Say It My Way: Exploring Control in Conversational Visual Question Answering with Blind Users

Prompting and steering techniques are well established in general-purpose generative AI, yet assistive visual question answering (VQA) tools for blind users still follow rigid interaction patterns with limited opportunities for customization. User control can be helpful when system responses are misaligned with their goals and contexts, a gap that becomes especially consequential for blind users that may rely on these systems for access. We invite 11 blind users to customize their interactions with a real-world conversational VQA system. Drawing on 418 interactions, reflections, and post-study interviews, we analyze prompting-based techniques participants adopted, including those introduced in the study and those developed independently in real-world settings. VQA interactions were often lengthy: participants averaged 3 turns, sometimes up to 21, with input text typically tenfold shorter than the responses they heard. Built on state-of-the-art LLMs, the system lacked verbosity controls, was limited in estimating distance in space and time, relied on inaccessible image framing, and offered little to no camera guidance. We discuss how customization techniques such as prompt engineering can help participants work around these limitations. Alongside a new publicly available dataset, we offer insights for interaction design at both query and system levels.

AccessShare: Co-designing Data Access and Sharing with Blind People

Blind people are often called to contribute image data to datasets for AI innovation with the hope for future accessibility and inclusion. Yet, the visual inspection of the contributed images is inaccessible. To this day, we lack mechanisms for data inspection and control that are accessible to the blind community. To address this gap, we engage 10 blind participants in a scenario where they wear smartglasses and collect image data using an AI-infused application in their homes. We also engineer a design probe, a novel data access interface called AccessShare, and conduct a co-design study to discuss participants' needs, preferences, and ideas on consent, data inspection, and control. Our findings reveal the impact of interactive informed consent and the complementary role of data inspection systems such as AccessShare in facilitating communication between data stewards and blind data contributors. We discuss how key insights can guide future informed consent and data control to promote inclusive and responsible data practices in AI.