Optimization Methods for Personalizing Large Language Models through Retrieval Augmentation

This paper studies retrieval-augmented approaches for personalizing large language models (LLMs), which potentially have a substantial impact on various applications and domains. We propose the first attempt to optimize the retrieval models that deliver a limited number of personal documents to large language models for the purpose of personalized generation. We develop two optimization algorithms that solicit feedback from the downstream personalized generation tasks for retrieval optimization--one based on reinforcement learning whose reward function is defined using any arbitrary metric for personalized generation and another based on knowledge distillation from the downstream LLM to the retrieval model. This paper also introduces a pre- and post-generation retriever selection model that decides what retriever to choose for each LLM input. Extensive experiments on diverse tasks from the language model personalization (LaMP) benchmark reveal statistically significant improvements in six out of seven datasets.

Online and Offline Evaluation in Search Clarification

The effectiveness of clarification question models in engaging users within search systems is currently constrained, casting doubt on their overall usefulness. To improve the performance of these models, it is crucial to employ assessment approaches that encompass both real-time feedback from users (online evaluation) and the characteristics of clarification questions evaluated through human assessment (offline evaluation). However, the relationship between online and offline evaluations has been debated in information retrieval. This study aims to investigate how this discordance holds in search clarification. We use user engagement as ground truth and employ several offline labels to investigate to what extent the offline ranked lists of clarification resemble the ideal ranked lists based on online user engagement.

ICXML: An In-Context Learning Framework for Zero-Shot Extreme Multi-Label Classification

This paper focuses on the task of Extreme Multi-Label Classification (XMC) whose goal is to predict multiple labels for each instance from an extremely large label space. While existing research has primarily focused on fully supervised XMC, real-world scenarios often lack complete supervision signals, highlighting the importance of zero-shot settings. Given the large label space, utilizing in-context learning approaches is not trivial. We address this issue by introducing In-Context Extreme Multilabel Learning (ICXML), a two-stage framework that cuts down the search space by generating a set of candidate labels through incontext learning and then reranks them. Extensive experiments suggest that ICXML advances the state of the art on two diverse public benchmarks.

Scalable and Effective Generative Information Retrieval

Recent research has shown that transformer networks can be used as differentiable search indexes by representing each document as a sequences of document ID tokens. These generative retrieval models cast the retrieval problem to a document ID generation problem for each given query. Despite their elegant design, existing generative retrieval models only perform well on artificially-constructed and small-scale collections. This has led to serious skepticism in the research community on their real-world impact. This paper represents an important milestone in generative retrieval research by showing, for the first time, that generative retrieval models can be trained to perform effectively on large-scale standard retrieval benchmarks. For doing so, we propose RIPOR- an optimization framework for generative retrieval that can be adopted by any encoder-decoder architecture. RIPOR is designed based on two often-overlooked fundamental design considerations in generative retrieval. First, given the sequential decoding nature of document ID generation, assigning accurate relevance scores to documents based on the whole document ID sequence is not sufficient. To address this issue, RIPOR introduces a novel prefix-oriented ranking optimization algorithm. Second, initial document IDs should be constructed based on relevance associations between queries and documents, instead of the syntactic and semantic information in the documents. RIPOR addresses this issue using a relevance-based document ID construction approach that quantizes relevance-based representations learned for documents. Evaluation on MSMARCO and TREC Deep Learning Track reveals that RIPOR surpasses state-of-the-art generative retrieval models by a large margin (e.g., 30.5% MRR improvements on MS MARCO Dev Set), and perform better on par with popular dense retrieval models.

Pre-Training Multi-Modal Dense Retrievers for Outside-Knowledge Visual Question Answering

This paper studies a category of visual question answering tasks, in which accessing external knowledge is necessary for answering the questions. This category is called outside-knowledge visual question answering (OK-VQA). A major step in developing OK-VQA systems is to retrieve relevant documents for the given multi-modal query. Current state-of-the-art asymmetric dense retrieval model for this task uses an architecture with a multi-modal query encoder and a uni-modal document encoder. Such an architecture requires a large amount of training data for effective performance. We propose an automatic data generation pipeline for pre-training passage retrieval models for OK-VQA tasks. The proposed approach leads to 26.9% Precision@5 improvements compared to the current state-of-the-art asymmetric architecture. Additionally, the proposed pre-training approach exhibits a good ability in zero-shot retrieval scenarios.

