P-GenRM: Personalized Generative Reward Model with Test-time User-based Scaling

Personalized alignment of large language models seeks to adapt responses to individual user preferences, typically via reinforcement learning. A key challenge is obtaining accurate, user-specific reward signals in open-ended scenarios. Existing personalized reward models face two persistent limitations: (1) oversimplifying diverse, scenario-specific preferences into a small, fixed set of evaluation principles, and (2) struggling with generalization to new users with limited feedback. To this end, we propose P-GenRM, the first Personalized Generative Reward Model with test-time user-based scaling. P-GenRM transforms preference signals into structured evaluation chains that derive adaptive personas and scoring rubrics across various scenarios. It further clusters users into User Prototypes and introduces a dual-granularity scaling mechanism: at the individual level, it adaptively scales and aggregates each user's scoring scheme; at the prototype level, it incorporates preferences from similar users. This design mitigates noise in inferred preferences and enhances generalization to unseen users through prototype-based transfer. Empirical results show that P-GenRM achieves state-of-the-art results on widely-used personalized reward model benchmarks, with an average improvement of 2.31%, and demonstrates strong generalization on an out-of-distribution dataset. Notably, Test-time User-based scaling provides an additional 3% boost, demonstrating stronger personalized alignment with test-time scalability.

Reward Modeling from Natural Language Human Feedback

Reinforcement Learning with Verifiable reward (RLVR) on preference data has become the mainstream approach for training Generative Reward Models (GRMs). Typically in pairwise rewarding tasks, GRMs generate reasoning chains ending with critiques and preference labels, and RLVR then relies on the correctness of the preference labels as the training reward. However, in this paper, we demonstrate that such binary classification tasks make GRMs susceptible to guessing correct outcomes without sound critiques. Consequently, these spurious successes introduce substantial noise into the reward signal, thereby impairing the effectiveness of reinforcement learning. To address this issue, we propose Reward Modeling from Natural Language Human Feedback (RM-NLHF), which leverages natural language feedback to obtain process reward signals, thereby mitigating the problem of limited solution space inherent in binary tasks. Specifically, we compute the similarity between GRM-generated and human critiques as the training reward, which provides more accurate reward signals than outcome-only supervision. Additionally, considering that human critiques are difficult to scale up, we introduce Meta Reward Model (MetaRM) which learns to predict process reward from datasets with human critiques and then generalizes to data without human critiques. Experiments on multiple benchmarks demonstrate that our method consistently outperforms state-of-the-art GRMs trained with outcome-only reward, confirming the superiority of integrating natural language over binary human feedback as supervision.