On the Role of Summary Content Units in Text Summarization Evaluation

At the heart of the Pyramid evaluation method for text summarization lie human written summary content units (SCUs). These SCUs are concise sentences that decompose a summary into small facts. Such SCUs can be used to judge the quality of a candidate summary, possibly partially automated via natural language inference (NLI) systems. Interestingly, with the aim to fully automate the Pyramid evaluation, Zhang and Bansal (2021) show that SCUs can be approximated by automatically generated semantic role triplets (STUs). However, several questions currently lack answers, in particular: i) Are there other ways of approximating SCUs that can offer advantages? ii) Under which conditions are SCUs (or their approximations) offering the most value? In this work, we examine two novel strategies to approximate SCUs: generating SCU approximations from AMR meaning representations (SMUs) and from large language models (SGUs), respectively. We find that while STUs and SMUs are competitive, the best approximation quality is achieved by SGUs. We also show through a simple sentence-decomposition baseline (SSUs) that SCUs (and their approximations) offer the most value when ranking short summaries, but may not help as much when ranking systems or longer summaries.

Finding Replicable Human Evaluations via Stable Ranking Probability

Reliable human evaluation is critical to the development of successful natural language generation models, but achieving it is notoriously difficult. Stability is a crucial requirement when ranking systems by quality: consistent ranking of systems across repeated evaluations is not just desirable, but essential. Without it, there is no reliable foundation for hill-climbing or product launch decisions. In this paper, we use machine translation and its state-of-the-art human evaluation framework, MQM, as a case study to understand how to set up reliable human evaluations that yield stable conclusions. We investigate the optimal configurations for item allocation to raters, number of ratings per item, and score normalization. Our study on two language pairs provides concrete recommendations for designing replicable human evaluation studies. We also collect and release the largest publicly available dataset of multi-segment translations rated by multiple professional translators, consisting of nearly 140,000 segment annotations across two language pairs.

Pinpoint, Not Criticize: Refining Large Language Models via Fine-Grained Actionable Feedback

Recent improvements in text generation have leveraged human feedback to improve the quality of the generated output. However, human feedback is not always available, especially during inference. In this work, we propose an inference time optimization method FITO to use fine-grained actionable feedback in the form of error type, error location and severity level that are predicted by a learned error pinpoint model for iterative refinement. FITO starts with an initial output, then iteratively incorporates the feedback via a refinement model that generates an improved output conditioned on the feedback. Given the uncertainty of consistent refined samples at iterative steps, we formulate iterative refinement into a local search problem and develop a simulated annealing based algorithm that balances exploration of the search space and optimization for output quality. We conduct experiments on three text generation tasks, including machine translation, long-form question answering (QA) and topical summarization. We observe 0.8 and 0.7 MetricX gain on Chinese-English and English-German translation, 4.5 and 1.8 ROUGE-L gain at long form QA and topic summarization respectively, with a single iteration of refinement. With our simulated annealing algorithm, we see further quality improvements, including up to 1.7 MetricX improvements over the baseline approach.

There's no Data Like Better Data: Using QE Metrics for MT Data Filtering

Quality Estimation (QE), the evaluation of machine translation output without the need of explicit references, has seen big improvements in the last years with the use of neural metrics. In this paper we analyze the viability of using QE metrics for filtering out bad quality sentence pairs in the training data of neural machine translation systems~(NMT). While most corpus filtering methods are focused on detecting noisy examples in collections of texts, usually huge amounts of web crawled data, QE models are trained to discriminate more fine-grained quality differences. We show that by selecting the highest quality sentence pairs in the training data, we can improve translation quality while reducing the training size by half. We also provide a detailed analysis of the filtering results, which highlights the differences between both approaches.

The Eval4NLP 2023 Shared Task on Prompting Large Language Models as Explainable Metrics

With an increasing number of parameters and pre-training data, generative large language models (LLMs) have shown remarkable capabilities to solve tasks with minimal or no task-related examples. Notably, LLMs have been successfully employed as evaluation metrics in text generation tasks. Within this context, we introduce the Eval4NLP 2023 shared task that asks participants to explore prompting and score extraction for machine translation (MT) and summarization evaluation. Specifically, we propose a novel competition setting in which we select a list of allowed LLMs and disallow fine-tuning to ensure a focus on prompting. We present an overview of participants' approaches and evaluate them on a new reference-free test set spanning three language pairs for MT and a summarization dataset. Notably, despite the task's restrictions, the best-performing systems achieve results on par with or even surpassing recent reference-free metrics developed using larger models, including GEMBA and Comet-Kiwi-XXL. Finally, as a separate track, we perform a small-scale human evaluation of the plausibility of explanations given by the LLMs.

