Can Your Model Tell a Negation from an Implicature? Unravelling Challenges With Intent Encoders

Conversational systems often rely on embedding models for intent classification and intent clustering tasks. The advent of Large Language Models (LLMs), which enable instructional embeddings allowing one to adjust semantics over the embedding space using prompts, are being viewed as a panacea for these downstream conversational tasks. However, traditional evaluation benchmarks rely solely on task metrics that don't particularly measure gaps related to semantic understanding. Thus, we propose an intent semantic toolkit that gives a more holistic view of intent embedding models by considering three tasks -- (1) intent classification, (2) intent clustering, and (3) a novel triplet task. The triplet task gauges the model's understanding of two semantic concepts paramount in real-world conversational systems -- negation and implicature. We observe that current embedding models fare poorly in semantic understanding of these concepts. To address this, we propose a pre-training approach to improve the embedding model by leveraging augmentation with data generated by an auto-regressive model and a contrastive loss term. Our approach improves the semantic understanding of the intent embedding model on the aforementioned linguistic dimensions while slightly effecting their performance on downstream task metrics.

Semi-Supervised Dialogue Abstractive Summarization via High-Quality Pseudolabel Selection

Semi-supervised dialogue summarization (SSDS) leverages model-generated summaries to reduce reliance on human-labeled data and improve the performance of summarization models. While addressing label noise, previous works on semi-supervised learning primarily focus on natural language understanding tasks, assuming each sample has a unique label. However, these methods are not directly applicable to SSDS, as it is a generative task, and each dialogue can be summarized in different ways. In this work, we propose a novel scoring approach, SiCF, which encapsulates three primary dimensions of summarization model quality: Semantic invariance (indicative of model confidence), Coverage (factual recall), and Faithfulness (factual precision). Using the SiCF score, we select unlabeled dialogues with high-quality generated summaries to train summarization models. Comprehensive experiments on three public datasets demonstrate the effectiveness of SiCF scores in uncertainty estimation and semi-supervised learning for dialogue summarization tasks. Our code is available at \url{https://github.com/amazon-science/summarization-sicf-score}.

MAGID: An Automated Pipeline for Generating Synthetic Multi-modal Datasets

Development of multimodal interactive systems is hindered by the lack of rich, multimodal (text, images) conversational data, which is needed in large quantities for LLMs. Previous approaches augment textual dialogues with retrieved images, posing privacy, diversity, and quality constraints. In this work, we introduce \textbf{M}ultimodal \textbf{A}ugmented \textbf{G}enerative \textbf{I}mages \textbf{D}ialogues (MAGID), a framework to augment text-only dialogues with diverse and high-quality images. Subsequently, a diffusion model is applied to craft corresponding images, ensuring alignment with the identified text. Finally, MAGID incorporates an innovative feedback loop between an image description generation module (textual LLM) and image quality modules (addressing aesthetics, image-text matching, and safety), that work in tandem to generate high-quality and multi-modal dialogues. We compare MAGID to other SOTA baselines on three dialogue datasets, using automated and human evaluation. Our results show that MAGID is comparable to or better than baselines, with significant improvements in human evaluation, especially against retrieval baselines where the image database is small.

TofuEval: Evaluating Hallucinations of LLMs on Topic-Focused Dialogue Summarization

Single document news summarization has seen substantial progress on faithfulness in recent years, driven by research on the evaluation of factual consistency, or hallucinations. We ask whether these advances carry over to other text summarization domains. We propose a new evaluation benchmark on topic-focused dialogue summarization, generated by LLMs of varying sizes. We provide binary sentence-level human annotations of the factual consistency of these summaries along with detailed explanations of factually inconsistent sentences. Our analysis shows that existing LLMs hallucinate significant amounts of factual errors in the dialogue domain, regardless of the model's size. On the other hand, when LLMs, including GPT-4, serve as binary factual evaluators, they perform poorly and can be outperformed by prevailing state-of-the-art specialized factuality evaluation metrics. Finally, we conducted an analysis of hallucination types with a curated error taxonomy. We find that there are diverse errors and error distributions in model-generated summaries and that non-LLM based metrics can capture all error types better than LLM-based evaluators.

Adaptive Shortcut Debiasing for Online Continual Learning

We propose a novel framework DropTop that suppresses the shortcut bias in online continual learning (OCL) while being adaptive to the varying degree of the shortcut bias incurred by continuously changing environment. By the observed high-attention property of the shortcut bias, highly-activated features are considered candidates for debiasing. More importantly, resolving the limitation of the online environment where prior knowledge and auxiliary data are not ready, two novel techniques -- feature map fusion and adaptive intensity shifting -- enable us to automatically determine the appropriate level and proportion of the candidate shortcut features to be dropped. Extensive experiments on five benchmark datasets demonstrate that, when combined with various OCL algorithms, DropTop increases the average accuracy by up to 10.4% and decreases the forgetting by up to 63.2%.

