Talaria: Interactively Optimizing Machine Learning Models for Efficient Inference

On-device machine learning (ML) moves computation from the cloud to personal devices, protecting user privacy and enabling intelligent user experiences. However, fitting models on devices with limited resources presents a major technical challenge: practitioners need to optimize models and balance hardware metrics such as model size, latency, and power. To help practitioners create efficient ML models, we designed and developed Talaria: a model visualization and optimization system. Talaria enables practitioners to compile models to hardware, interactively visualize model statistics, and simulate optimizations to test the impact on inference metrics. Since its internal deployment two years ago, we have evaluated Talaria using three methodologies: (1) a log analysis highlighting its growth of 800+ practitioners submitting 3,600+ models; (2) a usability survey with 26 users assessing the utility of 20 Talaria features; and (3) a qualitative interview with the 7 most active users about their experience using Talaria.

Model Compression in Practice: Lessons Learned from Practitioners Creating On-device Machine Learning Experiences

On-device machine learning (ML) promises to improve the privacy, responsiveness, and proliferation of new, intelligent user experiences by moving ML computation onto everyday personal devices. However, today's large ML models must be drastically compressed to run efficiently on-device, a hurtle that requires deep, yet currently niche expertise. To engage the broader human-centered ML community in on-device ML experiences, we present the results from an interview study with 30 experts at Apple that specialize in producing efficient models. We compile tacit knowledge that experts have developed through practical experience with model compression across different hardware platforms. Our findings offer pragmatic considerations missing from prior work, covering the design process, trade-offs, and technical strategies that go into creating efficient models. Finally, we distill design recommendations for tooling to help ease the difficulty of this work and bring on-device ML into to more widespread practice.

Angler: Helping Machine Translation Practitioners Prioritize Model Improvements

Machine learning (ML) models can fail in unexpected ways in the real world, but not all model failures are equal. With finite time and resources, ML practitioners are forced to prioritize their model debugging and improvement efforts. Through interviews with 13 ML practitioners at Apple, we found that practitioners construct small targeted test sets to estimate an error's nature, scope, and impact on users. We built on this insight in a case study with machine translation models, and developed Angler, an interactive visual analytics tool to help practitioners prioritize model improvements. In a user study with 7 machine translation experts, we used Angler to understand prioritization practices when the input space is infinite, and obtaining reliable signals of model quality is expensive. Our study revealed that participants could form more interesting and user-focused hypotheses for prioritization by analyzing quantitative summary statistics and qualitatively assessing data by reading sentences.

Designing Data: Proactive Data Collection and Iteration for Machine Learning

Lack of diversity in data collection has caused significant failures in machine learning (ML) applications. While ML developers perform post-collection interventions, these are time intensive and rarely comprehensive. Thus, new methods to track and manage data collection, iteration, and model training are necessary for evaluating whether datasets reflect real world variability. We present designing data, an iterative, bias mitigating approach to data collection connecting HCI concepts with ML techniques. Our process includes (1) Pre-Collection Planning, to reflexively prompt and document expected data distributions; (2) Collection Monitoring, to systematically encourage sampling diversity; and (3) Data Familiarity, to identify samples that are unfamiliar to a model through Out-of-Distribution (OOD) methods. We instantiate designing data through our own data collection and applied ML case study. We find models trained on "designed" datasets generalize better across intersectional groups than those trained on similarly sized but less targeted datasets, and that data familiarity is effective for debugging datasets.

Network Report: A Structured Description for Network Datasets

The rapid development of network science and technologies depends on shareable datasets. Currently, there is no standard practice for reporting and sharing network datasets. Some network dataset providers only share links, while others provide some contexts or basic statistics. As a result, critical information may be unintentionally dropped, and network dataset consumers may misunderstand or overlook critical aspects. Inappropriately using a network dataset can lead to severe consequences (e.g., discrimination) especially when machine learning models on networks are deployed in high-stake domains. Challenges arise as networks are often used across different domains (e.g., network science, physics, etc) and have complex structures. To facilitate the communication between network dataset providers and consumers, we propose network report. A network report is a structured description that summarizes and contextualizes a network dataset. Network report extends the idea of dataset reports (e.g., Datasheets for Datasets) from prior work with network-specific descriptions of the non-i.i.d. nature, demographic information, network characteristics, etc. We hope network reports encourage transparency and accountability in network research and development across different fields.

Symphony: Composing Interactive Interfaces for Machine Learning

Interfaces for machine learning (ML), information and visualizations about models or data, can help practitioners build robust and responsible ML systems. Despite their benefits, recent studies of ML teams and our interviews with practitioners (n=9) showed that ML interfaces have limited adoption in practice. While existing ML interfaces are effective for specific tasks, they are not designed to be reused, explored, and shared by multiple stakeholders in cross-functional teams. To enable analysis and communication between different ML practitioners, we designed and implemented Symphony, a framework for composing interactive ML interfaces with task-specific, data-driven components that can be used across platforms such as computational notebooks and web dashboards. We developed Symphony through participatory design sessions with 10 teams (n=31), and discuss our findings from deploying Symphony to 3 production ML projects at Apple. Symphony helped ML practitioners discover previously unknown issues like data duplicates and blind spots in models while enabling them to share insights with other stakeholders.

Neo: Generalizing Confusion Matrix Visualization to Hierarchical and Multi-Output Labels

The confusion matrix, a ubiquitous visualization for helping people evaluate machine learning models, is a tabular layout that compares predicted class labels against actual class labels over all data instances. We conduct formative research with machine learning practitioners at a large technology company and find that conventional confusion matrices do not support more complex data-structures found in modern-day applications, such as hierarchical and multi-output labels. To express such variations of confusion matrices, we design an algebra that models confusion matrices as probability distributions. Based on this algebra, we develop Neo, a visual analytics system that enables practitioners to flexibly author and interact with hierarchical and multi-output confusion matrices, visualize derived metrics, renormalize confusions, and share matrix specifications. Finally, we demonstrate Neo's utility with three case studies that help people better understand model performance and reveal hidden confusions.