Multicalibration for Confidence Scoring in LLMs

This paper proposes the use of "multicalibration" to yield interpretable and reliable confidence scores for outputs generated by large language models (LLMs). Multicalibration asks for calibration not just marginally, but simultaneously across various intersecting groupings of the data. We show how to form groupings for prompt/completion pairs that are correlated with the probability of correctness via two techniques: clustering within an embedding space, and "self-annotation" - querying the LLM by asking it various yes-or-no questions about the prompt. We also develop novel variants of multicalibration algorithms that offer performance improvements by reducing their tendency to overfit. Through systematic benchmarking across various question answering datasets and LLMs, we show how our techniques can yield confidence scores that provide substantial improvements in fine-grained measures of both calibration and accuracy compared to existing methods.

Confidence Intervals for Error Rates in Matching Tasks: Critical Review and Recommendations

Matching algorithms are commonly used to predict matches between items in a collection. For example, in 1:1 face verification, a matching algorithm predicts whether two face images depict the same person. Accurately assessing the uncertainty of the error rates of such algorithms can be challenging when data are dependent and error rates are low, two aspects that have been often overlooked in the literature. In this work, we review methods for constructing confidence intervals for error rates in matching tasks such as 1:1 face verification. We derive and examine the statistical properties of these methods and demonstrate how coverage and interval width vary with sample size, error rates, and degree of data dependence using both synthetic and real-world datasets. Based on our findings, we provide recommendations for best practices for constructing confidence intervals for error rates in matching tasks.

Who Goes First? Influences of Human-AI Workflow on Decision Making in Clinical Imaging

Details of the designs and mechanisms in support of human-AI collaboration must be considered in the real-world fielding of AI technologies. A critical aspect of interaction design for AI-assisted human decision making are policies about the display and sequencing of AI inferences within larger decision-making workflows. We have a poor understanding of the influences of making AI inferences available before versus after human review of a diagnostic task at hand. We explore the effects of providing AI assistance at the start of a diagnostic session in radiology versus after the radiologist has made a provisional decision. We conducted a user study where 19 veterinary radiologists identified radiographic findings present in patients' X-ray images, with the aid of an AI tool. We employed two workflow configurations to analyze (i) anchoring effects, (ii) human-AI team diagnostic performance and agreement, (iii) time spent and confidence in decision making, and (iv) perceived usefulness of the AI. We found that participants who are asked to register provisional responses in advance of reviewing AI inferences are less likely to agree with the AI regardless of whether the advice is accurate and, in instances of disagreement with the AI, are less likely to seek the second opinion of a colleague. These participants also reported the AI advice to be less useful. Surprisingly, requiring provisional decisions on cases in advance of the display of AI inferences did not lengthen the time participants spent on the task. The study provides generalizable and actionable insights for the deployment of clinical AI tools in human-in-the-loop systems and introduces a methodology for studying alternative designs for human-AI collaboration. We make our experimental platform available as open source to facilitate future research on the influence of alternate designs on human-AI workflows.

The Impact of Algorithmic Risk Assessments on Human Predictions and its Analysis via Crowdsourcing Studies

As algorithmic risk assessment instruments (RAIs) are increasingly adopted to assist decision makers, their predictive performance and potential to promote inequity have come under scrutiny. However, while most studies examine these tools in isolation, researchers have come to recognize that assessing their impact requires understanding the behavior of their human interactants. In this paper, building off of several recent crowdsourcing works focused on criminal justice, we conduct a vignette study in which laypersons are tasked with predicting future re-arrests. Our key findings are as follows: (1) Participants often predict that an offender will be rearrested even when they deem the likelihood of re-arrest to be well below 50%; (2) Participants do not anchor on the RAI's predictions; (3) The time spent on the survey varies widely across participants and most cases are assessed in less than 10 seconds; (4) Judicial decisions, unlike participants' predictions, depend in part on factors that are orthogonal to the likelihood of re-arrest. These results highlight the influence of several crucial but often overlooked design decisions and concerns around generalizability when constructing crowdsourcing studies to analyze the impacts of RAIs.

Uncertainty as a Form of Transparency: Measuring, Communicating, and Using Uncertainty

Transparency of algorithmic systems entails exposing system properties to various stakeholders for purposes that include understanding, improving, and/or contesting predictions. The machine learning (ML) community has mostly considered explainability as a proxy for transparency. With this work, we seek to encourage researchers to study uncertainty as a form of transparency and practitioners to communicate uncertainty estimates to stakeholders. First, we discuss methods for assessing uncertainty. Then, we describe the utility of uncertainty for mitigating model unfairness, augmenting decision-making, and building trustworthy systems. We also review methods for displaying uncertainty to stakeholders and discuss how to collect information required for incorporating uncertainty into existing ML pipelines. Our contribution is an interdisciplinary review to inform how to measure, communicate, and use uncertainty as a form of transparency.