A Longitudinal Study of Child Wellbeing Assessment via Online Interactions with a Social Robots

Socially Assistive Robots are studied in different Child-Robot Interaction settings. However, logistical constraints limit accessibility, particularly affecting timely support for mental wellbeing. In this work, we have investigated whether online interactions with a robot can be used for the assessment of mental wellbeing in children. The children (N=40, 20 girls and 20 boys; 8-13 years) interacted with the Nao robot (30-45 mins) over three sessions, at least a week apart. Audio-visual recordings were collected throughout the sessions that concluded with the children answering user perception questionnaires pertaining to their anxiety towards the robot, and the robot's abilities. We divided the participants into three wellbeing clusters (low, med and high tertiles) using their responses to the Short Moods and Feelings Questionnaire (SMFQ) and further analysed how their wellbeing and their perceptions of the robot changed over the wellbeing tertiles, across sessions and across participants' gender. Our primary findings suggest that (I) online mediated-interactions with robots can be effective in assessing children's mental wellbeing over time, and (II) children's overall perception of the robot either improved or remained consistent across time. Supplementary exploratory analyses have also revealed that gender affected the children's wellbeing assessments as well as their perceptions of the robot.

Federated Learning of Socially Appropriate Agent Behaviours in Simulated Home Environments

As social robots become increasingly integrated into daily life, ensuring their behaviours align with social norms is crucial. For their widespread open-world application, it is important to explore Federated Learning (FL) settings where individual robots can learn about their unique environments while also learning from each others' experiences. In this paper, we present a novel FL benchmark that evaluates different strategies, using multi-label regression objectives, where each client individually learns to predict the social appropriateness of different robot actions while also sharing their learning with others. Furthermore, splitting the training data by different contexts such that each client incrementally learns across contexts, we present a novel Federated Continual Learning (FCL) benchmark that adapts FL-based methods to use state-of-the-art Continual Learning (CL) methods to continually learn socially appropriate agent behaviours under different contextual settings. Federated Averaging (FedAvg) of weights emerges as a robust FL strategy while rehearsal-based FCL enables incrementally learning the social appropriateness of robot actions, across contextual splits.

Robotising Psychometrics: Validating Wellbeing Assessment Tools in Child-Robot Interactions

The interdisciplinary nature of Child-Robot Interaction (CRI) fosters incorporating measures and methodologies from many established domains. However, when employing CRI approaches to sensitive avenues of health and wellbeing, caution is critical in adapting metrics to retain their safety standards and ensure accurate utilisation. In this work, we conducted a secondary analysis to previous empirical work, investigating the reliability and construct validity of established psychological questionnaires such as the Short Moods and Feelings Questionnaire (SMFQ) and three subscales (generalised anxiety, panic and low mood) of the Revised Child Anxiety and Depression Scale (RCADS) within a CRI setting for the assessment of mental wellbeing. Through confirmatory principal component analysis, we have observed that these measures are reliable and valid in the context of CRI. Furthermore, our analysis revealed that scales communicated by a robot demonstrated a better fit than when self-reported, underscoring the efficiency and effectiveness of robot-mediated psychological assessments in these settings. Nevertheless, we have also observed variations in item contributions to the main factor, suggesting potential areas of examination and revision (e.g., relating to physiological changes, inactivity and cognitive demands) when used in CRI. Findings from this work highlight the importance of verifying the reliability and validity of standardised metrics and assessment tools when employed in CRI settings, thus, aiming to avoid any misinterpretations and misrepresentations.

Appropriateness of LLM-equipped Robotic Well-being Coach Language in the Workplace: A Qualitative Evaluation

Robotic coaches have been recently investigated to promote mental well-being in various contexts such as workplaces and homes. With the widespread use of Large Language Models (LLMs), HRI researchers are called to consider language appropriateness when using such generated language for robotic mental well-being coaches in the real world. Therefore, this paper presents the first work that investigated the language appropriateness of robot mental well-being coach in the workplace. To this end, we conducted an empirical study that involved 17 employees who interacted over 4 weeks with a robotic mental well-being coach equipped with LLM-based capabilities. After the study, we individually interviewed them and we conducted a focus group of 1.5 hours with 11 of them. The focus group consisted of: i) an ice-breaking activity, ii) evaluation of robotic coach language appropriateness in various scenarios, and iii) listing shoulds and shouldn'ts for designing appropriate robotic coach language for mental well-being. From our qualitative evaluation, we found that a language-appropriate robotic coach should (1) ask deep questions which explore feelings of the coachees, rather than superficial questions, (2) express and show emotional and empathic understanding of the context, and (3) not make any assumptions without clarifying with follow-up questions to avoid bias and stereotyping. These results can inform the design of language-appropriate robotic coach to promote mental well-being in real-world contexts.

REACT 2024: the Second Multiple Appropriate Facial Reaction Generation Challenge

In dyadic interactions, humans communicate their intentions and state of mind using verbal and non-verbal cues, where multiple different facial reactions might be appropriate in response to a specific speaker behaviour. Then, how to develop a machine learning (ML) model that can automatically generate multiple appropriate, diverse, realistic and synchronised human facial reactions from an previously unseen speaker behaviour is a challenging task. Following the successful organisation of the first REACT challenge (REACT 2023), this edition of the challenge (REACT 2024) employs a subset used by the previous challenge, which contains segmented 30-secs dyadic interaction clips originally recorded as part of the NOXI and RECOLA datasets, encouraging participants to develop and benchmark Machine Learning (ML) models that can generate multiple appropriate facial reactions (including facial image sequences and their attributes) given an input conversational partner's stimulus under various dyadic video conference scenarios. This paper presents: (i) the guidelines of the REACT 2024 challenge; (ii) the dataset utilized in the challenge; and (iii) the performance of the baseline systems on the two proposed sub-challenges: Offline Multiple Appropriate Facial Reaction Generation and Online Multiple Appropriate Facial Reaction Generation, respectively. The challenge baseline code is publicly available at https://github.com/reactmultimodalchallenge/baseline_react2024.

