The Hitchhikers Guide to Production-ready Trustworthy Foundation Model powered Software (FMware)

Foundation Models (FMs) such as Large Language Models (LLMs) are reshaping the software industry by enabling FMware, systems that integrate these FMs as core components. In this KDD 2025 tutorial, we present a comprehensive exploration of FMware that combines a curated catalogue of challenges with real-world production concerns. We first discuss the state of research and practice in building FMware. We further examine the difficulties in selecting suitable models, aligning high-quality domain-specific data, engineering robust prompts, and orchestrating autonomous agents. We then address the complex journey from impressive demos to production-ready systems by outlining issues in system testing, optimization, deployment, and integration with legacy software. Drawing on our industrial experience and recent research in the area, we provide actionable insights and a technology roadmap for overcoming these challenges. Attendees will gain practical strategies to enable the creation of trustworthy FMware in the evolving technology landscape.

Watson: A Cognitive Observability Framework for the Reasoning of Foundation Model-Powered Agents

As foundation models (FMs) play an increasingly prominent role in complex software systems, such as FM-powered agentic software (i.e., Agentware), they introduce significant challenges for developers regarding observability. Unlike traditional software, agents operate autonomously, using extensive data and opaque implicit reasoning, making it difficult to observe and understand their behavior during runtime, especially when they take unexpected actions or encounter errors. In this paper, we highlight the limitations of traditional operational observability in the context of FM-powered software, and introduce cognitive observability as a new type of required observability that has emerged for such innovative systems. We then propose a novel framework that provides cognitive observability into the implicit reasoning processes of agents (a.k.a. reasoning observability), and demonstrate the effectiveness of our framework in boosting the debuggability of Agentware and, in turn, the abilities of an Agentware through a case study on AutoCodeRover, a cuttingedge Agentware for autonomous program improvement.