Toward Robustness in Multi-label Classification: A Data Augmentation Strategy against Imbalance and Noise

Multi-label classification poses challenges due to imbalanced and noisy labels in training data. We propose a unified data augmentation method, named BalanceMix, to address these challenges. Our approach includes two samplers for imbalanced labels, generating minority-augmented instances with high diversity. It also refines multi-labels at the label-wise granularity, categorizing noisy labels as clean, re-labeled, or ambiguous for robust optimization. Extensive experiments on three benchmark datasets demonstrate that BalanceMix outperforms existing state-of-the-art methods. We release the code at https://github.com/DISL-Lab/BalanceMix.

One Size Fits All for Semantic Shifts: Adaptive Prompt Tuning for Continual Learning

In real-world continual learning scenarios, tasks often exhibit intricate and unpredictable semantic shifts, posing challenges for fixed prompt management strategies. We identify the inadequacy of universal and specific prompting in handling these dynamic shifts. Universal prompting is ineffective for tasks with abrupt semantic changes, while specific prompting struggles with overfitting under mild semantic shifts. To overcome these limitations, we propose an adaptive prompting approach that tailors minimal yet sufficient prompts based on the task semantics. Our methodology, SemPrompt, incorporates a two-level semantic grouping process: macroscopic semantic assignment and microscopic semantic refinement. This process ensures optimal prompt utilization for varying task semantics, improving the efficiency and effectiveness of learning in real-world CL settings. Our experimental results demonstrate that SemPrompt consistently outperforms existing methods in adapting to diverse semantic shifts in tasks.

Robust Data Pruning under Label Noise via Maximizing Re-labeling Accuracy

Data pruning, which aims to downsize a large training set into a small informative subset, is crucial for reducing the enormous computational costs of modern deep learning. Though large-scale data collections invariably contain annotation noise and numerous robust learning methods have been developed, data pruning for the noise-robust learning scenario has received little attention. With state-of-the-art Re-labeling methods that self-correct erroneous labels while training, it is challenging to identify which subset induces the most accurate re-labeling of erroneous labels in the entire training set. In this paper, we formalize the problem of data pruning with re-labeling. We first show that the likelihood of a training example being correctly re-labeled is proportional to the prediction confidence of its neighborhood in the subset. Therefore, we propose a novel data pruning algorithm, Prune4Rel, that finds a subset maximizing the total neighborhood confidence of all training examples, thereby maximizing the re-labeling accuracy and generalization performance. Extensive experiments on four real and one synthetic noisy datasets show that \algname{} outperforms the baselines with Re-labeling models by up to 9.1% as well as those with a standard model by up to 21.6%.

Enhancing Abstractiveness of Summarization Models through Calibrated Distillation

Sequence-level knowledge distillation reduces the size of Seq2Seq models for more efficient abstractive summarization. However, it often leads to a loss of abstractiveness in summarization. In this paper, we propose a novel approach named DisCal to enhance the level of abstractiveness (measured by n-gram overlap) without sacrificing the informativeness (measured by ROUGE) of generated summaries. DisCal exposes diverse pseudo summaries with two supervision to the student model. Firstly, the best pseudo summary is identified in terms of abstractiveness and informativeness and used for sequence-level distillation. Secondly, their ranks are used to ensure the student model to assign higher prediction scores to summaries with higher ranks. Our experiments show that DisCal outperforms prior methods in abstractive summarization distillation, producing highly abstractive and informative summaries.

Fast and Robust Early-Exiting Framework for Autoregressive Language Models with Synchronized Parallel Decoding

To tackle the high inference latency exhibited by autoregressive language models, previous studies have proposed an early-exiting framework that allocates adaptive computation paths for each token based on the complexity of generating the subsequent token. However, we observed several shortcomings, including performance degradation caused by a state copying mechanism or numerous exit paths, and sensitivity to exit confidence thresholds. Consequently, we propose a Fast and Robust Early-Exiting (FREE) framework, which incorporates a shallow-deep module and a synchronized parallel decoding. Our framework enables faster inference by synchronizing the decoding process of the current token with previously stacked early-exited tokens. Furthermore, as parallel decoding allows us to observe predictions from both shallow and deep models, we present a novel adaptive threshold estimator that exploits a Beta mixture model to determine suitable confidence thresholds. We empirically demonstrated the superiority of our proposed framework on extensive generation tasks.