Comparing Styles across Languages

Understanding how styles differ across languages is advantageous for training both humans and computers to generate culturally appropriate text. We introduce an explanation framework to extract stylistic differences from multilingual LMs and compare styles across languages. Our framework (1) generates comprehensive style lexica in any language and (2) consolidates feature importances from LMs into comparable lexical categories. We apply this framework to compare politeness, creating the first holistic multilingual politeness dataset and exploring how politeness varies across four languages. Our approach enables an effective evaluation of how distinct linguistic categories contribute to stylistic variations and provides interpretable insights into how people communicate differently around the world.

Multilingual Language Models are not Multicultural: A Case Study in Emotion

Emotions are experienced and expressed differently across the world. In order to use Large Language Models (LMs) for multilingual tasks that require emotional sensitivity, LMs must reflect this cultural variation in emotion. In this study, we investigate whether the widely-used multilingual LMs in 2023 reflect differences in emotional expressions across cultures and languages. We find that embeddings obtained from LMs (e.g., XLM-RoBERTa) are Anglocentric, and generative LMs (e.g., ChatGPT) reflect Western norms, even when responding to prompts in other languages. Our results show that multilingual LMs do not successfully learn the culturally appropriate nuances of emotion and we highlight possible research directions towards correcting this.

TopEx: Topic-based Explanations for Model Comparison

Meaningfully comparing language models is challenging with current explanation methods. Current explanations are overwhelming for humans due to large vocabularies or incomparable across models. We present TopEx, an explanation method that enables a level playing field for comparing language models via model-agnostic topics. We demonstrate how TopEx can identify similarities and differences between DistilRoBERTa and GPT-2 on a variety of NLP tasks.

Human-Centered Metrics for Dialog System Evaluation

We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens: conversational agents express a diversity of both states (short-term factors like emotions) and traits (longer-term factors like personality) just as people do. These interpretable metrics consist of five measures from established psychology constructs that can be applied both across dialogs and on turns within dialogs: emotional entropy, linguistic style and emotion matching, as well as agreeableness and empathy. We compare these human metrics against 6 state-of-the-art automatic metrics (e.g. BARTScore and BLEURT) on 7 standard dialog system data sets. We also introduce a novel data set, the Three Bot Dialog Evaluation Corpus, which consists of annotated conversations from ChatGPT, GPT-3, and BlenderBot. We demonstrate the proposed human metrics offer novel information, are uncorrelated with automatic metrics, and lead to increased accuracy beyond existing automatic metrics for predicting crowd-sourced dialog judgements. The interpretability and unique signal of our proposed human-centered framework make it a valuable tool for evaluating and improving dialog systems.

Faithful Chain-of-Thought Reasoning

While Chain-of-Thought (CoT) prompting boosts Language Models' (LM) performance on a gamut of complex reasoning tasks, the generated reasoning chain does not necessarily reflect how the model arrives at the answer (aka. faithfulness). We propose Faithful CoT, a faithful-by-construction framework that decomposes a reasoning task into two stages: Translation (Natural Language query $\rightarrow$ symbolic reasoning chain) and Problem Solving (reasoning chain $\rightarrow$ answer), using an LM and a deterministic solver respectively. We demonstrate the efficacy of our approach on 10 reasoning datasets from 4 diverse domains. It outperforms traditional CoT prompting on 9 out of the 10 datasets, with an average accuracy gain of 4.4 on Math Word Problems, 1.9 on Planning, 4.0 on Multi-hop Question Answering (QA), and 18.1 on Logical Inference, under greedy decoding. Together with self-consistency decoding, we achieve new state-of-the-art few-shot performance on 7 out of the 10 datasets, showing a strong synergy between faithfulness and accuracy.