Sparse Attentive Memory Network for Click-through Rate Prediction with Long Sequences

Sequential recommendation predicts users' next behaviors with their historical interactions. Recommending with longer sequences improves recommendation accuracy and increases the degree of personalization. As sequences get longer, existing works have not yet addressed the following two main challenges. Firstly, modeling long-range intra-sequence dependency is difficult with increasing sequence lengths. Secondly, it requires efficient memory and computational speeds. In this paper, we propose a Sparse Attentive Memory (SAM) network for long sequential user behavior modeling. SAM supports efficient training and real-time inference for user behavior sequences with lengths on the scale of thousands. In SAM, we model the target item as the query and the long sequence as the knowledge database, where the former continuously elicits relevant information from the latter. SAM simultaneously models target-sequence dependencies and long-range intra-sequence dependencies with O(L) complexity and O(1) number of sequential updates, which can only be achieved by the self-attention mechanism with O(L^2) complexity. Extensive empirical results demonstrate that our proposed solution is effective not only in long user behavior modeling but also on short sequences modeling. Implemented on sequences of length 1000, SAM is successfully deployed on one of the largest international E-commerce platforms. This inference time is within 30ms, with a substantial 7.30% click-through rate improvement for the online A/B test. To the best of our knowledge, it is the first end-to-end long user sequence modeling framework that models intra-sequence and target-sequence dependencies with the aforementioned degree of efficiency and successfully deployed on a large-scale real-time industrial recommender system.

A General Traffic Shaping Protocol in E-Commerce

To approach different business objectives, online traffic shaping algorithms aim at improving exposures of a target set of items, such as boosting the growth of new commodities. Generally, these algorithms assume that the utility of each user-item pair can be accessed via a well-trained conversion rate prediction model. However, for real E-Commerce platforms, there are unavoidable factors preventing us from learning such an accurate model. In order to break the heavy dependence on accurate inputs of the utility, we propose a general online traffic shaping protocol for online E-Commerce applications. In our framework, we approximate the function mapping the bonus scores, which generally are the only method to influence the ranking result in the traffic shaping problem, to the numbers of exposures and purchases. Concretely, we approximate the above function by a class of the piece-wise linear function constructed on the convex hull of the explored data points. Moreover, we reformulate the online traffic shaping problem as linear programming where these piece-wise linear functions are embedded into both the objective and constraints. Our algorithm can straightforwardly optimize the linear programming in the prime space, and its solution can be simply applied by a stochastic strategy to fulfill the optimized objective and the constraints in expectation. Finally, the online A/B test shows our proposed algorithm steadily outperforms the previous industrial level traffic shaping algorithm.

Learning-To-Ensemble by Contextual Rank Aggregation in E-Commerce

Ensemble models in E-commerce combine predictions from multiple sub-models for ranking and revenue improvement. Industrial ensemble models are typically deep neural networks, following the supervised learning paradigm to infer conversion rate given inputs from sub-models. However, this process has the following two problems. Firstly, the point-wise scoring approach disregards the relationships between items and leads to homogeneous displayed results, while diversified display benefits user experience and revenue. Secondly, the learning paradigm focuses on the ranking metrics and does not directly optimize the revenue. In our work, we propose a new Learning-To-Ensemble (LTE) framework RAEGO, which replaces the ensemble model with a contextual Rank Aggregator (RA) and explores the best weights of sub-models by the Evaluator-Generator Optimization (EGO). To achieve the best online performance, we propose a new rank aggregation algorithm TournamentGreedy as a refinement of classic rank aggregators, which also produces the best average weighted Kendall Tau Distance (KTD) amongst all the considered algorithms with quadratic time complexity. Under the assumption that the best output list should be Pareto Optimal on the KTD metric for sub-models, we show that our RA algorithm has higher efficiency and coverage in exploring the optimal weights. Combined with the idea of Bayesian Optimization and gradient descent, we solve the online contextual Black-Box Optimization task that finds the optimal weights for sub-models given a chosen RA model. RA-EGO has been deployed in our online system and has improved the revenue significantly.

Imitate TheWorld: A Search Engine Simulation Platform

Recent E-commerce applications benefit from the growth of deep learning techniques. However, we notice that many works attempt to maximize business objectives by closely matching offline labels which follow the supervised learning paradigm. This results in models obtain high offline performance in terms of Area Under Curve (AUC) and Normalized Discounted Cumulative Gain (NDCG), but cannot consistently increase the revenue metrics such as purchases amount of users. Towards the issues, we build a simulated search engine AESim that can properly give feedback by a well-trained discriminator for generated pages, as a dynamic dataset. Different from previous simulation platforms which lose connection with the real world, ours depends on the real data in AliExpress Search: we use adversarial learning to generate virtual users and use Generative Adversarial Imitation Learning (GAIL) to capture behavior patterns of users. Our experiments also show AESim can better reflect the online performance of ranking models than classic ranking metrics, implying AESim can play a surrogate of AliExpress Search and evaluate models without going online.

