Language Models in Dialogue: Conversational Maxims for Human-AI Interactions

Modern language models, while sophisticated, exhibit some inherent shortcomings, particularly in conversational settings. We claim that many of the observed shortcomings can be attributed to violation of one or more conversational principles. By drawing upon extensive research from both the social science and AI communities, we propose a set of maxims -- quantity, quality, relevance, manner, benevolence, and transparency -- for describing effective human-AI conversation. We first justify the applicability of the first four maxims (from Grice) in the context of human-AI interactions. We then argue that two new maxims, benevolence (concerning the generation of, and engagement with, harmful content) and transparency (concerning recognition of one's knowledge boundaries, operational constraints, and intents), are necessary for addressing behavior unique to modern human-AI interactions. The proposed maxims offer prescriptive guidance on how to assess conversational quality between humans and LLM-driven conversational agents, informing both their evaluation and improved design.

Multi-Level Explanations for Generative Language Models

Perturbation-based explanation methods such as LIME and SHAP are commonly applied to text classification. This work focuses on their extension to generative language models. To address the challenges of text as output and long text inputs, we propose a general framework called MExGen that can be instantiated with different attribution algorithms. To handle text output, we introduce the notion of scalarizers for mapping text to real numbers and investigate multiple possibilities. To handle long inputs, we take a multi-level approach, proceeding from coarser levels of granularity to finer ones, and focus on algorithms with linear scaling in model queries. We conduct a systematic evaluation, both automated and human, of perturbation-based attribution methods for summarization and context-grounded question answering. The results show that our framework can provide more locally faithful explanations of generated outputs.

Contextual Moral Value Alignment Through Context-Based Aggregation

Developing value-aligned AI agents is a complex undertaking and an ongoing challenge in the field of AI. Specifically within the domain of Large Language Models (LLMs), the capability to consolidate multiple independently trained dialogue agents, each aligned with a distinct moral value, into a unified system that can adapt to and be aligned with multiple moral values is of paramount importance. In this paper, we propose a system that does contextual moral value alignment based on contextual aggregation. Here, aggregation is defined as the process of integrating a subset of LLM responses that are best suited to respond to a user input, taking into account features extracted from the user's input. The proposed system shows better results in term of alignment to human value compared to the state of the art.

Detectors for Safe and Reliable LLMs: Implementations, Uses, and Limitations

Large language models (LLMs) are susceptible to a variety of risks, from non-faithful output to biased and toxic generations. Due to several limiting factors surrounding LLMs (training cost, API access, data availability, etc.), it may not always be feasible to impose direct safety constraints on a deployed model. Therefore, an efficient and reliable alternative is required. To this end, we present our ongoing efforts to create and deploy a library of detectors: compact and easy-to-build classification models that provide labels for various harms. In addition to the detectors themselves, we discuss a wide range of uses for these detector models - from acting as guardrails to enabling effective AI governance. We also deep dive into inherent challenges in their development and discuss future work aimed at making the detectors more reliable and broadening their scope.

Alignment Studio: Aligning Large Language Models to Particular Contextual Regulations

The alignment of large language models is usually done by model providers to add or control behaviors that are common or universally understood across use cases and contexts. In contrast, in this article, we present an approach and architecture that empowers application developers to tune a model to their particular values, social norms, laws and other regulations, and orchestrate between potentially conflicting requirements in context. We lay out three main components of such an Alignment Studio architecture: Framers, Instructors, and Auditors that work in concert to control the behavior of a language model. We illustrate this approach with a running example of aligning a company's internal-facing enterprise chatbot to its business conduct guidelines.

Causal Bandits with General Causal Models and Interventions

This paper considers causal bandits (CBs) for the sequential design of interventions in a causal system. The objective is to optimize a reward function via minimizing a measure of cumulative regret with respect to the best sequence of interventions in hindsight. The paper advances the results on CBs in three directions. First, the structural causal models (SCMs) are assumed to be unknown and drawn arbitrarily from a general class $\mathcal{F}$ of Lipschitz-continuous functions. Existing results are often focused on (generalized) linear SCMs. Second, the interventions are assumed to be generalized soft with any desired level of granularity, resulting in an infinite number of possible interventions. The existing literature, in contrast, generally adopts atomic and hard interventions. Third, we provide general upper and lower bounds on regret. The upper bounds subsume (and improve) known bounds for special cases. The lower bounds are generally hitherto unknown. These bounds are characterized as functions of the (i) graph parameters, (ii) eluder dimension of the space of SCMs, denoted by $\operatorname{dim}(\mathcal{F})$, and (iii) the covering number of the function space, denoted by ${\rm cn}(\mathcal{F})$. Specifically, the cumulative achievable regret over horizon $T$ is $\mathcal{O}(K d^{L-1}\sqrt{T\operatorname{dim}(\mathcal{F}) \log({\rm cn}(\mathcal{F}))})$, where $K$ is related to the Lipschitz constants, $d$ is the graph's maximum in-degree, and $L$ is the length of the longest causal path. The upper bound is further refined for special classes of SCMs (neural network, polynomial, and linear), and their corresponding lower bounds are provided.