"Oh, Sorry, I Think I Interrupted You'': Designing Repair Strategies for Robotic Longitudinal Well-being Coaching

Robotic well-being coaches have been shown to successfully promote people's mental well-being. To provide successful coaching, a robotic coach should have the capability to repair the mistakes it makes. Past investigations of robot mistakes are limited to game or task-based, one-off and in-lab studies. This paper presents a 4-phase design process to design repair strategies for robotic longitudinal well-being coaching with the involvement of real-world stakeholders: 1) designing repair strategies with a professional well-being coach; 2) a longitudinal study with the involvement of experienced users (i.e., who had already interacted with a robotic coach) to investigate the repair strategies defined in (1); 3) a design workshop with users from the study in (2) to gather their perspectives on the robotic coach's repair strategies; 4) discussing the results obtained in (2) and (3) with the mental well-being professional to reflect on how to design repair strategies for robotic coaching. Our results show that users have different expectations for a robotic coach than a human coach, which influences how repair strategies should be designed. We show that different repair strategies (e.g., apologizing, explaining, or repairing empathically) are appropriate in different scenarios, and that preferences for repair strategies change during longitudinal interactions with the robotic coach.

Uncertainty-based Fairness Measures

Unfair predictions of machine learning (ML) models impede their broad acceptance in real-world settings. Tackling this arduous challenge first necessitates defining what it means for an ML model to be fair. This has been addressed by the ML community with various measures of fairness that depend on the prediction outcomes of the ML models, either at the group level or the individual level. These fairness measures are limited in that they utilize point predictions, neglecting their variances, or uncertainties, making them susceptible to noise, missingness and shifts in data. In this paper, we first show that an ML model may appear to be fair with existing point-based fairness measures but biased against a demographic group in terms of prediction uncertainties. Then, we introduce new fairness measures based on different types of uncertainties, namely, aleatoric uncertainty and epistemic uncertainty. We demonstrate on many datasets that (i) our uncertainty-based measures are complementary to existing measures of fairness, and (ii) they provide more insights about the underlying issues leading to bias.

VITA: A Multi-modal LLM-based System for Longitudinal, Autonomous, and Adaptive Robotic Mental Well-being Coaching

Recently, several works have explored if and how robotic coaches can promote and maintain mental well-being in different settings. However, findings from these studies revealed that these robotic coaches are not ready to be used and deployed in real-world settings due to several limitations that span from technological challenges to coaching success. To overcome these challenges, this paper presents VITA, a novel multi-modal LLM-based system that allows robotic coaches to autonomously adapt to the coachee's multi-modal behaviours (facial valence and speech duration) and deliver coaching exercises in order to promote mental well-being in adults. We identified five objectives that correspond to the challenges in the recent literature, and we show how the VITA system addresses these via experimental validations that include one in-lab pilot study (N=4) that enabled us to test different robotic coach configurations (pre-scripted, generic, and adaptive models) and inform its design for using it in the real world, and one real-world study (N=17) conducted in a workplace over 4 weeks. Our results show that: (i) coachees perceived the VITA adaptive and generic configurations more positively than the pre-scripted one, and they felt understood and heard by the adaptive robotic coach, (ii) the VITA adaptive robotic coach kept learning successfully by personalising to each coachee over time and did not detect any interaction ruptures during the coaching, (iii) coachees had significant mental well-being improvements via the VITA-based robotic coach practice. The code for the VITA system is openly available via: https://github.com/Cambridge-AFAR/VITA-system.

A Systematic Review on Reproducibility in Child-Robot Interaction

Research reproducibility - i.e., rerunning analyses on original data to replicate the results - is paramount for guaranteeing scientific validity. However, reproducibility is often very challenging, especially in research fields where multi-disciplinary teams are involved, such as child-robot interaction (CRI). This paper presents a systematic review of the last three years (2020-2022) of research in CRI under the lens of reproducibility, by analysing the field for transparency in reporting. Across a total of 325 studies, we found deficiencies in reporting demographics (e.g. age of participants), study design and implementation (e.g. length of interactions), and open data (e.g. maintaining an active code repository). From this analysis, we distill a set of guidelines and provide a checklist to systematically report CRI studies to help and guide research to improve reproducibility in CRI and beyond.

MRecGen: Multimodal Appropriate Reaction Generator

Verbal and non-verbal human reaction generation is a challenging task, as different reactions could be appropriate for responding to the same behaviour. This paper proposes the first multiple and multimodal (verbal and nonverbal) appropriate human reaction generation framework that can generate appropriate and realistic human-style reactions (displayed in the form of synchronised text, audio and video streams) in response to an input user behaviour. This novel technique can be applied to various human-computer interaction scenarios by generating appropriate virtual agent/robot behaviours. Our demo is available at \url{https://github.com/SSYSteve/MRecGen}.