Abstract:The rapid integration of large language model-based agents into recommender systems has driven a shift from static, ranking-based pipelines toward autonomous and interactive systems that can reason, plan, and act. This survey provides a comprehensive overview of this emerging landscape by introducing a unified taxonomy grounded in the level of autonomy and three core paradigms of agentic recommender systems: agent-assisted recommendation, agent-as-recommender, and agent-as-user-simulator. The autonomy framework organizes existing methods along increasing capabilities in proactivity, context awareness, interaction flexibility, and adaptivity. Building on this framework, the survey analyzes how each paradigm adopts different agentic architectures and how agents enhance key components such as profiles, memory, tool use, workflows, and optimization mechanisms. We further examine evaluation methodologies for agentic recommendation, covering automated metrics, LLM-based judging, and simulation-based assessment, and discuss their limitations in capturing reasoning quality, user experience, and system behavior. Beyond existing evaluation protocols, we further discuss unresolved issues in evaluating agentic recommender systems, including trajectory-level assessment, agent contribution analysis, and calibration of user simulation. Lastly, the survey outlines open challenges in lifelong user modeling, contextual abstraction, multimodal alignment, controllability, trustworthiness, privacy, scalability, and efficiency. Together, these analyses establish a unified foundation for understanding the current progress of agentic recommender systems and highlight promising opportunities for developing more autonomous, reliable, and human-aligned recommendation agents.
Abstract:Movies are long-form audiovisual works, yet recommender benchmarks often rely on trailers, thumbnails, or metadata. These sources differ in semantics and scalability: full movies preserve consumption-level evidence, trailers concentrate promotional highlights, and thumbnails provide sparse but catalog-scale visual signals. We present Popcorn, a configurable benchmark for visual evidence in multimodal movie recommendation, combining title-aligned full-movie/trailer embeddings with MovieLens-linked thumbnail features encoded by modern visual and vision-language models. Popcorn standardizes modality assembly, fusion, splitting, evaluation, and LLM-augmented metadata through a single configuration contract. Experiments show that thumbnail VLMs provide strong, scalable item-side evidence, while controlled trailer/full-movie comparisons show that visual evidence sources are not interchangeable: the choice of source and fusion strategy affects ranking accuracy, coverage, diversity, and calibration. The framework is available at https://github.com/RecSys-lab/Popcorn.
Abstract:Evaluating nuanced conversational travel recommendations is challenging when human annotations are costly and standard metrics ignore stakeholder-centric goals. We study LLMs-as-Judges for sustainable city-trip lists across four dimensions -- relevance, diversity, sustainability, and popularity balance, and propose a three-phase calibration framework: (1) baseline judging with multiple LLMs, (2) expert evaluation to identify systematic misalignment, and (3) dimension-specific calibration via rules and few-shot examples. Across two recommendation settings, we observe model-specific biases and high dimension-level variance, even when judges agree on overall rankings. Calibration clarifies reasoning per dimension but exposes divergent interpretations of sustainability, highlighting the need for transparent, bias-aware LLM evaluation. Prompts and code are released for reproducibility: https://github.com/ashmibanerjee/trs-llm-calibration.
Abstract:Traditional conversational travel recommender systems primarily optimize for user relevance and convenience, often reinforcing popular, overcrowded destinations and carbon-intensive travel choices. To address this, we present TRACE (Tourism Recommendation with Agentic Counterfactual Explanations), a multi-agent, LLM-based framework that promotes sustainable tourism through interactive nudging. TRACE uses a modular orchestrator-worker architecture where specialized agents elicit latent sustainability preferences, construct structured user personas, and generate recommendations that balance relevance with environmental impact. A key innovation lies in its use of agentic counterfactual explanations and LLM-driven clarifying questions, which together surface greener alternatives and refine understanding of intent, fostering user reflection without coercion. User studies and semantic alignment analyses demonstrate that TRACE effectively supports sustainable decision-making while preserving recommendation quality and interactive responsiveness. TRACE is implemented on Google's Agent Development Kit, with full code, Docker setup, prompts, and a publicly available demo video to ensure reproducibility. A project summary, including all resources, prompts, and demo access, is available at https://ashmibanerjee.github.io/trace-chatbot.
Abstract:We propose Collab-REC, a multi-agent framework designed to counteract popularity bias and enhance diversity in tourism recommendations. In our setting, three LLM-based agents -- Personalization, Popularity, and Sustainability generate city suggestions from complementary perspectives. A non-LLM moderator then merges and refines these proposals via multi-round negotiation, ensuring each agent's viewpoint is incorporated while penalizing spurious or repeated responses. Experiments on European city queries show that Collab-REC improves diversity and overall relevance compared to a single-agent baseline, surfacing lesser-visited locales that often remain overlooked. This balanced, context-aware approach addresses over-tourism and better aligns with constraints provided by the user, highlighting the promise of multi-stakeholder collaboration in LLM-driven recommender systems.
