Towards Content Provider Aware Recommender Systems: A Simulation Study on the Interplay between User and Provider Utilities

Most existing recommender systems focus primarily on matching users to content which maximizes user satisfaction on the platform. It is increasingly obvious, however, that content providers have a critical influence on user satisfaction through content creation, largely determining the content pool available for recommendation. A natural question thus arises: can we design recommenders taking into account the long-term utility of both users and content providers? By doing so, we hope to sustain more providers and a more diverse content pool for long-term user satisfaction. Understanding the full impact of recommendations on both user and provider groups is challenging. This paper aims to serve as a research investigation of one approach toward building a provider-aware recommender, and evaluating its impact in a simulated setup. To characterize the user-recommender-provider interdependence, we complement user modeling by formalizing provider dynamics as well. The resulting joint dynamical system gives rise to a weakly-coupled partially observable Markov decision process driven by recommender actions and user feedback to providers. We then build a REINFORCE recommender agent, coined EcoAgent, to optimize a joint objective of user utility and the counterfactual utility lift of the provider associated with the recommended content, which we show to be equivalent to maximizing overall user utility and the utilities of all providers on the platform under some mild assumptions. To evaluate our approach, we introduce a simulation environment capturing the key interactions among users, providers, and the recommender. We offer a number of simulated experiments that shed light on both the benefits and the limitations of our approach. These results help understand how and when a provider-aware recommender agent is of benefit in building multi-stakeholder recommender systems.

Evaluating Fairness of Machine Learning Models Under Uncertain and Incomplete Information

Training and evaluation of fair classifiers is a challenging problem. This is partly due to the fact that most fairness metrics of interest depend on both the sensitive attribute information and label information of the data points. In many scenarios it is not possible to collect large datasets with such information. An alternate approach that is commonly used is to separately train an attribute classifier on data with sensitive attribute information, and then use it later in the ML pipeline to evaluate the bias of a given classifier. While such decoupling helps alleviate the problem of demographic scarcity, it raises several natural questions such as: how should the attribute classifier be trained?, and how should one use a given attribute classifier for accurate bias estimation? In this work we study this question from both theoretical and empirical perspectives. We first experimentally demonstrate that the test accuracy of the attribute classifier is not always correlated with its effectiveness in bias estimation for a downstream model. In order to further investigate this phenomenon, we analyze an idealized theoretical model and characterize the structure of the optimal classifier. Our analysis has surprising and counter-intuitive implications where in certain regimes one might want to distribute the error of the attribute classifier as unevenly as possible among the different subgroups. Based on our analysis we develop heuristics for both training and using attribute classifiers for bias estimation in the data scarce regime. We empirically demonstrate the effectiveness of our approach on real and simulated data.

Measuring Recommender System Effects with Simulated Users

Imagine a food recommender system -- how would we check if it is \emph{causing} and fostering unhealthy eating habits or merely reflecting users' interests? How much of a user's experience over time with a recommender is caused by the recommender system's choices and biases, and how much is based on the user's preferences and biases? Popularity bias and filter bubbles are two of the most well-studied recommender system biases, but most of the prior research has focused on understanding the system behavior in a single recommendation step. How do these biases interplay with user behavior, and what types of user experiences are created from repeated interactions? In this work, we offer a simulation framework for measuring the impact of a recommender system under different types of user behavior. Using this simulation framework, we can (a) isolate the effect of the recommender system from the user preferences, and (b) examine how the system performs not just on average for an "average user" but also the extreme experiences under atypical user behavior. As part of the simulation framework, we propose a set of evaluation metrics over the simulations to understand the recommender system's behavior. Finally, we present two empirical case studies -- one on traditional collaborative filtering in MovieLens and one on a large-scale production recommender system -- to understand how popularity bias manifests over time.

Learned Indexes for a Google-scale Disk-based Database

There is great excitement about learned index structures, but understandable skepticism about the practicality of a new method uprooting decades of research on B-Trees. In this paper, we work to remove some of that uncertainty by demonstrating how a learned index can be integrated in a distributed, disk-based database system: Google's Bigtable. We detail several design decisions we made to integrate learned indexes in Bigtable. Our results show that integrating learned index significantly improves the end-to-end read latency and throughput for Bigtable.

