Semantic TrueLearn: Using Semantic Knowledge Graphs in Recommendation Systems

In informational recommenders, many challenges arise from the need to handle the semantic and hierarchical structure between knowledge areas. This work aims to advance towards building a state-aware educational recommendation system that incorporates semantic relatedness between knowledge topics, propagating latent information across semantically related topics. We introduce a novel learner model that exploits this semantic relatedness between knowledge components in learning resources using the Wikipedia link graph, with the aim to better predict learner engagement and latent knowledge in a lifelong learning scenario. In this sense, Semantic TrueLearn builds a humanly intuitive knowledge representation while leveraging Bayesian machine learning to improve the predictive performance of the educational engagement. Our experiments with a large dataset demonstrate that this new semantic version of TrueLearn algorithm achieves statistically significant improvements in terms of predictive performance with a simple extension that adds semantic awareness to the model.

Towards More Accountable Search Engines: Online Evaluation of Representation Bias

Information availability affects people's behavior and perception of the world. Notably, people rely on search engines to satisfy their need for information. Search engines deliver results relevant to user requests usually without being or making themselves accountable for the information they deliver, which may harm people's lives and, in turn, society. This potential risk urges the development of evaluation mechanisms of bias in order to empower the user in judging the results of search engines. In this paper, we give a possible solution to measuring representation bias with respect to societal features for search engines and apply it to evaluating the gender representation bias for Google's Knowledge Graph Carousel for listing occupations.

Trans-Encoder: Unsupervised sentence-pair modelling through self- and mutual-distillations

In NLP, a large volume of tasks involve pairwise comparison between two sequences (e.g. sentence similarity and paraphrase identification). Predominantly, two formulations are used for sentence-pair tasks: bi-encoders and cross-encoders. Bi-encoders produce fixed-dimensional sentence representations and are computationally efficient, however, they usually underperform cross-encoders. Cross-encoders can leverage their attention heads to exploit inter-sentence interactions for better performance but they require task fine-tuning and are computationally more expensive. In this paper, we present a completely unsupervised sentence representation model termed as Trans-Encoder that combines the two learning paradigms into an iterative joint framework to simultaneously learn enhanced bi- and cross-encoders. Specifically, on top of a pre-trained Language Model (PLM), we start with converting it to an unsupervised bi-encoder, and then alternate between the bi- and cross-encoder task formulations. In each alternation, one task formulation will produce pseudo-labels which are used as learning signals for the other task formulation. We then propose an extension to conduct such self-distillation approach on multiple PLMs in parallel and use the average of their pseudo-labels for mutual-distillation. Trans-Encoder creates, to the best of our knowledge, the first completely unsupervised cross-encoder and also a state-of-the-art unsupervised bi-encoder for sentence similarity. Both the bi-encoder and cross-encoder formulations of Trans-Encoder outperform recently proposed state-of-the-art unsupervised sentence encoders such as Mirror-BERT and SimCSE by up to 5% on the sentence similarity benchmarks.

Sample Efficient Model Evaluation

Labelling data is a major practical bottleneck in training and testing classifiers. Given a collection of unlabelled data points, we address how to select which subset to label to best estimate test metrics such as accuracy, $F_1$ score or micro/macro $F_1$. We consider two sampling based approaches, namely the well-known Importance Sampling and we introduce a novel application of Poisson Sampling. For both approaches we derive the minimal error sampling distributions and how to approximate and use them to form estimators and confidence intervals. We show that Poisson Sampling outperforms Importance Sampling both theoretically and experimentally.

PEEK: A Large Dataset of Learner Engagement with Educational Videos

Educational recommenders have received much less attention in comparison to e-commerce and entertainment-related recommenders, even though efficient intelligent tutors have great potential to improve learning gains. One of the main challenges in advancing this research direction is the scarcity of large, publicly available datasets. In this work, we release a large, novel dataset of learners engaging with educational videos in-the-wild. The dataset, named Personalised Educational Engagement with Knowledge Topics PEEK, is the first publicly available dataset of this nature. The video lectures have been associated with Wikipedia concepts related to the material of the lecture, thus providing a humanly intuitive taxonomy. We believe that granular learner engagement signals in unison with rich content representations will pave the way to building powerful personalization algorithms that will revolutionise educational and informational recommendation systems. Towards this goal, we 1) construct a novel dataset from a popular video lecture repository, 2) identify a set of benchmark algorithms to model engagement, and 3) run extensive experimentation on the PEEK dataset to demonstrate its value. Our experiments with the dataset show promise in building powerful informational recommender systems. The dataset and the support code is available publicly.

