TnT-LLM: Text Mining at Scale with Large Language Models

Transforming unstructured text into structured and meaningful forms, organized by useful category labels, is a fundamental step in text mining for downstream analysis and application. However, most existing methods for producing label taxonomies and building text-based label classifiers still rely heavily on domain expertise and manual curation, making the process expensive and time-consuming. This is particularly challenging when the label space is under-specified and large-scale data annotations are unavailable. In this paper, we address these challenges with Large Language Models (LLMs), whose prompt-based interface facilitates the induction and use of large-scale pseudo labels. We propose TnT-LLM, a two-phase framework that employs LLMs to automate the process of end-to-end label generation and assignment with minimal human effort for any given use-case. In the first phase, we introduce a zero-shot, multi-stage reasoning approach which enables LLMs to produce and refine a label taxonomy iteratively. In the second phase, LLMs are used as data labelers that yield training samples so that lightweight supervised classifiers can be reliably built, deployed, and served at scale. We apply TnT-LLM to the analysis of user intent and conversational domain for Bing Copilot (formerly Bing Chat), an open-domain chat-based search engine. Extensive experiments using both human and automatic evaluation metrics demonstrate that TnT-LLM generates more accurate and relevant label taxonomies when compared against state-of-the-art baselines, and achieves a favorable balance between accuracy and efficiency for classification at scale. We also share our practical experiences and insights on the challenges and opportunities of using LLMs for large-scale text mining in real-world applications.

Leveraging Large Language Models for Hybrid Workplace Decision Support

Large Language Models (LLMs) hold the potential to perform a variety of text processing tasks and provide textual explanations for proposed actions or decisions. In the era of hybrid work, LLMs can provide intelligent decision support for workers who are designing their hybrid work plans. In particular, they can offer suggestions and explanations to workers balancing numerous decision factors, thereby enhancing their work experience. In this paper, we present a decision support model for workspaces in hybrid work environments, leveraging the reasoning skill of LLMs. We first examine LLM's capability of making suitable workspace suggestions. We find that its reasoning extends beyond the guidelines in the prompt and the LLM can manage the trade-off among the available resources in the workspaces. We conduct an extensive user study to understand workers' decision process for workspace choices and evaluate the effectiveness of the system. We observe that a worker's decision could be influenced by the LLM's suggestions and explanations. The participants in our study find the system to be convenient, regardless of whether reasons are provided or not. Our results show that employees can benefit from the LLM-empowered system for their workspace selection in hybrid workplace.

Carpe Diem: On the Evaluation of World Knowledge in Lifelong Language Models

In an ever-evolving world, the dynamic nature of knowledge presents challenges for language models that are trained on static data, leading to outdated encoded information. However, real-world scenarios require models not only to acquire new knowledge but also to overwrite outdated information into updated ones. To address this under-explored issue, we introduce the temporally evolving question answering benchmark, EvolvingQA - a novel benchmark designed for training and evaluating LMs on an evolving Wikipedia database, where the construction of our benchmark is automated with our pipeline using large language models. Our benchmark incorporates question-answering as a downstream task to emulate real-world applications. Through EvolvingQA, we uncover that existing continual learning baselines have difficulty in updating and forgetting outdated knowledge. Our findings suggest that the models fail to learn updated knowledge due to the small weight gradient. Furthermore, we elucidate that the models struggle mostly on providing numerical or temporal answers to questions asking for updated knowledge. Our work aims to model the dynamic nature of real-world information, offering a robust measure for the evolution-adaptability of language models.

HARE: Explainable Hate Speech Detection with Step-by-Step Reasoning

With the proliferation of social media, accurate detection of hate speech has become critical to ensure safety online. To combat nuanced forms of hate speech, it is important to identify and thoroughly explain hate speech to help users understand its harmful effects. Recent benchmarks have attempted to tackle this issue by training generative models on free-text annotations of implications in hateful text. However, we find significant reasoning gaps in the existing annotations schemes, which may hinder the supervision of detection models. In this paper, we introduce a hate speech detection framework, HARE, which harnesses the reasoning capabilities of large language models (LLMs) to fill these gaps in explanations of hate speech, thus enabling effective supervision of detection models. Experiments on SBIC and Implicit Hate benchmarks show that our method, using model-generated data, consistently outperforms baselines, using existing free-text human annotations. Analysis demonstrates that our method enhances the explanation quality of trained models and improves generalization to unseen datasets. Our code is available at https://github.com/joonkeekim/hare-hate-speech.git.

