While entity-oriented neural IR models have advanced significantly, they often overlook a key nuance: the varying degrees of influence individual entities within a document have on its overall relevance. Addressing this gap, we present DREQ, an entity-oriented dense document re-ranking model. Uniquely, we emphasize the query-relevant entities within a document's representation while simultaneously attenuating the less relevant ones, thus obtaining a query-specific entity-centric document representation. We then combine this entity-centric document representation with the text-centric representation of the document to obtain a "hybrid" representation of the document. We learn a relevance score for the document using this hybrid representation. Using four large-scale benchmarks, we show that DREQ outperforms state-of-the-art neural and non-neural re-ranking methods, highlighting the effectiveness of our entity-oriented representation approach.
Conversational information seeking (CIS) is concerned with a sequence of interactions between one or more users and an information system. Interactions in CIS are primarily based on natural language dialogue, while they may include other types of interactions, such as click, touch, and body gestures. This monograph provides a thorough overview of CIS definitions, applications, interactions, interfaces, design, implementation, and evaluation. This monograph views CIS applications as including conversational search, conversational question answering, and conversational recommendation. Our aim is to provide an overview of past research related to CIS, introduce the current state-of-the-art in CIS, highlight the challenges still being faced in the community. and suggest future directions.
This document presents a detailed description of the challenge on clarifying questions for dialogue systems (ClariQ). The challenge is organized as part of the Conversational AI challenge series (ConvAI3) at Search Oriented Conversational AI (SCAI) EMNLP workshop in 2020. The main aim of the conversational systems is to return an appropriate answer in response to the user requests. However, some user requests might be ambiguous. In IR settings such a situation is handled mainly thought the diversification of the search result page. It is however much more challenging in dialogue settings with limited bandwidth. Therefore, in this challenge, we provide a common evaluation framework to evaluate mixed-initiative conversations. Participants are asked to rank clarifying questions in an information-seeking conversations. The challenge is organized in two stages where in Stage 1 we evaluate the submissions in an offline setting and single-turn conversations. Top participants of Stage 1 get the chance to have their model tested by human annotators.