Recommendation is the task of providing personalized suggestions to users based on their preferences and behavior.
LLMs are increasingly applied to recommendation, retrieval, and reasoning, yet deploying a single end-to-end model that can jointly support these behaviors over large, heterogeneous catalogs remains challenging. Such systems must generate unambiguous references to real items, handle multiple entity types, and operate under strict latency and reliability constraints requirements that are difficult to satisfy with text-only generation. While tool-augmented recommender systems address parts of this problem, they introduce orchestration complexity and limit end-to-end optimization. We view this setting as an instance of a broader research problem: how to adapt LLMs to reason jointly over multiple-domain entities, users, and language in a fully self-contained manner. To this end, we introduce NEO, a framework that adapts a pre-trained decoder-only LLM into a tool-free, catalog-grounded generator. NEO represents items as SIDs and trains a single model to interleave natural language and typed item identifiers within a shared sequence. Text prompts control the task, target entity type, and output format (IDs, text, or mixed), while constrained decoding guarantees catalog-valid item generation without restricting free-form text. We refer to this instruction-conditioned controllability as language-steerability. We treat SIDs as a distinct modality and study design choices for integrating discrete entity representations into LLMs via staged alignment and instruction tuning. We evaluate NEO at scale on a real-world catalog of over 10M items across multiple media types and discovery tasks, including recommendation, search, and user understanding. In offline experiments, NEO consistently outperforms strong task-specific baselines and exhibits cross-task transfer, demonstrating a practical path toward consolidating large-scale discovery capabilities into a single language-steerable generative model.
As large language models (LLMs) have proliferated, disturbing anecdotal reports of negative psychological effects, such as delusions, self-harm, and ``AI psychosis,'' have emerged in global media and legal discourse. However, it remains unclear how users and chatbots interact over the course of lengthy delusional ``spirals,'' limiting our ability to understand and mitigate the harm. In our work, we analyze logs of conversations with LLM chatbots from 19 users who report having experienced psychological harms from chatbot use. Many of our participants come from a support group for such chatbot users. We also include chat logs from participants covered by media outlets in widely-distributed stories about chatbot-reinforced delusions. In contrast to prior work that speculates on potential AI harms to mental health, to our knowledge we present the first in-depth study of such high-profile and veridically harmful cases. We develop an inventory of 28 codes and apply it to the $391,562$ messages in the logs. Codes include whether a user demonstrates delusional thinking (15.5% of user messages), a user expresses suicidal thoughts (69 validated user messages), or a chatbot misrepresents itself as sentient (21.2% of chatbot messages). We analyze the co-occurrence of message codes. We find, for example, that messages that declare romantic interest and messages where the chatbot describes itself as sentient occur much more often in longer conversations, suggesting that these topics could promote or result from user over-engagement and that safeguards in these areas may degrade in multi-turn settings. We conclude with concrete recommendations for how policymakers, LLM chatbot developers, and users can use our inventory and conversation analysis tool to understand and mitigate harm from LLM chatbots. Warning: This paper discusses self-harm, trauma, and violence.
Recommender systems are inherently dynamic feedback loops where prolonged local interactions accumulate into macroscopic structural degradation such as information cocoons. Existing representation learning paradigms are universally constrained by the assumption of a single flat space, forcing topologically grounded user associations and semantically driven historical interactions to be fitted within the same vector space. This excessive coupling of heterogeneous information renders it impossible for researchers to mechanistically distinguish and identify the sources of systemic bias. To overcome this theoretical bottleneck, we introduce Fiber Bundle from modern differential geometry and propose a novel geometric analysis paradigm for recommender systems. This theory naturally decouples the system space into two hierarchical layers: the base manifold formed by user interaction networks, and the fibers attached to individual user nodes that carry their dynamic preferences. Building upon this, we construct RecBundle, a framework oriented toward next-generation recommender systems that formalizes user collaboration as geometric connection and parallel transport on the base manifold, while mapping content evolution to holonomy transformations on fibers. From this foundation, we identify future application directions encompassing quantitative mechanisms for information cocoons and evolutionary bias, geometric meta-theory for adaptive recommendation, and novel inference architectures integrating large language models (LLMs). Empirical analysis on real-world MovieLens and Amazon Beauty datasets validates the effectiveness of this geometric framework.
