Abstract:Despite the growing use of large language models (LLMs) for writing tasks, users may hesitate to rely on LLMs when personal style is important. Post-editing LLM-generated drafts or translations is a common collaborative writing strategy, but it remains unclear whether users can effectively reshape LLM-generated text to reflect their personal style. We conduct a pre-registered online study ($n=81$) in which participants post-edit LLM-generated drafts for writing tasks where personal style matters to them. Using embedding-based style similarity metrics, we find that post-editing increases stylistic similarity to participants' unassisted writing and reduces similarity to fully LLM-generated output. However, post-edited text still remains stylistically closer in style to LLM text than to participants' unassisted control text, and it exhibits reduced stylistic diversity compared to unassisted human text. We find a gap between perceived stylistic authenticity and model-measured stylistic similarity, with post-edited text often perceived as representative of participants' personal style despite remaining detectable LLM stylistic traces.
Abstract:Neologisms and emerging slang are central to daily conversation, yet challenging for non-native speakers (NNS) to interpret and use appropriately in cross-cultural communication with native speakers (NS). NNS increasingly make use of Artificial Intelligence (AI) tools to learn these words. We study the utility of such tools in mediating an informal communication scenario through a human-subjects study (N=234): NNS participants learn English neologisms with AI support, write messages using the learned word to an NS friend, and judge contextual appropriateness of the neologism in two provided writing samples. Using both NS evaluator-rated communicative competence of NNS-produced writing and NNS' contextual appropriateness judgments, we compare three AI-based support conditions: AI Definition, AI Rewrite into simpler English, AI Explanation of meaning and usage, and Non-AI Dictionary for comparison. We show that AI Explanation yields the largest gains over no support in NS-rated competence, while contextual appropriateness judgments show indifference across support. NNS participants' self-reported perceptions tend to overestimate NS ratings, revealing a mismatch between perceived and actual competence. We further observe a significant gap between NNS- and NS-produced writing, highlighting the limitations of current AI tools and informing design for future tools.
Abstract:Language models are known to exhibit various forms of cultural bias in decision-making tasks, yet much less is known about their degree of cultural familiarity in open-ended text generation tasks. In this paper, we introduce the task of culturally-adapted art description generation, where models describe artworks for audiences from different cultural groups who vary in their familiarity with the cultural symbols and narratives embedded in the artwork. To evaluate cultural competence in this pragmatic generation task, we propose a framework based on culturally grounded question answering. We find that base models are only marginally adequate for this task, but, through a pragmatic speaker model, we can improve simulated listener comprehension by up to 8.2%. A human study further confirms that the model with higher pragmatic competence is rated as more helpful for comprehension by 8.0%.
Abstract:Prompting and steering techniques are well established in general-purpose generative AI, yet assistive visual question answering (VQA) tools for blind users still follow rigid interaction patterns with limited opportunities for customization. User control can be helpful when system responses are misaligned with their goals and contexts, a gap that becomes especially consequential for blind users that may rely on these systems for access. We invite 11 blind users to customize their interactions with a real-world conversational VQA system. Drawing on 418 interactions, reflections, and post-study interviews, we analyze prompting-based techniques participants adopted, including those introduced in the study and those developed independently in real-world settings. VQA interactions were often lengthy: participants averaged 3 turns, sometimes up to 21, with input text typically tenfold shorter than the responses they heard. Built on state-of-the-art LLMs, the system lacked verbosity controls, was limited in estimating distance in space and time, relied on inaccessible image framing, and offered little to no camera guidance. We discuss how customization techniques such as prompt engineering can help participants work around these limitations. Alongside a new publicly available dataset, we offer insights for interaction design at both query and system levels.
Abstract:Model steering, which involves intervening on hidden representations at inference time, has emerged as a lightweight alternative to finetuning for precisely controlling large language models. While steering efficacy has been widely studied, evaluations of whether interventions alter only the intended property remain limited, especially with respect to unintended changes in behaviors related to the target property. We call this notion specificity. We propose a framework that distinguishes three dimensions of specificity: general (preserving fluency and unrelated abilities), control (preserving related control properties), and robustness (preserving control properties under distribution shifts). We study two safety-critical use cases: steering models to reduce overrefusal and faithfulness hallucinations, and show that while steering achieves high efficacy and largely maintains general and control specificity, it consistently fails to preserve robustness specificity. In the case of overrefusal steering, for example, all steering methods reduce overrefusal without harming general abilities and refusal on harmful queries; however, they substantially increase vulnerability to jailbreaks. Our work provides the first systematic evaluation of specificity in model steering, showing that standard efficacy and specificity checks are insufficient, because without robustness evaluation, steering methods may appear reliable even when they compromise model safety.