Question Generation for Supporting Informational Query Intents

Users frequently ask simple factoid questions when encountering question answering (QA) systems, attenuating the impact of myriad recent works designed to support more complex questions. Prompting users with automatically generated suggested questions (SQs) can improve understanding of QA system capabilities and thus facilitate using this technology more effectively. While question generation (QG) is a well-established problem, existing methods are not targeted at producing SQ guidance for human users seeking more in-depth information about a specific concept. In particular, existing QG works are insufficient for this task as the generated questions frequently (1) require access to supporting documents as comprehension context (e.g., How many points did LeBron score?) and (2) focus on short answer spans, often producing peripheral factoid questions unlikely to attract interest. In this work, we aim to generate self-explanatory questions that focus on the main document topics and are answerable with variable length passages as appropriate. We satisfy these requirements by using a BERT-based Pointer-Generator Network (BertPGN) trained on the Natural Questions (NQ) dataset. First, we show that the BertPGN model produces state-of-the-art QG performance for long and short answers for in-domain NQ (BLEU-4 for 20.13 and 28.09, respectively). Secondly, we evaluate this QG model on the out-of-domain NewsQA dataset automatically and with human evaluation, demonstrating that our method produces better SQs for news articles, even those from a different domain than the training data.

Learning to Generalize for Sequential Decision Making

We consider problems of making sequences of decisions to accomplish tasks, interacting via the medium of language. These problems are often tackled with reinforcement learning approaches. We find that these models do not generalize well when applied to novel task domains. However, the large amount of computation necessary to adequately train and explore the search space of sequential decision making, under a reinforcement learning paradigm, precludes the inclusion of large contextualized language models, which might otherwise enable the desired generalization ability. We introduce a teacher-student imitation learning methodology and a means of converting a reinforcement learning model into a natural language understanding model. Together, these methodologies enable the introduction of contextualized language models into the sequential decision making problem space. We show that models can learn faster and generalize more, leveraging both the imitation learning and the reformulation. Our models exceed teacher performance on various held-out decision problems, by up to 7% on in-domain problems and 24% on out-of-domain problems.

Grounding Conversations with Improvised Dialogues

Effective dialogue involves grounding, the process of establishing mutual knowledge that is essential for communication between people. Modern dialogue systems are not explicitly trained to build common ground, and therefore overlook this important aspect of communication. Improvisational theater (improv) intrinsically contains a high proportion of dialogue focused on building common ground, and makes use of the yes-and principle, a strong grounding speech act, to establish coherence and an actionable objective reality. We collect a corpus of more than 26,000 yes-and turns, transcribing them from improv dialogues and extracting them from larger, but more sparsely populated movie script dialogue corpora, via a bootstrapped classifier. We fine-tune chit-chat dialogue systems with our corpus to encourage more grounded, relevant conversation and confirm these findings with human evaluations.

Experience Grounds Language

Successful linguistic communication relies on a shared experience of the world, and it is this shared experience that makes utterances meaningful. Despite the incredible effectiveness of language processing models trained on text alone, today's best systems still make mistakes that arise from a failure to relate language to the physical world it describes and to the social interactions it facilitates. Natural Language Processing is a diverse field, and progress throughout its development has come from new representational theories, modeling techniques, data collection paradigms, and tasks. We posit that the present success of representation learning approaches trained on large text corpora can be deeply enriched from the parallel tradition of research on the contextual and social nature of language. In this article, we consider work on the contextual foundations of language: grounding, embodiment, and social interaction. We describe a brief history and possible progression of how contextual information can factor into our representations, with an eye towards how this integration can move the field forward and where it is currently being pioneered. We believe this framing will serve as a roadmap for truly contextual language understanding.

Zero-Shot Learning of Text Adventure Games with Sentence-Level Semantics

Reinforcement learning algorithms such as Q-learning have shown great promise in training models to learn the optimal action to take for a given system state; a goal in applications with an exploratory or adversarial nature such as task-oriented dialogues or games. However, models that do not have direct access to their state are harder to train; when the only state access is via the medium of language, this can be particularly pronounced. We introduce a new model amenable to deep Q-learning that incorporates a Siamese neural network architecture and a novel refactoring of the Q-value function in order to better represent system state given its approximation over a language channel. We evaluate the model in the context of zero-shot text-based adventure game learning. Extrinsically, our model reaches the baseline's convergence performance point needing only 15% of its iterations, reaches a convergence performance point 15% higher than the baseline's, and is able to play unseen, unrelated games with no fine-tuning. We probe our new model's representation space to determine that intrinsically, this is due to the appropriate clustering of different linguistic mediation into the same state.

BERT in Negotiations: Early Prediction of Buyer-Seller Negotiation Outcomes

The task of building automatic agents that can negotiate with humans in free-form natural language has gained recent interest in the literature. Although there have been initial attempts, combining linguistic understanding with strategy effectively still remains a challenge. Towards this end, we aim to understand the role of natural language in negotiations from a data-driven perspective by attempting to predict a negotiation's outcome, well before the negotiation is complete. Building on the recent advancements in pre-trained language encoders, our model is able to predict correctly within 10% for more than 70% of the cases, by looking at just 60% of the negotiation. These results suggest that rather than just being a way to realize a negotiation, natural language should be incorporated in the negotiation planning as well. Such a framework can be directly used to get feedback for training an automatically negotiating agent.

Neural Machine Translation with Imbalanced Classes

We cast neural machine translation (NMT) as a classification task in an autoregressive setting and analyze the limitations of both classification and autoregression components. Classifiers are known to perform better with balanced class distributions during training. Since the Zipfian nature of languages causes imbalanced classes, we explore the effect of class imbalance on NMT. We analyze the effect of vocabulary sizes on NMT performance and reveal an explanation for 'why' certain vocabulary sizes are better than others.

A Universal Parent Model for Low-Resource Neural Machine Translation Transfer

Transfer learning from a high-resource language pair `parent' has been proven to be an effective way to improve neural machine translation quality for low-resource language pairs `children.' However, previous approaches build a custom parent model or at least update an existing parent model's vocabulary for each child language pair they wish to train, in an effort to align parent and child vocabularies. This is not a practical solution. It is wasteful to devote the majority of training time for new language pairs to optimizing parameters on an unrelated data set. Further, this overhead reduces the utility of neural machine translation for deployment in humanitarian assistance scenarios, where extra time to deploy a new language pair can mean the difference between life and death. In this work, we present a `universal' pre-trained neural parent model with constant vocabulary that can be used as a starting point for training practically any new low-resource language to a fixed target language. We demonstrate that our approach, which leverages orthography unification and a broad-coverage approach to subword identification, generalizes well to several languages from a variety of families, and that translation systems built with our approach can be built more quickly than competing methods and with better quality as well.