CTBench: Evaluating Troubleshooting Capabilities of AI Agents in Realistic Telecom Network Operations

Agents are increasingly considered for automating network operations and maintenance, where engineers must diagnose network faults, optimize configurations to enhance services, and reduce operational costs while acting under strict constraints. However, existing evaluations fail to accurately model real network characteristics or assess agents under partially observable telecom environments with diverse vendors, devices, protocols, and interfaces. In this paper, we introduce CTBench, a public benchmark for assessing whether an agent behaves like a competent telecom troubleshooting engineer. CTBench focuses on root cause analysis and path restoration. Each task is constructed by experts and annotated with rich task metadata, including golden evidence steps. CTBench uses expert-grounded metrics that evaluate both final answers and the diagnostic evidence. Experiments with representative harness-model combinations show that state-of-the-art agents perform very well at identifying endpoints in path-restoration tasks but, more generally, underperform in root cause analysis. In particular, agents struggle with interface state, link-layer, service-management, and other operational faults. Most importantly, even when agents produce plausible or correct final answers, they often fail to provide the evidence-grounded diagnoses required in operational practice. Our results further show that path restoration is generally more resource expensive, yet larger resource usage does not necessarily translate into better diagnosis.

LFS: Learnable Frame Selector for Event-Aware and Temporally Diverse Video Captioning

Video captioning models convert frames into visual tokens and generate descriptions with large language models (LLMs). Since encoding all frames is prohibitively expensive, uniform sampling is the default choice, but it enforces equal temporal coverage while ignoring the uneven events distribution. This motivates a Learnable Frame Selector (LFS) that selects temporally diverse and event-relevant frames. LFS explicitly models temporal importance to balance temporal diversity and event relevance, and employs a stratified strategy to ensure temporal coverage while avoiding clustering. Crucially, LFS leverages caption feedback from frozen video-LLMs to learn frame selection that directly optimizes downstream caption quality. Additionally, we identify the gap between existing benchmark and human's cognition. Thus, we introduce ICH-CC built from carefully designed questions by annotators that reflect human-consistent understanding of video. Experiments indicate that LFS consistently improves detailed video captioning across two representative community benchmarks and ICH-CC, achieving up to 2.0% gains on VDC and over 4% gains on ICH-CC. Moreover, we observe that enhanced captions with LFS leads to improved performance on video question answering. Overall, LFS provides an effective and easy-to-integrate solution for detailed video captioning.