Large Language Model Augmented Narrative Driven Recommendations

Narrative-driven recommendation (NDR) presents an information access problem where users solicit recommendations with verbose descriptions of their preferences and context, for example, travelers soliciting recommendations for points of interest while describing their likes/dislikes and travel circumstances. These requests are increasingly important with the rise of natural language-based conversational interfaces for search and recommendation systems. However, NDR lacks abundant training data for models, and current platforms commonly do not support these requests. Fortunately, classical user-item interaction datasets contain rich textual data, e.g., reviews, which often describe user preferences and context - this may be used to bootstrap training for NDR models. In this work, we explore using large language models (LLMs) for data augmentation to train NDR models. We use LLMs for authoring synthetic narrative queries from user-item interactions with few-shot prompting and train retrieval models for NDR on synthetic queries and user-item interaction data. Our experiments demonstrate that this is an effective strategy for training small-parameter retrieval models that outperform other retrieval and LLM baselines for narrative-driven recommendation.

Soft Prompt Decoding for Multilingual Dense Retrieval

In this work, we explore a Multilingual Information Retrieval (MLIR) task, where the collection includes documents in multiple languages. We demonstrate that applying state-of-the-art approaches developed for cross-lingual information retrieval to MLIR tasks leads to sub-optimal performance. This is due to the heterogeneous and imbalanced nature of multilingual collections -- some languages are better represented in the collection and some benefit from large-scale training data. To address this issue, we present KD-SPD, a novel soft prompt decoding approach for MLIR that implicitly "translates" the representation of documents in different languages into the same embedding space. To address the challenges of data scarcity and imbalance, we introduce a knowledge distillation strategy. The teacher model is trained on rich English retrieval data, and by leveraging bi-text data, our distillation framework transfers its retrieval knowledge to the multilingual document encoder. Therefore, our approach does not require any multilingual retrieval training data. Extensive experiments on three MLIR datasets with a total of 15 languages demonstrate that KD-SPD significantly outperforms competitive baselines in all cases. We conduct extensive analyses to show that our method has less language bias and better zero-shot transfer ability towards new languages.

Multivariate Representation Learning for Information Retrieval

Dense retrieval models use bi-encoder network architectures for learning query and document representations. These representations are often in the form of a vector representation and their similarities are often computed using the dot product function. In this paper, we propose a new representation learning framework for dense retrieval. Instead of learning a vector for each query and document, our framework learns a multivariate distribution and uses negative multivariate KL divergence to compute the similarity between distributions. For simplicity and efficiency reasons, we assume that the distributions are multivariate normals and then train large language models to produce mean and variance vectors for these distributions. We provide a theoretical foundation for the proposed framework and show that it can be seamlessly integrated into the existing approximate nearest neighbor algorithms to perform retrieval efficiently. We conduct an extensive suite of experiments on a wide range of datasets, and demonstrate significant improvements compared to competitive dense retrieval models.

A Personalized Dense Retrieval Framework for Unified Information Access

Developing a universal model that can efficiently and effectively respond to a wide range of information access requests -- from retrieval to recommendation to question answering -- has been a long-lasting goal in the information retrieval community. This paper argues that the flexibility, efficiency, and effectiveness brought by the recent development in dense retrieval and approximate nearest neighbor search have smoothed the path towards achieving this goal. We develop a generic and extensible dense retrieval framework, called \framework, that can handle a wide range of (personalized) information access requests, such as keyword search, query by example, and complementary item recommendation. Our proposed approach extends the capabilities of dense retrieval models for ad-hoc retrieval tasks by incorporating user-specific preferences through the development of a personalized attentive network. This allows for a more tailored and accurate personalized information access experience. Our experiments on real-world e-commerce data suggest the feasibility of developing universal information access models by demonstrating significant improvements even compared to competitive baselines specifically developed for each of these individual information access tasks. This work opens up a number of fundamental research directions for future exploration.

A Symmetric Dual Encoding Dense Retrieval Framework for Knowledge-Intensive Visual Question Answering

Knowledge-Intensive Visual Question Answering (KI-VQA) refers to answering a question about an image whose answer does not lie in the image. This paper presents a new pipeline for KI-VQA tasks, consisting of a retriever and a reader. First, we introduce DEDR, a symmetric dual encoding dense retrieval framework in which documents and queries are encoded into a shared embedding space using uni-modal (textual) and multi-modal encoders. We introduce an iterative knowledge distillation approach that bridges the gap between the representation spaces in these two encoders. Extensive evaluation on two well-established KI-VQA datasets, i.e., OK-VQA and FVQA, suggests that DEDR outperforms state-of-the-art baselines by 11.6% and 30.9% on OK-VQA and FVQA, respectively. Utilizing the passages retrieved by DEDR, we further introduce MM-FiD, an encoder-decoder multi-modal fusion-in-decoder model, for generating a textual answer for KI-VQA tasks. MM-FiD encodes the question, the image, and each retrieved passage separately and uses all passages jointly in its decoder. Compared to competitive baselines in the literature, this approach leads to 5.5% and 8.5% improvements in terms of question answering accuracy on OK-VQA and FVQA, respectively.