Diversity Regularized Interests Modeling for Recommender Systems

With the rapid development of E-commerce and the increase in the quantity of items, users are presented with more items hence their interests broaden. It is increasingly difficult to model user intentions with traditional methods, which model the user's preference for an item by combining a single user vector and an item vector. Recently, some methods are proposed to generate multiple user interest vectors and achieve better performance compared to traditional methods. However, empirical studies demonstrate that vectors generated from these multi-interests methods are sometimes homogeneous, which may lead to sub-optimal performance. In this paper, we propose a novel method of Diversity Regularized Interests Modeling (DRIM) for Recommender Systems. We apply a capsule network in a multi-interest extractor to generate multiple user interest vectors. Each interest of the user should have a certain degree of distinction, thus we introduce three strategies as the diversity regularized separator to separate multiple user interest vectors. Experimental results on public and industrial data sets demonstrate the ability of the model to capture different interests of a user and the superior performance of the proposed approach.

Delayed Feedback Modeling for the Entire Space Conversion Rate Prediction

Estimating post-click conversion rate (CVR) accurately is crucial in E-commerce. However, CVR prediction usually suffers from three major challenges in practice: i) data sparsity: compared with impressions, conversion samples are often extremely scarce; ii) sample selection bias: conventional CVR models are trained with clicked impressions while making inference on the entire space of all impressions; iii) delayed feedback: many conversions can only be observed after a relatively long and random delay since clicks happened, resulting in many false negative labels during training. Previous studies mainly focus on one or two issues while ignoring the others. In this paper, we propose a novel neural network framework ESDF to tackle the above three challenges simultaneously. Unlike existing methods, ESDF models the CVR prediction from a perspective of entire space, and combines the advantage of user sequential behavior pattern and the time delay factor. Specifically, ESDF utilizes sequential behavior of user actions on the entire space with all impressions to alleviate the sample selection bias problem. By sharing the embedding parameters between CTR and CVR networks, data sparsity problem is greatly relieved. Different from conventional delayed feedback methods, ESDF does not make any special assumption about the delay distribution. We discretize the delay time by day slot and model the probability based on survival analysis with deep neural network, which is more practical and suitable for industrial situations. Extensive experiments are conducted to evaluate the effectiveness of our method. To the best of our knowledge, ESDF is the first attempt to unitedly solve the above three challenges in CVR prediction area.

Validation Set Evaluation can be Wrong: An Evaluator-Generator Approach for Maximizing Online Performance of Ranking in E-commerce

Learning-to-rank (LTR) has become a key technology in E-commerce applications. Previous LTR approaches followed the supervised learning paradigm so that learned models should match the labeled data point-wisely or pair-wisely. However, we have noticed that global context information, including the total order of items in the displayed webpage, can play an important role in interactions with the customers. Therefore, to approach the best global ordering, the exploration in a large combinatorial space of items is necessary, which requires evaluating orders that may not appear in the labeled data. In this scenario, we first show that the classical data-based metrics can be inconsistent with online performance, or even misleading. We then propose to learn an evaluator and search the best model guided by the evaluator, which forms the evaluator-generator framework for training the group-wise LTR model. The evaluator is learned from the labeled data, and is enhanced by incorporating the order context information. The generator is trained with the supervision of the evaluator by reinforcement learning to generate the best order in the combinatorial space. Our experiments in one of the world's largest retail platforms disclose that the learned evaluator is a much better indicator than classical data-based metrics. Moreover, our LTR model achieves a significant improvement ($\textgreater2\%$) from the current industrial-level pair-wise models in terms of both Conversion Rate (CR) and Gross Merchandise Volume (GMV) in online A/B tests.

Beyond the Ground-Truth: An Evaluator-Generator Framework for Group-wise Learning-to-Rank in E-Commerce

Learning-to-rank (LTR) has become a key technology in E-commerce applications. Previous LTR approaches followed the supervised learning paradigm so that learned models should match the labeled data point-wisely or pair-wisely. However, we have noticed that global context information, including the total order of items in the displayed webpage, can play an important role in interactions with the customers. Therefore, to approach the best global ordering, the exploration in a large combinatorial space of items is necessary, which requires evaluating orders that may not appear in the labeled data. In this scenario, we first show that the classical data-based metrics can be inconsistent with online performance, or even misleading. We then propose to learn an evaluator and search the best model guided by the evaluator, which forms the evaluator-generator framework for training the group-wise LTR model. The evaluator is learned from the labeled data, and is enhanced by incorporating the order context information. The generator is trained with the supervision of the evaluator by reinforcement learning to generate the best order in the combinatorial space. Our experiments in one of the world's largest retail platforms disclose that the learned evaluator is a much better indicator than classical data-based metrics. Moreover, our LTR model achieves a significant improvement ($\textgreater2\%$) from the current industrial-level pair-wise models in terms of both Conversion Rate (CR) and Gross Merchandise Volume (GMV) in online A/B tests.