The ``LLM-as-a-judge'' paradigm has become a standard method for evaluating open-ended generation. To address the quadratic scalability costs of pairwise comparisons, popular benchmarks like Arena-Hard and AlpacaEval compare all models against a single anchor. However, despite its widespread use, the impact of anchor selection on the reliability of the results remains largely unexplored. In this work, we systematically investigate the effect of anchor selection by evaluating 22 different anchors on the Arena-Hard-v2.0 dataset. We find that the choice of anchor is critical: a poor anchor can dramatically reduce correlation with human rankings. We identify that common anchor choices (best-performing and worst-performing models) make poor anchors. Because these extreme anchors are consistently better or worse than all other models, they are seldom indicative of the relative ranking of the models. We further quantify the effect size of anchor selection, showing it is comparable to the selection of a judge model. We conclude with actionable recommendations. First, we conduct a power analysis, and compute sufficient benchmark sizes for anchor-based evaluation, finding that standard benchmark sizes are insufficient for pairwise evaluation and fail to distinguish between competitive models reliably. Second, we provide guidelines for selecting informative anchors to ensure reliable and efficient evaluation practices.
Culture shapes reasoning, values, prioritization, and strategic decision-making, yet large language models (LLMs) often exhibit cultural biases that misalign with target populations. As LLMs are increasingly used for strategic decision-making, policy support, and document engineering tasks such as summarization, categorization, and compliance-oriented auditing, improving cultural alignment is important for ensuring that downstream analyses and recommendations reflect target-population value profiles rather than default model priors. Previous work introduced a survey-grounded cultural alignment framework and showed that culture-specific prompting can reduce misalignment, but it primarily evaluated proprietary models and relied on manual prompt engineering. In this paper, we validate and extend that framework by reproducing its social sciences survey based projection and distance metrics on open-weight LLMs, testing whether the same cultural skew and benefits of culture conditioning persist outside closed LLM systems. Building on this foundation, we introduce use of prompt programming with DSPy for this problem-treating prompts as modular, optimizable programs-to systematically tune cultural conditioning by optimizing against cultural-distance objectives. In our experiments, we show that prompt optimization often improves upon cultural prompt engineering, suggesting prompt compilation with DSPy can provide a more stable and transferable route to culturally aligned LLM responses.
Large language models offer transformative potential for e-commerce search by enabling intent-aware recommendations. However, their industrial deployment is hindered by two critical challenges: (1) knowledge hallucination due to insufficient encoding of dynamic, fine-grained product knowledge, and (2) security vulnerabilities under jailbreak attacks that threaten compliance. To address these issues, we propose SI--a Synthesize-Inject-Align framework for building knowledgeable and secure e-commerce search LLMs. Our approach first synthesizes high-quality natural language corpus by combining structured knowledge graphs with unstructured behavioral logs, augmented with reasoning chains and safety-aware data.We then introduce a parameter-efficient pre-training strategy based on Depth Up-Scaling to inject domain knowledge while preserving general capabilities. Finally, a dual-path alignment method via multi-task instruction tuning and adversarial training strengthens both task performance and safety robustness. The framework has been deployed at JD.com, China's largest self-operated e-commerce platform, where A/B tests across five core search scenarios demonstrate significant improvements in key business metrics, validating its industrial effectiveness and scalability.
