A Dataset for Sentence Retrieval for Open-Ended Dialogues

We address the task of sentence retrieval for open-ended dialogues. The goal is to retrieve sentences from a document corpus that contain information useful for generating the next turn in a given dialogue. Prior work on dialogue-based retrieval focused on specific types of dialogues: either conversational QA or conversational search. To address a broader scope of this task where any type of dialogue can be used, we constructed a dataset that includes open-ended dialogues from Reddit, candidate sentences from Wikipedia for each dialogue and human annotations for the sentences. We report the performance of several retrieval baselines, including neural retrieval models, over the dataset. To adapt neural models to the types of dialogues in the dataset, we explored an approach to induce a large-scale weakly supervised training data from Reddit. Using this training set significantly improved the performance over training on the MS MARCO dataset.

TRUE: Re-evaluating Factual Consistency Evaluation

Grounded text generation systems often generate text that contains factual inconsistencies, hindering their real-world applicability. Automatic factual consistency evaluation may help alleviate this limitation by accelerating evaluation cycles, filtering inconsistent outputs and augmenting training data. While attracting increasing attention, such evaluation metrics are usually developed and evaluated in silo for a single task or dataset, slowing their adoption. Moreover, previous meta-evaluation protocols focused on system-level correlations with human annotations, which leave the example-level accuracy of such metrics unclear. In this work, we introduce TRUE: a comprehensive study of factual consistency metrics on a standardized collection of existing texts from diverse tasks, manually annotated for factual consistency. Our standardization enables an example-level meta-evaluation protocol that is more actionable and interpretable than previously reported correlations, yielding clearer quality measures. Across diverse state-of-the-art metrics and 11 datasets we find that large-scale NLI and question generation-and-answering-based approaches achieve strong and complementary results. We recommend those methods as a starting point for model and metric developers, and hope TRUE will foster progress towards even better methods.