Abstract:Recommending long-form video content demands joint modeling of visual, audio, and textual modalities, yet most benchmarks address only raw features or narrow fusion. We present ViLLA-MMBench, a reproducible, extensible benchmark for LLM-augmented multimodal movie recommendation. Built on MovieLens and MMTF-14K, it aligns dense item embeddings from three modalities: audio (block-level, i-vector), visual (CNN, AVF), and text. Missing or sparse metadata is automatically enriched using state-of-the-art LLMs (e.g., OpenAI Ada), generating high-quality synopses for thousands of movies. All text (raw or augmented) is embedded with configurable encoders (Ada, LLaMA-2, Sentence-T5), producing multiple ready-to-use sets. The pipeline supports interchangeable early-, mid-, and late-fusion (concatenation, PCA, CCA, rank-aggregation) and multiple backbones (MF, VAECF, VBPR, AMR, VMF) for ablation. Experiments are fully declarative via a single YAML file. Evaluation spans accuracy (Recall, nDCG) and beyond-accuracy metrics: cold-start rate, coverage, novelty, diversity, fairness. Results show LLM-based augmentation and strong text embeddings boost cold-start and coverage, especially when fused with audio-visual features. Systematic benchmarking reveals universal versus backbone- or metric-specific combinations. Open-source code, embeddings, and configs enable reproducible, fair multimodal RS research and advance principled generative AI integration in large-scale recommendation. Code: https://recsys-lab.github.io/ViLLA-MMBench
Abstract:Large language models (LLMs) are rapidly evolving from passive engines of text generation into agentic entities that can plan, remember, invoke external tools, and co-operate with one another. This perspective paper investigates how such LLM agents (and societies thereof) can transform the design space of recommender systems. We introduce a unified formalism that (i) models an individual agent as a tuple comprising its language core, tool set, and hierarchical memory, and (ii) captures a multi-agent recommender as a triple of agents, shared environment, and communication protocol. Within this framework, we present four end-to-end use cases-interactive party planning, synthetic user-simulation for offline evaluation, multi-modal furniture recommendation, and brand-aligned explanation generation-each illustrating a distinct capability unlocked by agentic orchestration. We then surface five cross-cutting challenge families: protocol complexity, scalability, hallucination and error propagation, emergent misalignment (including covert collusion), and brand compliance. For each, we formalize the problem, review nascent mitigation strategies, and outline open research questions. The result is both a blueprint and an agenda: a blueprint that shows how memory-augmented, tool-using LLM agents can be composed into robust recommendation pipelines, and an agenda inviting the RecSys community to develop benchmarks, theoretical guarantees, and governance tools that keep pace with this new degree of autonomy. By unifying agentic abstractions with recommender objectives, the paper lays the groundwork for the next generation of personalized, trustworthy, and context-rich recommendation services.
Abstract:This paper addresses the challenge of developing multimodal recommender systems for the movie domain, where limited metadata (e.g., title, genre) often hinders the generation of robust recommendations. We introduce a resource that combines LLM-generated plot descriptions with trailer-derived visual embeddings in a unified pipeline supporting both Retrieval-Augmented Generation (RAG) and collaborative filtering. Central to our approach is a data augmentation step that transforms sparse metadata into richer textual signals, alongside fusion strategies (e.g., PCA, CCA) that integrate visual cues. Experimental evaluations demonstrate that CCA-based fusion significantly boosts recall compared to unimodal baselines, while an LLM-driven re-ranking step further improves NDCG, particularly in scenarios with limited textual data. By releasing this framework, we invite further exploration of multi-modal recommendation techniques tailored to cold-start, novelty-focused, and domain-specific settings. All code, data, and detailed documentation are publicly available at: https://github.com/RecSys-lab/RAG-VisualRec
Abstract:We present a systematic study of provider-side data poisoning in retrieval-augmented recommender systems (RAG-based). By modifying only a small fraction of tokens within item descriptions -- for instance, adding emotional keywords or borrowing phrases from semantically related items -- an attacker can significantly promote or demote targeted items. We formalize these attacks under token-edit and semantic-similarity constraints, and we examine their effectiveness in both promotion (long-tail items) and demotion (short-head items) scenarios. Our experiments on MovieLens, using two large language model (LLM) retrieval modules, show that even subtle attacks shift final rankings and item exposures while eluding naive detection. The results underscore the vulnerability of RAG-based pipelines to small-scale metadata rewrites and emphasize the need for robust textual consistency checks and provenance tracking to thwart stealthy provider-side poisoning.
Abstract:Tourism Recommender Systems (TRS) are crucial in personalizing travel experiences by tailoring recommendations to users' preferences, constraints, and contextual factors. However, publicly available travel datasets often lack sufficient breadth and depth, limiting their ability to support advanced personalization strategies -- particularly for sustainable travel and off-peak tourism. In this work, we explore using Large Language Models (LLMs) to generate synthetic travel queries that emulate diverse user personas and incorporate structured filters such as budget constraints and sustainability preferences. This paper introduces a novel SynthTRIPs framework for generating synthetic travel queries using LLMs grounded in a curated knowledge base (KB). Our approach combines persona-based preferences (e.g., budget, travel style) with explicit sustainability filters (e.g., walkability, air quality) to produce realistic and diverse queries. We mitigate hallucination and ensure factual correctness by grounding the LLM responses in the KB. We formalize the query generation process and introduce evaluation metrics for assessing realism and alignment. Both human expert evaluations and automatic LLM-based assessments demonstrate the effectiveness of our synthetic dataset in capturing complex personalization aspects underrepresented in existing datasets. While our framework was developed and tested for personalized city trip recommendations, the methodology applies to other recommender system domains. Code and dataset are made public at https://bit.ly/synthTRIPs