate the effectiveness of our model, we compared its performance with that of other classification models. The results, along with one-way ANOVA and Tukey's test, indicated that our proposed model (CNN-LSTM) performed the best according to precision, recall, and f-measure criteria. This suggests that it can be a reliable model for estimating the severity of oral and dental diseases, thereby assisting patients.

Transforming Sentiment Analysis in the Financial Domain with ChatGPT

Financial sentiment analysis plays a crucial role in decoding market trends and guiding strategic trading decisions. Despite the deployment of advanced deep learning techniques and language models to refine sentiment analysis in finance, this study breaks new ground by investigating the potential of large language models, particularly ChatGPT 3.5, in financial sentiment analysis, with a strong emphasis on the foreign exchange market (forex). Employing a zero-shot prompting approach, we examine multiple ChatGPT prompts on a meticulously curated dataset of forex-related news headlines, measuring performance using metrics such as precision, recall, f1-score, and Mean Absolute Error (MAE) of the sentiment class. Additionally, we probe the correlation between predicted sentiment and market returns as an additional evaluation approach. ChatGPT, compared to FinBERT, a well-established sentiment analysis model for financial texts, exhibited approximately 35\% enhanced performance in sentiment classification and a 36\% higher correlation with market returns. By underlining the significance of prompt engineering, particularly in zero-shot contexts, this study spotlights ChatGPT's potential to substantially boost sentiment analysis in financial applications. By sharing the utilized dataset, our intention is to stimulate further research and advancements in the field of financial services.

Multimodal Sentiment Analysis: Perceived vs Induced Sentiments

Social media has created a global network where people can easily access and exchange vast information. This information gives rise to a variety of opinions, reflecting both positive and negative viewpoints. GIFs stand out as a multimedia format offering a visually engaging way for users to communicate. In this research, we propose a multimodal framework that integrates visual and textual features to predict the GIF sentiment. It also incorporates attributes including face emotion detection and OCR generated captions to capture the semantic aspects of the GIF. The developed classifier achieves an accuracy of 82.7% on Twitter GIFs, which is an improvement over state-of-the-art models. Moreover, we have based our research on the ReactionGIF dataset, analysing the variance in sentiment perceived by the author and sentiment induced in the reader

On Quantifying Sentiments of Financial News -- Are We Doing the Right Things?

Typical investors start off the day by going through the daily news to get an intuition about the performance of the market. The speculations based on the tone of the news ultimately shape their responses towards the market. Today, computers are being trained to compute the news sentiment so that it can be used as a variable to predict stock market movements and returns. Some researchers have even developed news-based market indices to forecast stock market returns. Majority of the research in the field of news sentiment analysis has focussed on using libraries like Vader, Loughran-McDonald (LM), Harvard IV and Pattern. However, are the popular approaches for measuring financial news sentiment really approaching the problem of sentiment analysis correctly? Our experiments suggest that measuring sentiments using these libraries, especially for financial news, fails to depict the true picture and hence may not be very reliable. Therefore, the question remains: What is the most effective and accurate approach to measure financial news sentiment? Our paper explores these questions and attempts to answer them through SENTInews: a one-of-its-kind financial news sentiment analyzer customized to the Indian context