Abstract:Large Language Models (LLMs) have significantly enhanced the capabilities of information access systems, especially with retrieval-augmented generation (RAG). Nevertheless, the evaluation of RAG systems remains a barrier to continued progress, a challenge we tackle in this work by proposing an automatic evaluation framework that is validated against human annotations. We believe that the nugget evaluation methodology provides a solid foundation for evaluating RAG systems. This approach, originally developed for the TREC Question Answering (QA) Track in 2003, evaluates systems based on atomic facts that should be present in good answers. Our efforts focus on "refactoring" this methodology, where we describe the AutoNuggetizer framework that specifically applies LLMs to both automatically create nuggets and automatically assign nuggets to system answers. In the context of the TREC 2024 RAG Track, we calibrate a fully automatic approach against strategies where nuggets are created manually or semi-manually by human assessors and then assigned manually to system answers. Based on results from a community-wide evaluation, we observe strong agreement at the run level between scores derived from fully automatic nugget evaluation and human-based variants. The agreement is stronger when individual framework components such as nugget assignment are automated independently. This suggests that our evaluation framework provides tradeoffs between effort and quality that can be used to guide the development of future RAG systems. However, further research is necessary to refine our approach, particularly in establishing robust per-topic agreement to diagnose system failures effectively.
Abstract:Retrieval-augmented generation (RAG) enables large language models (LLMs) to generate answers with citations from source documents containing "ground truth", thereby reducing system hallucinations. A crucial factor in RAG evaluation is "support", whether the information in the cited documents supports the answer. To this end, we conducted a large-scale comparative study of 45 participant submissions on 36 topics to the TREC 2024 RAG Track, comparing an automatic LLM judge (GPT-4o) against human judges for support assessment. We considered two conditions: (1) fully manual assessments from scratch and (2) manual assessments with post-editing of LLM predictions. Our results indicate that for 56% of the manual from-scratch assessments, human and GPT-4o predictions match perfectly (on a three-level scale), increasing to 72% in the manual with post-editing condition. Furthermore, by carefully analyzing the disagreements in an unbiased study, we found that an independent human judge correlates better with GPT-4o than a human judge, suggesting that LLM judges can be a reliable alternative for support assessment. To conclude, we provide a qualitative analysis of human and GPT-4o errors to help guide future iterations of support assessment.
Abstract:Using Large Language Models (LLMs) for relevance assessments offers promising opportunities to improve Information Retrieval (IR), Natural Language Processing (NLP), and related fields. Indeed, LLMs hold the promise of allowing IR experimenters to build evaluation collections with a fraction of the manual human labor currently required. This could help with fresh topics on which there is still limited knowledge and could mitigate the challenges of evaluating ranking systems in low-resource scenarios, where it is challenging to find human annotators. Given the fast-paced recent developments in the domain, many questions concerning LLMs as assessors are yet to be answered. Among the aspects that require further investigation, we can list the impact of various components in a relevance judgment generation pipeline, such as the prompt used or the LLM chosen. This paper benchmarks and reports on the results of a large-scale automatic relevance judgment evaluation, the LLMJudge challenge at SIGIR 2024, where different relevance assessment approaches were proposed. In detail, we release and benchmark 42 LLM-generated labels of the TREC 2023 Deep Learning track relevance judgments produced by eight international teams who participated in the challenge. Given their diverse nature, these automatically generated relevance judgments can help the community not only investigate systematic biases caused by LLMs but also explore the effectiveness of ensemble models, analyze the trade-offs between different models and human assessors, and advance methodologies for improving automated evaluation techniques. The released resource is available at the following link: https://llm4eval.github.io/LLMJudge-benchmark/
Abstract:The effective training and evaluation of retrieval systems require a substantial amount of relevance judgments, which are traditionally collected from human assessors -- a process that is both costly and time-consuming. Large Language Models (LLMs) have shown promise in generating relevance labels for search tasks, offering a potential alternative to manual assessments. Current approaches often rely on a single LLM, such as GPT-4, which, despite being effective, are expensive and prone to intra-model biases that can favour systems leveraging similar models. In this work, we introduce JudgeBlender, a framework that employs smaller, open-source models to provide relevance judgments by combining evaluations across multiple LLMs (LLMBlender) or multiple prompts (PromptBlender). By leveraging the LLMJudge benchmark [18], we compare JudgeBlender with state-of-the-art methods and the top performers in the LLMJudge challenge. Our results show that JudgeBlender achieves competitive performance, demonstrating that very large models are often unnecessary for reliable relevance assessments.
Abstract:This report provides an initial look at partial results from the TREC 2024 Retrieval-Augmented Generation (RAG) Track. We have identified RAG evaluation as a barrier to continued progress in information access (and more broadly, natural language processing and artificial intelligence), and it is our hope that we can contribute to tackling the many challenges in this space. The central hypothesis we explore in this work is that the nugget evaluation methodology, originally developed for the TREC Question Answering Track in 2003, provides a solid foundation for evaluating RAG systems. As such, our efforts have focused on "refactoring" this methodology, specifically applying large language models to both automatically create nuggets and to automatically assign nuggets to system answers. We call this the AutoNuggetizer framework. Within the TREC setup, we are able to calibrate our fully automatic process against a manual process whereby nuggets are created by human assessors semi-manually and then assigned manually to system answers. Based on initial results across 21 topics from 45 runs, we observe a strong correlation between scores derived from a fully automatic nugget evaluation and a (mostly) manual nugget evaluation by human assessors. This suggests that our fully automatic evaluation process can be used to guide future iterations of RAG systems.