Improved Evidential Deep Learning via a Mixture of Dirichlet Distributions

This paper explores a modern predictive uncertainty estimation approach, called evidential deep learning (EDL), in which a single neural network model is trained to learn a meta distribution over the predictive distribution by minimizing a specific objective function. Despite their strong empirical performance, recent studies by Bengs et al. identify a fundamental pitfall of the existing methods: the learned epistemic uncertainty may not vanish even in the infinite-sample limit. We corroborate the observation by providing a unifying view of a class of widely used objectives from the literature. Our analysis reveals that the EDL methods essentially train a meta distribution by minimizing a certain divergence measure between the distribution and a sample-size-independent target distribution, resulting in spurious epistemic uncertainty. Grounded in theoretical principles, we propose learning a consistent target distribution by modeling it with a mixture of Dirichlet distributions and learning via variational inference. Afterward, a final meta distribution model distills the learned uncertainty from the target model. Experimental results across various uncertainty-based downstream tasks demonstrate the superiority of our proposed method, and illustrate the practical implications arising from the consistency and inconsistency of learned epistemic uncertainty.

Effective Human-AI Teams via Learned Natural Language Rules and Onboarding

People are relying on AI agents to assist them with various tasks. The human must know when to rely on the agent, collaborate with the agent, or ignore its suggestions. In this work, we propose to learn rules, grounded in data regions and described in natural language, that illustrate how the human should collaborate with the AI. Our novel region discovery algorithm finds local regions in the data as neighborhoods in an embedding space where prior human behavior should be corrected. Each region is then described using a large language model in an iterative and contrastive procedure. We then teach these rules to the human via an onboarding stage. Through user studies on object detection and question-answering tasks, we show that our method can lead to more accurate human-AI teams. We also evaluate our region discovery and description algorithms separately.

Assessment of Prediction Intervals Using Uncertainty Characteristics Curves

Accurate quantification of model uncertainty has long been recognized as a fundamental requirement for trusted AI. In regression tasks, uncertainty is typically quantified using prediction intervals calibrated to an ad-hoc operating point, making evaluation and comparison across different studies relatively difficult. Our work leverages: (1) the concept of operating characteristics curves and (2) the notion of a gain over a null reference, to derive a novel operating point agnostic assessment methodology for prediction intervals. The paper defines the Uncertainty Characteristics Curve and demonstrates its utility in selected scenarios. We argue that the proposed method addresses the current need for comprehensive assessment of prediction intervals and thus represents a valuable addition to the uncertainty quantification toolbox.

Equivariant Few-Shot Learning from Pretrained Models

Efficient transfer learning algorithms are key to the success of foundation models on diverse downstream tasks even with limited data. Recent works of \cite{basu2022equi} and \cite{kaba2022equivariance} propose group averaging (\textit{equitune}) and optimization-based methods, respectively, over features from group-transformed inputs to obtain equivariant outputs from non-equivariant neural networks. While \cite{kaba2022equivariance} are only concerned with training from scratch, we find that equitune performs poorly on equivariant zero-shot tasks despite good finetuning results. We hypothesize that this is because pretrained models provide better quality features for certain transformations than others and simply averaging them is deleterious. Hence, we propose $\lambda$-\textit{equitune} that averages the features using \textit{importance weights}, $\lambda$s. These weights are learned directly from the data using a small neural network, leading to excellent zero-shot and finetuned results that outperform equitune. Further, we prove that $\lambda$-equitune is equivariant and a universal approximator of equivariant functions. Additionally, we show that the method of \cite{kaba2022equivariance} used with appropriate loss functions, which we call \textit{equizero}, also gives excellent zero-shot and finetuned performance. Both equitune and equizero are special cases of $\lambda$-equitune. To show the simplicity and generality of our method, we validate on a wide range of diverse applications and models such as 1) image classification using CLIP, 2) deep Q-learning, 3) fairness in natural language generation (NLG), 4) compositional generalization in languages, and 5) image classification using pretrained CNNs such as Resnet and Alexnet.