Training and Meta-Evaluating Machine Translation Evaluation Metrics at the Paragraph Level

As research on machine translation moves to translating text beyond the sentence level, it remains unclear how effective automatic evaluation metrics are at scoring longer translations. In this work, we first propose a method for creating paragraph-level data for training and meta-evaluating metrics from existing sentence-level data. Then, we use these new datasets to benchmark existing sentence-level metrics as well as train learned metrics at the paragraph level. Interestingly, our experimental results demonstrate that using sentence-level metrics to score entire paragraphs is equally as effective as using a metric designed to work at the paragraph level. We speculate this result can be attributed to properties of the task of reference-based evaluation as well as limitations of our datasets with respect to capturing all types of phenomena that occur in paragraph-level translations.

The Devil is in the Errors: Leveraging Large Language Models for Fine-grained Machine Translation Evaluation

Automatic evaluation of machine translation (MT) is a critical tool driving the rapid iterative development of MT systems. While considerable progress has been made on estimating a single scalar quality score, current metrics lack the informativeness of more detailed schemes that annotate individual errors, such as Multidimensional Quality Metrics (MQM). In this paper, we help fill this gap by proposing AutoMQM, a prompting technique which leverages the reasoning and in-context learning capabilities of large language models (LLMs) and asks them to identify and categorize errors in translations. We start by evaluating recent LLMs, such as PaLM and PaLM-2, through simple score prediction prompting, and we study the impact of labeled data through in-context learning and finetuning. We then evaluate AutoMQM with PaLM-2 models, and we find that it improves performance compared to just prompting for scores (with particularly large gains for larger models) while providing interpretability through error spans that align with human annotations.

Ties Matter: Modifying Kendall's Tau for Modern Metric Meta-Evaluation

Kendall's tau is frequently used to meta-evaluate how well machine translation (MT) evaluation metrics score individual translations. Its focus on pairwise score comparisons is intuitive but raises the question of how ties should be handled, a gray area that has motivated different variants in the literature. We demonstrate that, in settings like modern MT meta-evaluation, existing variants have weaknesses arising from their handling of ties, and in some situations can even be gamed. We propose a novel variant that gives metrics credit for correctly predicting ties, as well as an optimization procedure that automatically introduces ties into metric scores, enabling fair comparison between metrics that do and do not predict ties. We argue and provide experimental evidence that these modifications lead to fairer Kendall-based assessments of metric performance.

Needle in a Haystack: An Analysis of Finding Qualified Workers on MTurk for Summarization

The acquisition of high-quality human annotations through crowdsourcing platforms like Amazon Mechanical Turk (MTurk) is more challenging than expected. The annotation quality might be affected by various aspects like annotation instructions, Human Intelligence Task (HIT) design, and wages paid to annotators, etc. To avoid potentially low-quality annotations which could mislead the evaluation of automatic summarization system outputs, we investigate the recruitment of high-quality MTurk workers via a three-step qualification pipeline. We show that we can successfully filter out bad workers before they carry out the evaluations and obtain high-quality annotations while optimizing the use of resources. This paper can serve as basis for the recruitment of qualified annotators in other challenging annotation tasks.

On the Limitations of Reference-Free Evaluations of Generated Text

There is significant interest in developing evaluation metrics which accurately estimate the quality of generated text without the aid of a human-written reference text, which can be time consuming and expensive to collect or entirely unavailable in online applications. However, in this work, we demonstrate that these reference-free metrics are inherently biased and limited in their ability to evaluate generated text, and we argue that they should not be used to measure progress on tasks like machine translation or summarization. We show how reference-free metrics are equivalent to using one generation model to evaluate another, which has several limitations: (1) the metrics can be optimized at test time to find the approximate best-possible output, (2) they are inherently biased toward models which are more similar to their own, and (3) they can be biased against higher-quality outputs, including those written by humans. Therefore, we recommend that reference-free metrics should be used as diagnostic tools for analyzing and understanding model behavior instead of measures of how well models perform a task, in which the goal is to achieve as high of a score as possible.