Controlling Class Layout for Deep Ordinal Classification via Constrained Proxies Learning

For deep ordinal classification, learning a well-structured feature space specific to ordinal classification is helpful to properly capture the ordinal nature among classes. Intuitively, when Euclidean distance metric is used, an ideal ordinal layout in feature space would be that the sample clusters are arranged in class order along a straight line in space. However, enforcing samples to conform to a specific layout in the feature space is a challenging problem. To address this problem, in this paper, we propose a novel Constrained Proxies Learning (CPL) method, which can learn a proxy for each ordinal class and then adjusts the global layout of classes by constraining these proxies. Specifically, we propose two kinds of strategies: hard layout constraint and soft layout constraint. The hard layout constraint is realized by directly controlling the generation of proxies to force them to be placed in a strict linear layout or semicircular layout (i.e., two instantiations of strict ordinal layout). The soft layout constraint is realized by constraining that the proxy layout should always produce unimodal proxy-to-proxies similarity distribution for each proxy (i.e., to be a relaxed ordinal layout). Experiments show that the proposed CPL method outperforms previous deep ordinal classification methods under the same setting of feature extractor.

Learning to Classify Open Intent via Soft Labeling and Manifold Mixup

Open intent classification is a practical yet challenging task in dialogue systems. Its objective is to accurately classify samples of known intents while at the same time detecting those of open (unknown) intents. Existing methods usually use outlier detection algorithms combined with K-class classifier to detect open intents, where K represents the class number of known intents. Different from them, in this paper, we consider another way without using outlier detection algorithms. Specifically, we directly train a (K+1)-class classifier for open intent classification, where the (K+1)-th class represents open intents. To address the challenge that training a (K+1)-class classifier with training samples of only K classes, we propose a deep model based on Soft Labeling and Manifold Mixup (SLMM). In our method, soft labeling is used to reshape the label distribution of the known intent samples, aiming at reducing model's overconfident on known intents. Manifold mixup is used to generate pseudo samples for open intents, aiming at well optimizing the decision boundary of open intents. Experiments on four benchmark datasets demonstrate that our method outperforms previous methods and achieves state-of-the-art performance. All the code and data of this work can be obtained at https://github.com/zifengcheng/SLMM.