Underspecification Presents Challenges for Credibility in Modern Machine Learning

ML models often exhibit unexpectedly poor behavior when they are deployed in real-world domains. We identify underspecification as a key reason for these failures. An ML pipeline is underspecified when it can return many predictors with equivalently strong held-out performance in the training domain. Underspecification is common in modern ML pipelines, such as those based on deep learning. Predictors returned by underspecified pipelines are often treated as equivalent based on their training domain performance, but we show here that such predictors can behave very differently in deployment domains. This ambiguity can lead to instability and poor model behavior in practice, and is a distinct failure mode from previously identified issues arising from structural mismatch between training and deployment domains. We show that this problem appears in a wide variety of practical ML pipelines, using examples from computer vision, medical imaging, natural language processing, clinical risk prediction based on electronic health records, and medical genomics. Our results show the need to explicitly account for underspecification in modeling pipelines that are intended for real-world deployment in any domain.

Measuring and Reducing Gendered Correlations in Pre-trained Models

Pre-trained models have revolutionized natural language understanding. However, researchers have found they can encode artifacts undesired in many applications, such as professions correlating with one gender more than another. We explore such gendered correlations as a case study for how to address unintended correlations in pre-trained models. We define metrics and reveal that it is possible for models with similar accuracy to encode correlations at very different rates. We show how measured correlations can be reduced with general-purpose techniques, and highlight the trade offs different strategies have. With these results, we make recommendations for training robust models: (1) carefully evaluate unintended correlations, (2) be mindful of seemingly innocuous configuration differences, and (3) focus on general mitigations.

CAT-Gen: Improving Robustness in NLP Models via Controlled Adversarial Text Generation

NLP models are shown to suffer from robustness issues, i.e., a model's prediction can be easily changed under small perturbations to the input. In this work, we present a Controlled Adversarial Text Generation (CAT-Gen) model that, given an input text, generates adversarial texts through controllable attributes that are known to be invariant to task labels. For example, in order to attack a model for sentiment classification over product reviews, we can use the product categories as the controllable attribute which would not change the sentiment of the reviews. Experiments on real-world NLP datasets demonstrate that our method can generate more diverse and fluent adversarial texts, compared to many existing adversarial text generation approaches. We further use our generated adversarial examples to improve models through adversarial training, and we demonstrate that our generated attacks are more robust against model re-training and different model architectures.

Improving Uncertainty Estimates through the Relationship with Adversarial Robustness

Robustness issues arise in a variety of forms and are studied through multiple lenses in the machine learning literature. Neural networks lack adversarial robustness -- they are vulnerable to adversarial examples that through small perturbations to inputs cause incorrect predictions. Further, trust is undermined when models give miscalibrated or unstable uncertainty estimates, i.e. the predicted probability is not a good indicator of how much we should trust our model and could vary greatly over multiple independent runs. In this paper, we study the connection between adversarial robustness, predictive uncertainty (calibration) and model uncertainty (stability) on multiple classification networks and datasets. We find that the inputs for which the model is sensitive to small perturbations (are easily attacked) are more likely to have poorly calibrated and unstable predictions. Based on this insight, we examine if calibration and stability can be improved by addressing those adversarially unrobust inputs. To this end, we propose Adversarial Robustness based Adaptive Label Smoothing (AR-AdaLS) that integrates the correlations of adversarial robustness and uncertainty into training by adaptively softening labels conditioned on how easily it can be attacked by adversarial examples. We find that our method, taking the adversarial robustness of the in-distribution data into consideration, leads to better calibration and stability over the model even under distributional shifts. In addition, AR-AdaLS can also be applied to an ensemble model to achieve the best calibration performance.

Fairness without Demographics through Adversarially Reweighted Learning

Much of the previous machine learning (ML) fairness literature assumes that protected features such as race and sex are present in the dataset, and relies upon them to mitigate fairness concerns. However, in practice factors like privacy and regulation often preclude the collection of protected features, or their use for training or inference, severely limiting the applicability of traditional fairness research. Therefore we ask: How can we train a ML model to improve fairness when we do not even know the protected group memberships? In this work we address this problem by proposing Adversarially Reweighted Learning (ARL). In particular, we hypothesize that non-protected features and task labels are valuable for identifying fairness issues, and can be used to co-train an adversarial reweighting approach for improving fairness. Our results show that ARL improves Rawlsian Max-Min fairness, with significant AUC improvements for worst-case protected groups in multiple datasets,outperforming state-of-the-art alternatives.