General-Purpose User Embeddings based on Mobile App Usage

In this paper, we report our recent practice at Tencent for user modeling based on mobile app usage. User behaviors on mobile app usage, including retention, installation, and uninstallation, can be a good indicator for both long-term and short-term interests of users. For example, if a user installs Snapseed recently, she might have a growing interest in photographing. Such information is valuable for numerous downstream applications, including advertising, recommendations, etc. Traditionally, user modeling from mobile app usage heavily relies on handcrafted feature engineering, which requires onerous human work for different downstream applications, and could be sub-optimal without domain experts. However, automatic user modeling based on mobile app usage faces unique challenges, including (1) retention, installation, and uninstallation are heterogeneous but need to be modeled collectively, (2) user behaviors are distributed unevenly over time, and (3) many long-tailed apps suffer from serious sparsity. In this paper, we present a tailored AutoEncoder-coupled Transformer Network (AETN), by which we overcome these challenges and achieve the goals of reducing manual efforts and boosting performance. We have deployed the model at Tencent, and both online/offline experiments from multiple domains of downstream applications have demonstrated the effectiveness of the output user embeddings.

Demographics Should Not Be the Reason of Toxicity: Mitigating Discrimination in Text Classifications with Instance Weighting

With the recent proliferation of the use of text classifications, researchers have found that there are certain unintended biases in text classification datasets. For example, texts containing some demographic identity-terms (e.g., "gay", "black") are more likely to be abusive in existing abusive language detection datasets. As a result, models trained with these datasets may consider sentences like "She makes me happy to be gay" as abusive simply because of the word "gay." In this paper, we formalize the unintended biases in text classification datasets as a kind of selection bias from the non-discrimination distribution to the discrimination distribution. Based on this formalization, we further propose a model-agnostic debiasing training framework by recovering the non-discrimination distribution using instance weighting, which does not require any extra resources or annotations apart from a pre-defined set of demographic identity-terms. Experiments demonstrate that our method can effectively alleviate the impacts of the unintended biases without significantly hurting models' generalization ability.

Mitigating Annotation Artifacts in Natural Language Inference Datasets to Improve Cross-dataset Generalization Ability

Natural language inference (NLI) aims at predicting the relationship between a given pair of premise and hypothesis. However, several works have found that there widely exists a bias pattern called annotation artifacts in NLI datasets, making it possible to identify the label only by looking at the hypothesis. This irregularity makes the evaluation results over-estimated and affects models' generalization ability. In this paper, we consider a more trust-worthy setting, i.e., cross-dataset evaluation. We explore the impacts of annotation artifacts in cross-dataset testing. Furthermore, we propose a training framework to mitigate the impacts of the bias pattern. Experimental results demonstrate that our methods can alleviate the negative effect of the artifacts and improve the generalization ability of models.