Natural Language Processing of Aviation Occurrence Reports for Safety Management

Occurrence reporting is a commonly used method in safety management systems to obtain insight in the prevalence of hazards and accident scenarios. In support of safety data analysis, reports are often categorized according to a taxonomy. However, the processing of the reports can require significant effort from safety analysts and a common problem is interrater variability in labeling processes. Also, in some cases, reports are not processed according to a taxonomy, or the taxonomy does not fully cover the contents of the documents. This paper explores various Natural Language Processing (NLP) methods to support the analysis of aviation safety occurrence reports. In particular, the problems studied are the automatic labeling of reports using a classification model, extracting the latent topics in a collection of texts using a topic model and the automatic generation of probable cause texts. Experimental results showed that (i) under the right conditions the labeling of occurrence reports can be effectively automated with a transformer-based classifier, (ii) topic modeling can be useful for finding the topics present in a collection of reports, and (iii) using a summarization model can be a promising direction for generating probable cause texts.

Focusing on Context is NICE: Improving Overshadowed Entity Disambiguation

Entity disambiguation (ED) is the task of mapping an ambiguous entity mention to the corresponding entry in a structured knowledge base. Previous research showed that entity overshadowing is a significant challenge for existing ED models: when presented with an ambiguous entity mention, the models are much more likely to rank a more frequent yet less contextually relevant entity at the top. Here, we present NICE, an iterative approach that uses entity type information to leverage context and avoid over-relying on the frequency-based prior. Our experiments show that NICE achieves the best performance results on the overshadowed entities while still performing competitively on the frequent entities.

On the Impact of Speech Recognition Errors in Passage Retrieval for Spoken Question Answering

Interacting with a speech interface to query a Question Answering (QA) system is becoming increasingly popular. Typically, QA systems rely on passage retrieval to select candidate contexts and reading comprehension to extract the final answer. While there has been some attention to improving the reading comprehension part of QA systems against errors that automatic speech recognition (ASR) models introduce, the passage retrieval part remains unexplored. However, such errors can affect the performance of passage retrieval, leading to inferior end-to-end performance. To address this gap, we augment two existing large-scale passage ranking and open domain QA datasets with synthetic ASR noise and study the robustness of lexical and dense retrievers against questions with ASR noise. Furthermore, we study the generalizability of data augmentation techniques across different domains; with each domain being a different language dialect or accent. Finally, we create a new dataset with questions voiced by human users and use their transcriptions to show that the retrieval performance can further degrade when dealing with natural ASR noise instead of synthetic ASR noise.

Analysing the Robustness of Dual Encoders for Dense Retrieval Against Misspellings

Dense retrieval is becoming one of the standard approaches for document and passage ranking. The dual-encoder architecture is widely adopted for scoring question-passage pairs due to its efficiency and high performance. Typically, dense retrieval models are evaluated on clean and curated datasets. However, when deployed in real-life applications, these models encounter noisy user-generated text. That said, the performance of state-of-the-art dense retrievers can substantially deteriorate when exposed to noisy text. In this work, we study the robustness of dense retrievers against typos in the user question. We observe a significant drop in the performance of the dual-encoder model when encountering typos and explore ways to improve its robustness by combining data augmentation with contrastive learning. Our experiments on two large-scale passage ranking and open-domain question answering datasets show that our proposed approach outperforms competing approaches. Additionally, we perform a thorough analysis on robustness. Finally, we provide insights on how different typos affect the robustness of embeddings differently and how our method alleviates the effect of some typos but not of others.

Zero-shot Query Contextualization for Conversational Search

Current conversational passage retrieval systems cast conversational search into ad-hoc search by using an intermediate query resolution step that places the user's question in context of the conversation. While the proposed methods have proven effective, they still assume the availability of large-scale question resolution and conversational search datasets. To waive the dependency on the availability of such data, we adapt a pre-trained token-level dense retriever on ad-hoc search data to perform conversational search with no additional fine-tuning. The proposed method allows to contextualize the user question within the conversation history, but restrict the matching only between question and potential answer. Our experiments demonstrate the effectiveness of the proposed approach. We also perform an analysis that provides insights of how contextualization works in the latent space, in essence introducing a bias towards salient terms from the conversation.

