Sentiment analysis in Tourism: Fine-tuning BERT or sentence embeddings concatenation?

Undoubtedly that the Bidirectional Encoder representations from Transformers is the most powerful technique in making Natural Language Processing tasks such as Named Entity Recognition, Question & Answers or Sentiment Analysis, however, the use of traditional techniques remains a major potential for the improvement of recent models, in particular word tokenization techniques and embeddings, but also the improvement of neural network architectures which are now the core of each architecture. recent. In this paper, we conduct a comparative study between Fine-Tuning the Bidirectional Encoder Representations from Transformers and a method of concatenating two embeddings to boost the performance of a stacked Bidirectional Long Short-Term Memory-Bidirectional Gated Recurrent Units model; these two approaches are applied in the context of sentiment analysis of shopping places in Morocco. A search for the best learning rate was made at the level of the two approaches, and a comparison of the best optimizers was made for each sentence embedding combination with regard to the second approach.

Sentiment Analysis through LLM Negotiations

A standard paradigm for sentiment analysis is to rely on a singular LLM and makes the decision in a single round under the framework of in-context learning. This framework suffers the key disadvantage that the single-turn output generated by a single LLM might not deliver the perfect decision, just as humans sometimes need multiple attempts to get things right. This is especially true for the task of sentiment analysis where deep reasoning is required to address the complex linguistic phenomenon (e.g., clause composition, irony, etc) in the input. To address this issue, this paper introduces a multi-LLM negotiation framework for sentiment analysis. The framework consists of a reasoning-infused generator to provide decision along with rationale, a explanation-deriving discriminator to evaluate the credibility of the generator. The generator and the discriminator iterate until a consensus is reached. The proposed framework naturally addressed the aforementioned challenge, as we are able to take the complementary abilities of two LLMs, have them use rationale to persuade each other for correction. Experiments on a wide range of sentiment analysis benchmarks (SST-2, Movie Review, Twitter, yelp, amazon, IMDB) demonstrate the effectiveness of proposed approach: it consistently yields better performances than the ICL baseline across all benchmarks, and even superior performances to supervised baselines on the Twitter and movie review datasets.

ASEM: Enhancing Empathy in Chatbot through Attention-based Sentiment and Emotion Modeling

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the deep semantics of language and sensitivity to minor input variations, resulting in significant changes in the generated text. In this paper, we present a novel solution to these challenges by employing a mixture of experts, multiple encoders, to offer distinct perspectives on the emotional state of the user's utterance while simultaneously enhancing performance. We propose an end-to-end model architecture called ASEM that performs emotion analysis on top of sentiment analysis for open-domain chatbots, enabling the generation of empathetic responses that are fluent and relevant. In contrast to traditional attention mechanisms, the proposed model employs a specialized attention strategy that uniquely zeroes in on sentiment and emotion nuances within the user's utterance. This ensures the generation of context-rich representations tailored to the underlying emotional tone and sentiment intricacies of the text. Our approach outperforms existing methods for generating empathetic embeddings, providing empathetic and diverse responses. The performance of our proposed model significantly exceeds that of existing models, enhancing emotion detection accuracy by 6.2% and lexical diversity by 1.4%.

Linguistic features for sentence difficulty prediction in ABSA

One of the challenges of natural language understanding is to deal with the subjectivity of sentences, which may express opinions and emotions that add layers of complexity and nuance. Sentiment analysis is a field that aims to extract and analyze these subjective elements from text, and it can be applied at different levels of granularity, such as document, paragraph, sentence, or aspect. Aspect-based sentiment analysis is a well-studied topic with many available data sets and models. However, there is no clear definition of what makes a sentence difficult for aspect-based sentiment analysis. In this paper, we explore this question by conducting an experiment with three data sets: "Laptops", "Restaurants", and "MTSC" (Multi-Target-dependent Sentiment Classification), and a merged version of these three datasets. We study the impact of domain diversity and syntactic diversity on difficulty. We use a combination of classifiers to identify the most difficult sentences and analyze their characteristics. We employ two ways of defining sentence difficulty. The first one is binary and labels a sentence as difficult if the classifiers fail to correctly predict the sentiment polarity. The second one is a six-level scale based on how many of the top five best-performing classifiers can correctly predict the sentiment polarity. We also define 9 linguistic features that, combined, aim at estimating the difficulty at sentence level.

Text Understanding and Generation Using Transformer Models for Intelligent E-commerce Recommendations

With the rapid development of artificial intelligence technology, Transformer structural pre-training model has become an important tool for large language model (LLM) tasks. In the field of e-commerce, these models are especially widely used, from text understanding to generating recommendation systems, which provide powerful technical support for improving user experience and optimizing service processes. This paper reviews the core application scenarios of Transformer pre-training model in e-commerce text understanding and recommendation generation, including but not limited to automatic generation of product descriptions, sentiment analysis of user comments, construction of personalized recommendation system and automated processing of customer service conversations. Through a detailed analysis of the model's working principle, implementation process, and application effects in specific cases, this paper emphasizes the unique advantages of pre-trained models in understanding complex user intentions and improving the quality of recommendations. In addition, the challenges and improvement directions for the future are also discussed, such as how to further improve the generalization ability of the model, the ability to handle large-scale data sets, and technical strategies to protect user privacy. Ultimately, the paper points out that the application of Transformer structural pre-training models in e-commerce has not only driven technological innovation, but also brought substantial benefits to merchants and consumers, and looking forward, these models will continue to play a key role in e-commerce and beyond.

