Peer recovery narratives provide unique benefits beyond professional or lay mentoring by fostering hope and sustained recovery in eating disorder (ED) contexts. Yet, such support is limited by the scarcity of peer-involved programs and potential drawbacks on recovered peers, including relapse risk. To address this, we designed RecoveryTeller, a chatbot adopting a recovered-peer persona that portrays itself as someone recovered from an ED. We examined whether such a persona can reproduce the support affordances of peer recovery narratives. We compared RecoveryTeller with a lay-mentor persona chatbot offering similar guidance but without a recovery background. We conducted a 20-day cross-over deployment study with 26 ED participants, each using both chatbots for 10 days. RecoveryTeller elicited stronger emotional resonance than a lay-mentor chatbot, yet tensions between emotional and epistemic trust led participants to view the two personas as complementary rather than substitutes. We provide design implications for mental health chatbot persona design.




Generative Engine Marketing (GEM) is an emerging ecosystem for monetizing generative engines, such as LLM-based chatbots, by seamlessly integrating relevant advertisements into their responses. At the core of GEM lies the generation and evaluation of ad-injected responses. However, existing benchmarks are not specifically designed for this purpose, which limits future research. To address this gap, we propose GEM-Bench, the first comprehensive benchmark for ad-injected response generation in GEM. GEM-Bench includes three curated datasets covering both chatbot and search scenarios, a metric ontology that captures multiple dimensions of user satisfaction and engagement, and several baseline solutions implemented within an extensible multi-agent framework. Our preliminary results indicate that, while simple prompt-based methods achieve reasonable engagement such as click-through rate, they often reduce user satisfaction. In contrast, approaches that insert ads based on pre-generated ad-free responses help mitigate this issue but introduce additional overhead. These findings highlight the need for future research on designing more effective and efficient solutions for generating ad-injected responses in GEM.
Large Language Models (LLMs) are increasingly being used as autonomous agents capable of performing complicated tasks. However, they lack the ability to perform reliable long-horizon planning on their own. This paper bridges this gap by introducing the Planning Copilot, a chatbot that integrates multiple planning tools and allows users to invoke them through instructions in natural language. The Planning Copilot leverages the Model Context Protocol (MCP), a recently developed standard for connecting LLMs with external tools and systems. This approach allows using any LLM that supports MCP without domain-specific fine-tuning. Our Planning Copilot supports common planning tasks such as checking the syntax of planning problems, selecting an appropriate planner, calling it, validating the plan it generates, and simulating their execution. We empirically evaluate the ability of our Planning Copilot to perform these tasks using three open-source LLMs. The results show that the Planning Copilot highly outperforms using the same LLMs without the planning tools. We also conducted a limited qualitative comparison of our tool against Chat GPT-5, a very recent commercial LLM. Our results shows that our Planning Copilot significantly outperforms GPT-5 despite relying on a much smaller LLM. This suggests dedicated planning tools may be an effective way to enable LLMs to perform planning tasks.
Generative AI powers a growing wave of companion chatbots, yet principles for fostering genuine connection remain unsettled. We test two routes: visible user authorship versus covert language-style mimicry. In a preregistered 3x2 experiment (N = 162), we manipulated user-controlled avatar generation (none, premade, user-generated) and Language Style Matching (LSM) (static vs. adaptive). Generating an avatar boosted rapport ($\omega^2$ = .040, p = .013), whereas adaptive LSM underperformed static style on personalization and satisfaction (d = 0.35, p = .009) and was paradoxically judged less adaptive (t = 3.07, p = .003, d = 0.48). We term this an Adaptation Paradox: synchrony erodes connection when perceived as incoherent, destabilizing persona. To explain, we propose a stability-and-legibility account: visible authorship fosters natural interaction, while covert mimicry risks incoherence. Our findings suggest designers should prioritize legible, user-driven personalization and limit stylistic shifts rather than rely on opaque mimicry.
Environmental sustainability, particularly in relation to climate change, is a key concern for consumers, producers, and policymakers. The carbon footprint, based on greenhouse gas emissions, is a standard metric for quantifying the contribution to climate change of activities and is often assessed using life cycle assessment (LCA). However, conducting LCA is complex due to opaque and global supply chains, as well as fragmented data. This paper presents a methodology that combines advances in LCA and publicly available databases with knowledge-augmented AI techniques, including retrieval-augmented generation, to estimate cradle-to-gate carbon footprints of food products. We introduce a chatbot interface that allows users to interactively explore the carbon impact of composite meals and relate the results to familiar activities. A live web demonstration showcases our proof-of-concept system with arbitrary food items and follow-up questions, highlighting both the potential and limitations - such as database uncertainties and AI misinterpretations - of delivering LCA insights in an accessible format.
