Abstract:As LLMs are deployed in high-stakes settings, users must judge the correctness of individual responses, often relying on model-generated justifications such as reasoning chains or explanations. Yet, no standard measure exists for whether these justifications help users distinguish correct answers from incorrect ones. We formalize this idea as error verifiability and propose $v_{\text{bal}}$, a balanced metric that measures whether justifications enable raters to accurately assess answer correctness, validated against human raters who show high agreement. We find that neither common approaches, such as post-training and model scaling, nor more targeted interventions recommended improve verifiability. We introduce two methods that succeed at improving verifiability: reflect-and-rephrase (RR) for mathematical reasoning and oracle-rephrase (OR) for factual QA, both of which improve verifiability by incorporating domain-appropriate external information. Together, our results establish error verifiability as a distinct dimension of response quality that does not emerge from accuracy improvements alone and requires dedicated, domain-aware methods to address.
Abstract:Current benchmarks for evaluating Large Language Models (LLMs) often do not exhibit enough writing style diversity, with many adhering primarily to standardized conventions. Such benchmarks do not fully capture the rich variety of communication patterns exhibited by humans. Thus, it is possible that LLMs, which are optimized on these benchmarks, may demonstrate brittle performance when faced with "non-standard" input. In this work, we test this hypothesis by rewriting evaluation prompts using persona-based LLM prompting, a low-cost method to emulate diverse writing styles. Our results show that, even with identical semantic content, variations in writing style and prompt formatting significantly impact the estimated performance of the LLM under evaluation. Notably, we identify distinct writing styles that consistently trigger either low or high performance across a range of models and tasks, irrespective of model family, size, and recency. Our work offers a scalable approach to augment existing benchmarks, improving the external validity of the assessments they provide for measuring LLM performance across linguistic variations.