A Survey on Service Route and Time Prediction in Instant Delivery: Taxonomy, Progress, and Prospects

Instant delivery services, such as food delivery and package delivery, have achieved explosive growth in recent years by providing customers with daily-life convenience. An emerging research area within these services is service Route\&Time Prediction (RTP), which aims to estimate the future service route as well as the arrival time of a given worker. As one of the most crucial tasks in those service platforms, RTP stands central to enhancing user satisfaction and trimming operational expenditures on these platforms. Despite a plethora of algorithms developed to date, there is no systematic, comprehensive survey to guide researchers in this domain. To fill this gap, our work presents the first comprehensive survey that methodically categorizes recent advances in service route and time prediction. We start by defining the RTP challenge and then delve into the metrics that are often employed. Following that, we scrutinize the existing RTP methodologies, presenting a novel taxonomy of them. We categorize these methods based on three criteria: (i) type of task, subdivided into only-route prediction, only-time prediction, and joint route\&time prediction; (ii) model architecture, which encompasses sequence-based and graph-based models; and (iii) learning paradigm, including Supervised Learning (SL) and Deep Reinforcement Learning (DRL). Conclusively, we highlight the limitations of current research and suggest prospective avenues. We believe that the taxonomy, progress, and prospects introduced in this paper can significantly promote the development of this field.

DRL4Route: A Deep Reinforcement Learning Framework for Pick-up and Delivery Route Prediction

Pick-up and Delivery Route Prediction (PDRP), which aims to estimate the future service route of a worker given his current task pool, has received rising attention in recent years. Deep neural networks based on supervised learning have emerged as the dominant model for the task because of their powerful ability to capture workers' behavior patterns from massive historical data. Though promising, they fail to introduce the non-differentiable test criteria into the training process, leading to a mismatch in training and test criteria. Which considerably trims down their performance when applied in practical systems. To tackle the above issue, we present the first attempt to generalize Reinforcement Learning (RL) to the route prediction task, leading to a novel RL-based framework called DRL4Route. It combines the behavior-learning abilities of previous deep learning models with the non-differentiable objective optimization ability of reinforcement learning. DRL4Route can serve as a plug-and-play component to boost the existing deep learning models. Based on the framework, we further implement a model named DRL4Route-GAE for PDRP in logistic service. It follows the actor-critic architecture which is equipped with a Generalized Advantage Estimator that can balance the bias and variance of the policy gradient estimates, thus achieving a more optimal policy. Extensive offline experiments and the online deployment show that DRL4Route-GAE improves Location Square Deviation (LSD) by 0.9%-2.7%, and Accuracy@3 (ACC@3) by 2.4%-3.2% over existing methods on the real-world dataset.

LaDe: The First Comprehensive Last-mile Delivery Dataset from Industry

Real-world last-mile delivery datasets are crucial for research in logistics, supply chain management, and spatio-temporal data mining. Despite a plethora of algorithms developed to date, no widely accepted, publicly available last-mile delivery dataset exists to support research in this field. In this paper, we introduce \texttt{LaDe}, the first publicly available last-mile delivery dataset with millions of packages from the industry. LaDe has three unique characteristics: (1) Large-scale. It involves 10,677k packages of 21k couriers over 6 months of real-world operation. (2) Comprehensive information. It offers original package information, such as its location and time requirements, as well as task-event information, which records when and where the courier is while events such as task-accept and task-finish events happen. (3) Diversity. The dataset includes data from various scenarios, including package pick-up and delivery, and from multiple cities, each with its unique spatio-temporal patterns due to their distinct characteristics such as populations. We verify LaDe on three tasks by running several classical baseline models per task. We believe that the large-scale, comprehensive, diverse feature of LaDe can offer unparalleled opportunities to researchers in the supply chain community, data mining community, and beyond. The dataset homepage is publicly available at https://huggingface.co/datasets/Cainiao-AI/LaDe.