Collective Voice: Recovered-Peer Support Mediated by An LLM-Based Chatbot for Eating Disorder Recovery

Peer recovery narratives provide unique benefits beyond professional or lay mentoring by fostering hope and sustained recovery in eating disorder (ED) contexts. Yet, such support is limited by the scarcity of peer-involved programs and potential drawbacks on recovered peers, including relapse risk. To address this, we designed RecoveryTeller, a chatbot adopting a recovered-peer persona that portrays itself as someone recovered from an ED. We examined whether such a persona can reproduce the support affordances of peer recovery narratives. We compared RecoveryTeller with a lay-mentor persona chatbot offering similar guidance but without a recovery background. We conducted a 20-day cross-over deployment study with 26 ED participants, each using both chatbots for 10 days. RecoveryTeller elicited stronger emotional resonance than a lay-mentor chatbot, yet tensions between emotional and epistemic trust led participants to view the two personas as complementary rather than substitutes. We provide design implications for mental health chatbot persona design.

Private Yet Social: How LLM Chatbots Support and Challenge Eating Disorder Recovery

Eating disorders (ED) are complex mental health conditions that require long-term management and support. Recent advancements in large language model (LLM)-based chatbots offer the potential to assist individuals in receiving immediate support. Yet, concerns remain about their reliability and safety in sensitive contexts such as ED. We explore the opportunities and potential harms of using LLM-based chatbots for ED recovery. We observe the interactions between 26 participants with ED and an LLM-based chatbot, WellnessBot, designed to support ED recovery, over 10 days. We discovered that our participants have felt empowered in recovery by discussing ED-related stories with the chatbot, which served as a personal yet social avenue. However, we also identified harmful chatbot responses, especially concerning individuals with ED, that went unnoticed partly due to participants' unquestioning trust in the chatbot's reliability. Based on these findings, we provide design implications for safe and effective LLM-based interventions in ED management.

SoundCollage: Automated Discovery of New Classes in Audio Datasets

Developing new machine learning applications often requires the collection of new datasets. However, existing datasets may already contain relevant information to train models for new purposes. We propose SoundCollage: a framework to discover new classes within audio datasets by incorporating (1) an audio pre-processing pipeline to decompose different sounds in audio samples and (2) an automated model-based annotation mechanism to identify the discovered classes. Furthermore, we introduce clarity measure to assess the coherence of the discovered classes for better training new downstream applications. Our evaluations show that the accuracy of downstream audio classifiers within discovered class samples and held-out datasets improves over the baseline by up to 34.7% and 4.5%, respectively, highlighting the potential of SoundCollage in making datasets reusable by labeling with newly discovered classes. To encourage further research in this area, we open-source our code at https://github.com/nokia-bell-labs/audio-class-discovery.