Empowering Active Learning to Jointly Optimize System and User Demands

Existing approaches to active learning maximize the system performance by sampling unlabeled instances for annotation that yield the most efficient training. However, when active learning is integrated with an end-user application, this can lead to frustration for participating users, as they spend time labeling instances that they would not otherwise be interested in reading. In this paper, we propose a new active learning approach that jointly optimizes the seemingly counteracting objectives of the active learning system (training efficiently) and the user (receiving useful instances). We study our approach in an educational application, which particularly benefits from this technique as the system needs to rapidly learn to predict the appropriateness of an exercise to a particular user, while the users should receive only exercises that match their skills. We evaluate multiple learning strategies and user types with data from real users and find that our joint approach better satisfies both objectives when alternative methods lead to many unsuitable exercises for end users.

When is ACL's Deadline? A Scientific Conversational Agent

Our conversational agent UKP-ATHENA assists NLP researchers in finding and exploring scientific literature, identifying relevant authors, planning or post-processing conference visits, and preparing paper submissions using a unified interface based on natural language inputs and responses. UKP-ATHENA enables new access paths to our swiftly evolving research area with its massive amounts of scientific information and high turnaround times. UKP-ATHENA's responses connect information from multiple heterogeneous sources which researchers currently have to explore manually one after another. Unlike a search engine, UKP-ATHENA maintains the context of a conversation to allow for efficient information access on papers, researchers, and conferences. Our architecture consists of multiple components with reference implementations that can be easily extended by new skills and domains. Our user-based evaluation shows that UKP-ATHENA already responds 45% of different formulations of defined intents with 37% information coverage rate.

MoverScore: Text Generation Evaluating with Contextualized Embeddings and Earth Mover Distance

A robust evaluation metric has a profound impact on the development of text generation systems. A desirable metric compares system output against references based on their semantics rather than surface forms. In this paper we investigate strategies to encode system and reference texts to devise a metric that shows a high correlation with human judgment of text quality. We validate our new metric, namely MoverScore, on a number of text generation tasks including summarization, machine translation, image captioning, and data-to-text generation, where the outputs are produced by a variety of neural and non-neural systems. Our findings suggest that metrics combining contextualized representations with a distance measure perform the best. Such metrics also demonstrate strong generalization capability across tasks. For ease-of-use we make our metrics available as web service.

Better Rewards Yield Better Summaries: Learning to Summarise Without References

Reinforcement Learning (RL) based document summarisation systems yield state-of-the-art performance in terms of ROUGE scores, because they directly use ROUGE as the rewards during training. However, summaries with high ROUGE scores often receive low human judgement. To find a better reward function that can guide RL to generate human-appealing summaries, we learn a reward function from human ratings on 2,500 summaries. Our reward function only takes the document and system summary as input. Hence, once trained, it can be used to train RL-based summarisation systems without using any reference summaries. We show that our learned rewards have significantly higher correlation with human ratings than previous approaches. Human evaluation experiments show that, compared to the state-of-the-art supervised-learning systems and ROUGE-as-rewards RL summarisation systems, the RL systems using our learned rewards during training generate summarieswith higher human ratings. The learned reward function and our source code are available at https://github.com/yg211/summary-reward-no-reference.

FAMULUS: Interactive Annotation and Feedback Generation for Teaching Diagnostic Reasoning

Our proposed system FAMULUS helps students learn to diagnose based on automatic feedback in virtual patient simulations, and it supports instructors in labeling training data. Diagnosing is an exceptionally difficult skill to obtain but vital for many different professions (e.g., medical doctors, teachers). Previous case simulation systems are limited to multiple-choice questions and thus cannot give constructive individualized feedback on a student's diagnostic reasoning process. Given initially only limited data, we leverage a (replaceable) NLP model to both support experts in their further data annotation with automatic suggestions, and we provide automatic feedback for students. We argue that because the central model consistently improves, our interactive approach encourages both students and instructors to recurrently use the tool, and thus accelerate the speed of data creation and annotation. We show results from two user studies on diagnostic reasoning in medicine and teacher education and outline how our system can be extended to further use cases.

Reward Learning for Efficient Reinforcement Learning in Extractive Document Summarisation

Document summarisation can be formulated as a sequential decision-making problem, which can be solved by Reinforcement Learning (RL) algorithms. The predominant RL paradigm for summarisation learns a cross-input policy, which requires considerable time, data and parameter tuning due to the huge search spaces and the delayed rewards. Learning input-specific RL policies is a more efficient alternative but so far depends on handcrafted rewards, which are difficult to design and yield poor performance. We propose RELIS, a novel RL paradigm that learns a reward function with Learning-to-Rank (L2R) algorithms at training time and uses this reward function to train an input-specific RL policy at test time. We prove that RELIS guarantees to generate near-optimal summaries with appropriate L2R and RL algorithms. Empirically, we evaluate our approach on extractive multi-document summarisation. We show that RELIS reduces the training time by two orders of magnitude compared to the state-of-the-art models while performing on par with them.

Manipulating the Difficulty of C-Tests

We propose two novel manipulation strategies for increasing and decreasing the difficulty of C-tests automatically. This is a crucial step towards generating learner-adaptive exercises for self-directed language learning and preparing language assessment tests. To reach the desired difficulty level, we manipulate the size and the distribution of gaps based on absolute and relative gap difficulty predictions. We evaluate our approach in corpus-based experiments and in a user study with 60 participants. We find that both strategies are able to generate C-tests with the desired difficulty level.

Preference-based Interactive Multi-Document Summarisation

Interactive NLP is a promising paradigm to close the gap between automatic NLP systems and the human upper bound. Preference-based interactive learning has been successfully applied, but the existing methods require several thousand interaction rounds even in simulations with perfect user feedback. In this paper, we study preference-based interactive summarisation. To reduce the number of interaction rounds, we propose the Active Preference-based ReInforcement Learning (APRIL) framework. APRIL uses Active Learning to query the user, Preference Learning to learn a summary ranking function from the preferences, and neural Reinforcement Learning to efficiently search for the (near-)optimal summary. Our results show that users can easily provide reliable preferences over summaries and that APRIL outperforms the state-of-the-art preference-based interactive method in both simulation and real-user experiments.