NASH: A Simple Unified Framework of Structured Pruning for Accelerating Encoder-Decoder Language Models

Structured pruning methods have proven effective in reducing the model size and accelerating inference speed in various network architectures such as Transformers. Despite the versatility of encoder-decoder models in numerous NLP tasks, the structured pruning methods on such models are relatively less explored compared to encoder-only models. In this study, we investigate the behavior of the structured pruning of the encoder-decoder models in the decoupled pruning perspective of the encoder and decoder component, respectively. Our findings highlight two insights: (1) the number of decoder layers is the dominant factor of inference speed, and (2) low sparsity in the pruned encoder network enhances generation quality. Motivated by these findings, we propose a simple and effective framework, NASH, that narrows the encoder and shortens the decoder networks of encoder-decoder models. Extensive experiments on diverse generation and inference tasks validate the effectiveness of our method in both speedup and output quality.

NaturalInversion: Data-Free Image Synthesis Improving Real-World Consistency

We introduce NaturalInversion, a novel model inversion-based method to synthesize images that agrees well with the original data distribution without using real data. In NaturalInversion, we propose: (1) a Feature Transfer Pyramid which uses enhanced image prior of the original data by combining the multi-scale feature maps extracted from the pre-trained classifier, (2) a one-to-one approach generative model where only one batch of images are synthesized by one generator to bring the non-linearity to optimization and to ease the overall optimizing process, (3) learnable Adaptive Channel Scaling parameters which are end-to-end trained to scale the output image channel to utilize the original image prior further. With our NaturalInversion, we synthesize images from classifiers trained on CIFAR-10/100 and show that our images are more consistent with original data distribution than prior works by visualization and additional analysis. Furthermore, our synthesized images outperform prior works on various applications such as knowledge distillation and pruning, demonstrating the effectiveness of our proposed method.

MonaCoBERT: Monotonic attention based ConvBERT for Knowledge Tracing

Knowledge tracing (KT) is a field of study that predicts the future performance of students based on prior performance datasets collected from educational applications such as intelligent tutoring systems, learning management systems, and online courses. Some previous studies on KT have concentrated only on the interpretability of the model, whereas others have focused on enhancing the performance. Models that consider both interpretability and the performance improvement have been insufficient. Moreover, models that focus on performance improvements have not shown an overwhelming performance compared with existing models. In this study, we propose MonaCoBERT, which achieves the best performance on most benchmark datasets and has significant interpretability. MonaCoBERT uses a BERT-based architecture with monotonic convolutional multihead attention, which reflects forgetting behavior of the students and increases the representation power of the model. We can also increase the performance and interpretability using a classical test-theory-based (CTT-based) embedding strategy that considers the difficulty of the question. To determine why MonaCoBERT achieved the best performance and interpret the results quantitatively, we conducted ablation studies and additional analyses using Grad-CAM, UMAP, and various visualization techniques. The analysis results demonstrate that both attention components complement one another and that CTT-based embedding represents information on both global and local difficulties. We also demonstrate that our model represents the relationship between concepts.

Revisiting the Updates of a Pre-trained Model for Few-shot Learning

Most of the recent few-shot learning algorithms are based on transfer learning, where a model is pre-trained using a large amount of source data, and the pre-trained model is updated using a small amount of target data afterward. In transfer-based few-shot learning, sophisticated pre-training methods have been widely studied for universal and improved representation. However, there is little study on updating pre-trained models for few-shot learning. In this paper, we compare the two popular updating methods, fine-tuning (i.e., updating the entire network) and linear probing (i.e., updating only the linear classifier), considering the distribution shift between the source and target data. We find that fine-tuning is better than linear probing as the number of samples increases, regardless of distribution shift. Next, we investigate the effectiveness and ineffectiveness of data augmentation when pre-trained models are fine-tuned. Our fundamental analyses demonstrate that careful considerations of the details about updating pre-trained models are required for better few-shot performance.

Empirical study on BlenderBot 2.0 Errors Analysis in terms of Model, Data and User-Centric Approach

BlenderBot 2.0 is a dialogue model that represents open-domain chatbots by reflecting real-time information and remembering user information for an extended period using an internet search module and multi-session. Nonetheless, the model still has room for improvement. To this end, we examined BlenderBot 2.0 limitations and errors from three perspectives: model, data, and user. From the data point of view, we highlight the unclear guidelines provided to workers during the crowdsourcing process, as well as a lack of a process for refining hate speech in the collected data and verifying the accuracy of internet-based information. From a user perspective, we identify nine types of problems of BlenderBot 2.0, and their causes are thoroughly investigated. Furthermore, for each point of view, practical improvement methods are proposed, and we discuss several potential future research directions.