Abstract:The application of large language models to provide relevance assessments presents exciting opportunities to advance information retrieval, natural language processing, and beyond, but to date many unknowns remain. This paper reports on the results of a large-scale evaluation (the TREC 2024 RAG Track) where four different relevance assessment approaches were deployed in situ: the "standard" fully manual process that NIST has implemented for decades and three different alternatives that take advantage of LLMs to different extents using the open-source UMBRELA tool. This setup allows us to correlate system rankings induced by the different approaches to characterize tradeoffs between cost and quality. We find that in terms of nDCG@20, nDCG@100, and Recall@100, system rankings induced by automatically generated relevance assessments from UMBRELA correlate highly with those induced by fully manual assessments across a diverse set of 77 runs from 19 teams. Our results suggest that automatically generated UMBRELA judgments can replace fully manual judgments to accurately capture run-level effectiveness. Surprisingly, we find that LLM assistance does not appear to increase correlation with fully manual assessments, suggesting that costs associated with human-in-the-loop processes do not bring obvious tangible benefits. Overall, human assessors appear to be stricter than UMBRELA in applying relevance criteria. Our work validates the use of LLMs in academic TREC-style evaluations and provides the foundation for future studies.
Abstract:Large-scale test collections play a crucial role in Information Retrieval (IR) research. However, according to the Cranfield paradigm and the research into publicly available datasets, the existing information retrieval research studies are commonly developed on small-scale datasets that rely on human assessors for relevance judgments - a time-intensive and expensive process. Recent studies have shown the strong capability of Large Language Models (LLMs) in producing reliable relevance judgments with human accuracy but at a greatly reduced cost. In this paper, to address the missing large-scale ad-hoc document retrieval dataset, we extend the TREC Deep Learning Track (DL) test collection via additional language model synthetic labels to enable researchers to test and evaluate their search systems at a large scale. Specifically, such a test collection includes more than 1,900 test queries from the previous years of tracks. We compare system evaluation with past human labels from past years and find that our synthetically created large-scale test collection can lead to highly correlated system rankings.
Abstract:The first edition of the workshop on Large Language Model for Evaluation in Information Retrieval (LLM4Eval 2024) took place in July 2024, co-located with the ACM SIGIR Conference 2024 in the USA (SIGIR 2024). The aim was to bring information retrieval researchers together around the topic of LLMs for evaluation in information retrieval that gathered attention with the advancement of large language models and generative AI. Given the novelty of the topic, the workshop was focused around multi-sided discussions, namely panels and poster sessions of the accepted proceedings papers.
Abstract:The LLMJudge challenge is organized as part of the LLM4Eval workshop at SIGIR 2024. Test collections are essential for evaluating information retrieval (IR) systems. The evaluation and tuning of a search system is largely based on relevance labels, which indicate whether a document is useful for a specific search and user. However, collecting relevance judgments on a large scale is costly and resource-intensive. Consequently, typical experiments rely on third-party labelers who may not always produce accurate annotations. The LLMJudge challenge aims to explore an alternative approach by using LLMs to generate relevance judgments. Recent studies have shown that LLMs can generate reliable relevance judgments for search systems. However, it remains unclear which LLMs can match the accuracy of human labelers, which prompts are most effective, how fine-tuned open-source LLMs compare to closed-source LLMs like GPT-4, whether there are biases in synthetically generated data, and if data leakage affects the quality of generated labels. This challenge will investigate these questions, and the collected data will be released as a package to support automatic relevance judgment research in information retrieval and search.
Abstract:Did you try out the new Bing Search? Or maybe you fiddled around with Google AI~Overviews? These might sound familiar because the modern-day search stack has recently evolved to include retrieval-augmented generation (RAG) systems. They allow searching and incorporating real-time data into large language models (LLMs) to provide a well-informed, attributed, concise summary in contrast to the traditional search paradigm that relies on displaying a ranked list of documents. Therefore, given these recent advancements, it is crucial to have an arena to build, test, visualize, and systematically evaluate RAG-based search systems. With this in mind, we propose the TREC 2024 RAG Track to foster innovation in evaluating RAG systems. In our work, we lay out the steps we've made towards making this track a reality -- we describe the details of our reusable framework, Ragnar\"ok, explain the curation of the new MS MARCO V2.1 collection choice, release the development topics for the track, and standardize the I/O definitions which assist the end user. Next, using Ragnar\"ok, we identify and provide key industrial baselines such as OpenAI's GPT-4o or Cohere's Command R+. Further, we introduce a web-based user interface for an interactive arena allowing benchmarking pairwise RAG systems by crowdsourcing. We open-source our Ragnar\"ok framework and baselines to achieve a unified standard for future RAG systems.