Personalized AI systems, from recommendation systems to chatbots, are a prevalent method for distributing content to users based on their learned preferences. However, there is growing concern about the adverse effects of these systems, including their potential tendency to expose users to sensitive or harmful material, negatively impacting overall well-being. To address this concern quantitatively, it is necessary to create datasets with relevant sensitivity labels for content, enabling researchers to evaluate personalized systems beyond mere engagement metrics. To this end, we introduce two novel datasets that include a taxonomy of sensitivity labels alongside user-content ratings: one that integrates MovieLens rating data with content warnings from the Does the Dog Die? community ratings website, and another that combines fan-fiction interaction data and user-generated warnings from Archive of Our Own.
Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an AI-driven conversational agent that personalizes responses through a novel user profiling framework. The system is pre-trained on a diverse set of GPT-generated virtual personas to establish a broad prior over user types. During live interactions, an online reinforcement learning agent refines per-user models by combining implicit signals (e.g. typing speed, sentiment, engagement duration) with explicit feedback (e.g., likes and dislikes). This profile dynamically informs the chatbot dialogue policy, enabling real-time adaptation of both content and style. To evaluate the system, we performed controlled experiments with 50 synthetic personas in multiple conversation domains. The results showed consistent improvements in user satisfaction, personalization accuracy, and task achievement when personalization features were enabled. Statistical analysis confirmed significant differences between personalized and nonpersonalized conditions, with large effect sizes across key metrics. These findings highlight the effectiveness of AI-driven user profiling and provide a strong foundation for future real-world validation.
The recent advancements in Artificial Intelligence (AI) in general, and in Natural Language Processing (NLP) in particular, and some of its applications such as chatbots, have led to their implementation in different domains like education, healthcare, tourism, and customer service. Since the COVID-19 pandemic, there has been an increasing interest in these digital technologies to allow and enhance remote access. In education, e-learning systems have been massively adopted worldwide. The emergence of Large Language Models (LLM) such as BERT (Bidirectional Encoder Representations from Transformers) and GPT (Generative Pre-trained Transformers) made chatbots even more popular. In this study, we present a survey on existing Arabic chatbots in education and their different characteristics such as the adopted approaches, language variety, and metrics used to measure their performance. We were able to identified some research gaps when we discovered that, despite the success of chatbots in other languages such as English, only a few educational Arabic chatbots used modern techniques. Finally, we discuss future directions of research in this field.
Agentic LLM AI agents are often little more than autonomous chatbots: actors following scripts, often controlled by an unreliable director. This work introduces a bottom-up framework that situates AI agents in their environment, with all behaviors triggered by changes in their environments. It introduces the notion of aspects, similar to the idea of umwelt, where sets of agents perceive their environment differently to each other, enabling clearer control of information. We provide an illustrative implementation and show that compared to a typical architecture, which leaks up to 83% of the time, aspective agentic AI enables zero information leakage. We anticipate that this concept of specialist agents working efficiently in their own information niches can provide improvements to both security and efficiency.




Substance use disorders (SUDs) affect over 36 million people worldwide, yet few receive effective care due to stigma, motivational barriers, and limited personalized support. Although large language models (LLMs) show promise for mental-health assistance, most systems lack tight integration with clinically validated strategies, reducing effectiveness in addiction recovery. We present ChatThero, a multi-agent conversational framework that couples dynamic patient modeling with context-sensitive therapeutic dialogue and adaptive persuasive strategies grounded in cognitive behavioral therapy (CBT) and motivational interviewing (MI). We build a high-fidelity synthetic benchmark spanning Easy, Medium, and Hard resistance levels, and train ChatThero with a two-stage pipeline comprising supervised fine-tuning (SFT) followed by direct preference optimization (DPO). In evaluation, ChatThero yields a 41.5\% average gain in patient motivation, a 0.49\% increase in treatment confidence, and resolves hard cases with 26\% fewer turns than GPT-4o, and both automated and human clinical assessments rate it higher in empathy, responsiveness, and behavioral realism. The framework supports rigorous, privacy-preserving study of therapeutic conversation and provides a robust, replicable basis for research and clinical translation.