Parameter-Efficient Abstractive Question Answering over Tables or Text

A long-term ambition of information seeking QA systems is to reason over multi-modal contexts and generate natural answers to user queries. Today, memory intensive pre-trained language models are adapted to downstream tasks such as QA by fine-tuning the model on QA data in a specific modality like unstructured text or structured tables. To avoid training such memory-hungry models while utilizing a uniform architecture for each modality, parameter-efficient adapters add and train small task-specific bottle-neck layers between transformer layers. In this work, we study parameter-efficient abstractive QA in encoder-decoder models over structured tabular data and unstructured textual data using only 1.5% additional parameters for each modality. We also ablate over adapter layers in both encoder and decoder modules to study the efficiency-performance trade-off and demonstrate that reducing additional trainable parameters down to 0.7%-1.0% leads to comparable results. Our models out-perform current state-of-the-art models on tabular QA datasets such as Tablesum and FeTaQA, and achieve comparable performance on a textual QA dataset such as NarrativeQA using significantly less trainable parameters than fine-tuning.

Towards Building Economic Models of Conversational Search

Various conceptual and descriptive models of conversational search have been proposed in the literature -- while useful, they do not provide insights into how interaction between the agent and user would change in response to the costs and benefits of the different interactions. In this paper, we develop two economic models of conversational search based on patterns previously observed during conversational search sessions, which we refer to as: Feedback First where the agent asks clarifying questions then presents results, and Feedback After where the agent presents results, and then asks follow up questions. Our models show that the amount of feedback given/requested depends on its efficiency at improving the initial or subsequent query and the relative cost of providing said feedback. This theoretical framework for conversational search provides a number of insights that can be used to guide and inform the development of conversational search agents. However, empirical work is needed to estimate the parameters in order to make predictions specific to a given conversational search setting.

Scaling Up Query-Focused Summarization to Meet Open-Domain Question Answering

Query-focused summarization (QFS) requires generating a textual summary given a query using a set of relevant documents. However, in practice, such relevant documents are not readily available but should be first retrieved from a document collection. Therefore, we show how to extend this task to make it more realistic. Thereby the task setup also resembles the settings of the open-domain question answering task, where the answer is a summary of the top-retrieved documents. To address this extended task, we combine passage retrieval with text generation to produce the summary of the retrieved passages given the input query. We demonstrate the first evaluation results on the proposed task and show that a few samples are sufficient to fine-tune a large generative model with retrieved passages.

Controllable Recommenders using Deep Generative Models and Disentanglement

In this paper, we consider controllability as a means to satisfy dynamic preferences of users, enabling them to control recommendations such that their current preference is met. While deep models have shown improved performance for collaborative filtering, they are generally not amenable to fine grained control by a user, leading to the development of methods like deep language critiquing. We propose an alternate view, where instead of keyphrase based critiques, a user is provided 'knobs' in a disentangled latent space, with each knob corresponding to an item aspect. Disentanglement here refers to a latent space where generative factors (here, a preference towards an item category like genre) are captured independently in their respective dimensions, thereby enabling predictable manipulations, otherwise not possible in an entangled space. We propose using a (semi-)supervised disentanglement objective for this purpose, as well as multiple metrics to evaluate the controllability and the degree of personalization of controlled recommendations. We show that by updating the disentangled latent space based on user feedback, and by exploiting the generative nature of the recommender, controlled and personalized recommendations can be produced. Through experiments on two widely used collaborative filtering datasets, we demonstrate that a controllable recommender can be trained with a slight reduction in recommender performance, provided enough supervision is provided. The recommendations produced by these models appear to both conform to a user's current preference and remain personalized.

Paint4Poem: A Dataset for Artistic Visualization of Classical Chinese Poems

In this work we propose a new task: artistic visualization of classical Chinese poems, where the goal is to generatepaintings of a certain artistic style for classical Chinese poems. For this purpose, we construct a new dataset called Paint4Poem. Thefirst part of Paint4Poem consists of 301 high-quality poem-painting pairs collected manually from an influential modern Chinese artistFeng Zikai. As its small scale poses challenges for effectively training poem-to-painting generation models, we introduce the secondpart of Paint4Poem, which consists of 3,648 caption-painting pairs collected manually from Feng Zikai's paintings and 89,204 poem-painting pairs collected automatically from the web. We expect the former to help learning the artist painting style as it containshis most paintings, and the latter to help learning the semantic relevance between poems and paintings. Further, we analyze Paint4Poem regarding poem diversity, painting style, and the semantic relevance between poems and paintings. We create abenchmark for Paint4Poem: we train two representative text-to-image generation models: AttnGAN and MirrorGAN, and evaluate theirperformance regarding painting pictorial quality, painting stylistic relevance, and semantic relevance between poems and paintings.The results indicate that the models are able to generate paintings that have good pictorial quality and mimic Feng Zikai's style, but thereflection of poem semantics is limited. The dataset also poses many interesting research directions on this task, including transferlearning, few-shot learning, text-to-image generation for low-resource data etc. The dataset is publicly available.(https://github.com/paint4poem/paint4poem)