Recent work has made clear that the residual pathway is not mere optimization plumbing; it is part of the model's representational machinery. We agree, but argue that the cleanest way to organize this design space is through a two-axis view of the Transformer. A decoder evolves information along two ordered dimensions: sequence position and layer depth. Self-attention already provides adaptive mixing along the sequence axis, whereas the residual stream usually performs fixed addition along the depth axis. If we fix a token position and treat layer index as the ordered variable, then a causal depth-wise residual attention read is exactly the same local operator as causal short sliding-window attention (ShortSWA), except written over depth rather than over sequence. This is the core residual stream duality behind Transformer$^2$. This perspective also clarifies the recent literature. ELC-BERT and DenseFormer already show that learned aggregation over depth can outperform uniform residual accumulation, while Vertical Attention, DeepCrossAttention (DCA), MUDDFormer, and Attention Residuals move further toward explicit attention-based routing over earlier layers. The key point, however, is that operator-level duality does not imply systems-level symmetry. For large-scale autoregressive models, sequence-axis ShortSWA is usually the more hardware-friendly placement because it reuses token-side sliding-window kernels, KV-cache layouts, and chunked execution. If the goal is instead to change the shortcut itself, Deep Delta Learning (DDL) is the cleaner intervention because it modifies the residual operator directly rather than adding a separate cross-layer retrieval path. Our recommendation is therefore simple: use DDL when the shortcut is the object of interest, and use sequence-axis ShortSWA when the goal is local adaptive mixing.
Collaborative filtering (CF) recommendation has been significantly advanced by integrating Graph Neural Networks (GNNs) and Graph Contrastive Learning (GCL). However, (i) random edge perturbations often distort critical structural signals and degrade semantic consistency across augmented views, and (ii) data sparsity hampers the propagation of collaborative signals, limiting generalization. To tackle these challenges, we propose RaDAR (Relation-aware Diffusion-Asymmetric Graph Contrastive Learning Framework for Recommendation Systems), a novel framework that combines two complementary view generation mechanisms: a graph generative model to capture global structure and a relation-aware denoising model to refine noisy edges. RaDAR introduces three key innovations: (1) asymmetric contrastive learning with global negative sampling to maintain semantic alignment while suppressing noise; (2) diffusion-guided augmentation, which employs progressive noise injection and denoising for enhanced robustness; and (3) relation-aware edge refinement, dynamically adjusting edge weights based on latent node semantics. Extensive experiments on three public benchmarks demonstrate that RaDAR consistently outperforms state-of-the-art methods, particularly under noisy and sparse conditions.
In recommender systems, large language models (LLMs) have gained popularity for generating descriptive summarization to improve recommendation robustness, along with Graph Convolution Networks. However, existing LLM-enhanced recommendation studies mainly rely on the internal knowledge of LLMs about item titles while neglecting the importance of various factors influencing users' decisions. Although information reflecting various decision factors of each user is abundant in reviews, few studies have actively exploited such insights for recommendation. To address these limitations, we propose a ReFORM: Review-aggregated Profile Generation via LLM with Multi-FactOr Attentive RecoMmendation framework. Specifically, we first generate factor-specific user and item profiles from reviews using LLM to capture a user's preference by items and an item's evaluation by users. Then, we propose a Multi-Factor Attention to highlight the most influential factors in each user's decision-making process. In this paper, we conduct experiments on two restaurant datasets of varying scales, demonstrating its robustness and superior performance over state-of-the-art baselines. Furthermore, in-depth analyses validate the effectiveness of the proposed modules and provide insights into the sources of personalization. Our source code and datasets are available at https://github.com/m0onsoo/ReFORM.
Contextual bandits are incredibly useful in many practical problems. We go one step further by devising a more realistic problem that combines: (1) contextual bandits with dense arm features, (2) non-linear reward functions, and (3) a generalization of correlated bandits where reward distributions change over time but the degree of correlation maintains. This formulation lends itself to a wider set of applications such as recommendation tasks. To solve this problem, we introduce conditionally coupled contextual C3 Thompson sampling for Bernoulli bandits. It combines an improved Nadaraya-Watson estimator on an embedding space with Thompson sampling that allows online learning without retraining. Empirical results show that C3 outperforms the next best algorithm by 5.7% lower average cumulative regret on four OpenML tabular datasets as well as demonstrating a 12.4% click lift on Microsoft News Dataset (MIND) compared to other algorithms.