Large Language Models (LLMs) have shown impressive capabilities but still suffer from the issue of hallucinations. A significant type of this issue is the false premise hallucination, which we define as the phenomenon when LLMs generate hallucinated text when confronted with false premise questions. In this paper, we perform a comprehensive analysis of the false premise hallucination and elucidate its internal working mechanism: a small subset of attention heads (which we designate as false premise heads) disturb the knowledge extraction process, leading to the occurrence of false premise hallucination. Based on our analysis, we propose \textbf{FAITH} (\textbf{F}alse premise \textbf{A}ttention head constra\textbf{I}ining for mi\textbf{T}igating \textbf{H}allucinations), a novel and effective method to mitigate false premise hallucinations. It constrains the false premise attention heads during the model inference process. Impressively, extensive experiments demonstrate that constraining only approximately $1\%$ of the attention heads in the model yields a notable increase of nearly $20\%$ of model performance.
Recently, retrieval augmentation and tool augmentation have demonstrated a remarkable capability to expand the internal memory boundaries of language models (LMs) by providing external context. However, internal memory and external context inevitably clash, leading to knowledge conflicts within LMs. In this paper, we aim to interpret the mechanism of knowledge conflicts through the lens of information flow, and then mitigate conflicts by precise interventions at the pivotal point. We find there are some attention heads with opposite effects in the later layers, where memory heads can recall knowledge from internal memory, and context heads can retrieve knowledge from external context. Moreover, we reveal that the pivotal point at which knowledge conflicts emerge in LMs is the integration of inconsistent information flows by memory heads and context heads. Inspired by the insights, we propose a novel method called Pruning Head via PatH PatcHing (PH3), which can efficiently mitigate knowledge conflicts by pruning conflicting attention heads without updating model parameters. PH3 can flexibly control eight LMs to use internal memory ($\uparrow$ 44.0%) or external context ($\uparrow$ 38.5%). Moreover, PH3 can also improve the performance of LMs on open-domain QA tasks. We also conduct extensive experiments to demonstrate the cross-model, cross-relation, and cross-format generalization of our method.