MS MARCO: Benchmarking Ranking Models in the Large-Data Regime

Evaluation efforts such as TREC, CLEF, NTCIR and FIRE, alongside public leaderboard such as MS MARCO, are intended to encourage research and track our progress, addressing big questions in our field. However, the goal is not simply to identify which run is "best", achieving the top score. The goal is to move the field forward by developing new robust techniques, that work in many different settings, and are adopted in research and practice. This paper uses the MS MARCO and TREC Deep Learning Track as our case study, comparing it to the case of TREC ad hoc ranking in the 1990s. We show how the design of the evaluation effort can encourage or discourage certain outcomes, and raising questions about internal and external validity of results. We provide some analysis of certain pitfalls, and a statement of best practices for avoiding such pitfalls. We summarize the progress of the effort so far, and describe our desired end state of "robust usefulness", along with steps that might be required to get us there.

TREC Deep Learning Track: Reusable Test Collections in the Large Data Regime

The TREC Deep Learning (DL) Track studies ad hoc search in the large data regime, meaning that a large set of human-labeled training data is available. Results so far indicate that the best models with large data may be deep neural networks. This paper supports the reuse of the TREC DL test collections in three ways. First we describe the data sets in detail, documenting clearly and in one place some details that are otherwise scattered in track guidelines, overview papers and in our associated MS MARCO leaderboard pages. We intend this description to make it easy for newcomers to use the TREC DL data. Second, because there is some risk of iteration and selection bias when reusing a data set, we describe the best practices for writing a paper using TREC DL data, without overfitting. We provide some illustrative analysis. Finally we address a number of issues around the TREC DL data, including an analysis of reusability.

MultiWOZ 2.4: A Multi-Domain Task-Oriented Dialogue Dataset with Essential Annotation Corrections to Improve State Tracking Evaluation

The MultiWOZ 2.0 dataset was released in 2018. It consists of more than 10,000 task-oriented dialogues spanning 7 domains, and has greatly stimulated the research of task-oriented dialogue systems. However, there is substantial noise in the state annotations, which hinders a proper evaluation of dialogue state tracking models. To tackle this issue, massive efforts have been devoted to correcting the annotations, resulting in 3 improved versions of this dataset (i.e., MultiWOZ 2.1-2.3). Even so, there are still lots of incorrect and inconsistent annotations. This work introduces MultiWOZ 2.4, in which we refine all annotations in the validation set and test set on top of MultiWOZ 2.1. The annotations in the training set remain unchanged to encourage robust and noise-resilient model training. We further benchmark 8 state-of-the-art dialogue state tracking models. All these models achieve much higher performance on MultiWOZ 2.4 than on MultiWOZ 2.1.

Significant Improvements over the State of the Art? A Case Study of the MS MARCO Document Ranking Leaderboard

Leaderboards are a ubiquitous part of modern research in applied machine learning. By design, they sort entries into some linear order, where the top-scoring entry is recognized as the "state of the art" (SOTA). Due to the rapid progress being made in information retrieval today, particularly with neural models, the top entry in a leaderboard is replaced with some regularity. These are touted as improvements in the state of the art. Such pronouncements, however, are almost never qualified with significance testing. In the context of the MS MARCO document ranking leaderboard, we pose a specific question: How do we know if a run is significantly better than the current SOTA? We ask this question against the backdrop of recent IR debates on scale types: in particular, whether commonly used significance tests are even mathematically permissible. Recognizing these potential pitfalls in evaluation methodology, our study proposes an evaluation framework that explicitly treats certain outcomes as distinct and avoids aggregating them into a single-point metric. Empirical analysis of SOTA runs from the MS MARCO document ranking leaderboard reveals insights about how one run can be "significantly better" than another that are obscured by the current official evaluation metric (MRR@100).