Impact of Different Failures on a Robot's Perceived Reliability

Robots fail, potentially leading to a loss in the robot's perceived reliability (PR), a measure correlated with trustworthiness. In this study we examine how various kinds of failures affect the PR of the robot differently, and how this measure recovers without explicit social repair actions by the robot. In a preregistered and controlled online video study, participants were asked to predict a robot's success in a pick-and-place task. We examined manipulation failures (slips), freezing (lapses), and three types of incorrect picked objects or place goals (mistakes). Participants were shown one of 11 videos -- one of five types of failure, one of five types of failure followed by a successful execution in the same video, or a successful execution video. This was followed by two additional successful execution videos. Participants bet money either on the robot or on a coin toss after each video. People's betting patterns along with a qualitative analysis of their survey responses highlight that mistakes are less damaging to PR than slips or lapses, and some mistakes are even perceived as successes. We also see that successes immediately following a failure have the same effect on PR as successes without a preceding failure. Finally, we show that successful executions recover PR after a failure. Our findings highlight which robot failures are in higher need of repair in a human-robot interaction, and how trust could be recovered by robot successes.

Kimera: from SLAM to Spatial Perception with 3D Dynamic Scene Graphs

Humans are able to form a complex mental model of the environment they move in. This mental model captures geometric and semantic aspects of the scene, describes the environment at multiple levels of abstractions (e.g., objects, rooms, buildings), includes static and dynamic entities and their relations (e.g., a person is in a room at a given time). In contrast, current robots' internal representations still provide a partial and fragmented understanding of the environment, either in the form of a sparse or dense set of geometric primitives (e.g., points, lines, planes, voxels) or as a collection of objects. This paper attempts to reduce the gap between robot and human perception by introducing a novel representation, a 3D Dynamic Scene Graph(DSG), that seamlessly captures metric and semantic aspects of a dynamic environment. A DSG is a layered graph where nodes represent spatial concepts at different levels of abstraction, and edges represent spatio-temporal relations among nodes. Our second contribution is Kimera, the first fully automatic method to build a DSG from visual-inertial data. Kimera includes state-of-the-art techniques for visual-inertial SLAM, metric-semantic 3D reconstruction, object localization, human pose and shape estimation, and scene parsing. Our third contribution is a comprehensive evaluation of Kimera in real-life datasets and photo-realistic simulations, including a newly released dataset, uHumans2, which simulates a collection of crowded indoor and outdoor scenes. Our evaluation shows that Kimera achieves state-of-the-art performance in visual-inertial SLAM, estimates an accurate 3D metric-semantic mesh model in real-time, and builds a DSG of a complex indoor environment with tens of objects and humans in minutes. Our final contribution shows how to use a DSG for real-time hierarchical semantic path-planning. The core modules in Kimera are open-source.