A Machine Learning Approach to Detect Customer Satisfaction From Multiple Tweet Parameters

Since internet technologies have advanced, one of the primary factors in company development is customer happiness. Online platforms have become prominent places for sharing reviews. Twitter is one of these platforms where customers frequently post their thoughts. Reviews of flights on these platforms have become a concern for the airline business. A positive review can help the company grow, while a negative one can quickly ruin its revenue and reputation. So it's vital for airline businesses to examine the feedback and experiences of their customers and enhance their services to remain competitive. But studying thousands of tweets and analyzing them to find the satisfaction of the customer is quite a difficult task. This tedious process can be made easier by using a machine learning approach to analyze tweets to determine client satisfaction levels. Some work has already been done on this strategy to automate the procedure using machine learning and deep learning techniques. However, they are all purely concerned with assessing the text's sentiment. In addition to the text, the tweet also includes the time, location, username, airline name, and so on. This additional information can be crucial for improving the model's outcome. To provide a machine learning based solution, this work has broadened its perspective to include these qualities. And it has come as no surprise that the additional features beyond text sentiment analysis produce better outcomes in machine learning based models.

LexC-Gen: Generating Data for Extremely Low-Resource Languages with Large Language Models and Bilingual Lexicons

Data scarcity in low-resource languages can be addressed with word-to-word translations from labeled task data in high-resource languages using bilingual lexicons. However, bilingual lexicons often have limited lexical overlap with task data, which results in poor translation coverage and lexicon utilization. We propose lexicon-conditioned data generation (LexC-Gen), a method that generates low-resource-language classification task data at scale. Specifically, LexC-Gen first uses high-resource-language words from bilingual lexicons to generate lexicon-compatible task data, and then it translates them into low-resource languages with bilingual lexicons via word translation. Across 17 extremely low-resource languages, LexC-Gen generated data is competitive with expert-translated gold data, and yields on average 5.6 and 8.9 points improvement over existing lexicon-based word translation methods on sentiment analysis and topic classification tasks respectively. We show that conditioning on bilingual lexicons is the key component of LexC-Gen. LexC-Gen is also practical -- it only needs a single GPU to generate data at scale. It works well with open-access LLMs, and its cost is one-fifth of the cost of GPT4-based multilingual data generation.

A Comprehensive Review on Sentiment Analysis: Tasks, Approaches and Applications

Sentiment analysis (SA) is an emerging field in text mining. It is the process of computationally identifying and categorizing opinions expressed in a piece of text over different social media platforms. Social media plays an essential role in knowing the customer mindset towards a product, services, and the latest market trends. Most organizations depend on the customer's response and feedback to upgrade their offered products and services. SA or opinion mining seems to be a promising research area for various domains. It plays a vital role in analyzing big data generated daily in structured and unstructured formats over the internet. This survey paper defines sentiment and its recent research and development in different domains, including voice, images, videos, and text. The challenges and opportunities of sentiment analysis are also discussed in the paper. \keywords{Sentiment Analysis, Machine Learning, Lexicon-based approach, Deep Learning, Natural Language Processing}

Emoji Driven Crypto Assets Market Reactions

In the burgeoning realm of cryptocurrency, social media platforms like Twitter have become pivotal in influencing market trends and investor sentiments. In our study, we leverage GPT-4 and a fine-tuned transformer-based BERT model for a multimodal sentiment analysis, focusing on the impact of emoji sentiment on cryptocurrency markets. By translating emojis into quantifiable sentiment data, we correlate these insights with key market indicators like BTC Price and the VCRIX index. This approach may be fed into the development of trading strategies aimed at utilizing social media elements to identify and forecast market trends. Crucially, our findings suggest that strategies based on emoji sentiment can facilitate the avoidance of significant market downturns and contribute to the stabilization of returns. This research underscores the practical benefits of integrating advanced AI-driven analyses into financial strategies, offering a nuanced perspective on the interplay between digital communication and market dynamics in an academic context.

From Big to Small Without Losing It All: Text Augmentation with ChatGPT for Efficient Sentiment Analysis

In the era of artificial intelligence, data is gold but costly to annotate. The paper demonstrates a groundbreaking solution to this dilemma using ChatGPT for text augmentation in sentiment analysis. We leverage ChatGPT's generative capabilities to create synthetic training data that significantly improves the performance of smaller models, making them competitive with, or even outperforming, their larger counterparts. This innovation enables models to be both efficient and effective, thereby reducing computational cost, inference time, and memory usage without compromising on quality. Our work marks a key advancement in the cost-effective development and deployment of robust sentiment analysis models.