Hallucination-Free? Assessing the Reliability of Leading AI Legal Research Tools

Legal practice has witnessed a sharp rise in products incorporating artificial intelligence (AI). Such tools are designed to assist with a wide range of core legal tasks, from search and summarization of caselaw to document drafting. But the large language models used in these tools are prone to "hallucinate," or make up false information, making their use risky in high-stakes domains. Recently, certain legal research providers have touted methods such as retrieval-augmented generation (RAG) as "eliminating" (Casetext, 2023) or "avoid[ing]" hallucinations (Thomson Reuters, 2023), or guaranteeing "hallucination-free" legal citations (LexisNexis, 2023). Because of the closed nature of these systems, systematically assessing these claims is challenging. In this article, we design and report on the first preregistered empirical evaluation of AI-driven legal research tools. We demonstrate that the providers' claims are overstated. While hallucinations are reduced relative to general-purpose chatbots (GPT-4), we find that the AI research tools made by LexisNexis (Lexis+ AI) and Thomson Reuters (Westlaw AI-Assisted Research and Ask Practical Law AI) each hallucinate between 17% and 33% of the time. We also document substantial differences between systems in responsiveness and accuracy. Our article makes four key contributions. It is the first to assess and report the performance of RAG-based proprietary legal AI tools. Second, it introduces a comprehensive, preregistered dataset for identifying and understanding vulnerabilities in these systems. Third, it proposes a clear typology for differentiating between hallucinations and accurate legal responses. Last, it provides evidence to inform the responsibilities of legal professionals in supervising and verifying AI outputs, which remains a central open question for the responsible integration of AI into law.

Meta-Prompting: Enhancing Language Models with Task-Agnostic Scaffolding

We introduce meta-prompting, an effective scaffolding technique designed to enhance the functionality of language models (LMs). This approach transforms a single LM into a multi-faceted conductor, adept at managing and integrating multiple independent LM queries. By employing high-level instructions, meta-prompting guides the LM to break down complex tasks into smaller, more manageable subtasks. These subtasks are then handled by distinct "expert" instances of the same LM, each operating under specific, tailored instructions. Central to this process is the LM itself, in its role as the conductor, which ensures seamless communication and effective integration of the outputs from these expert models. It additionally employs its inherent critical thinking and robust verification processes to refine and authenticate the end result. This collaborative prompting approach empowers a single LM to simultaneously act as a comprehensive orchestrator and a panel of diverse experts, significantly enhancing its performance across a wide array of tasks. The zero-shot, task-agnostic nature of meta-prompting greatly simplifies user interaction by obviating the need for detailed, task-specific instructions. Furthermore, our research demonstrates the seamless integration of external tools, such as a Python interpreter, into the meta-prompting framework, thereby broadening its applicability and utility. Through rigorous experimentation with GPT-4, we establish the superiority of meta-prompting over conventional scaffolding methods: When averaged across all tasks, including the Game of 24, Checkmate-in-One, and Python Programming Puzzles, meta-prompting, augmented with a Python interpreter functionality, surpasses standard prompting by 17.1%, expert (dynamic) prompting by 17.3%, and multipersona prompting by 15.2%.

Large Legal Fictions: Profiling Legal Hallucinations in Large Language Models

Large language models (LLMs) have the potential to transform the practice of law, but this potential is threatened by the presence of legal hallucinations -- responses from these models that are not consistent with legal facts. We investigate the extent of these hallucinations using an original suite of legal queries, comparing LLMs' responses to structured legal metadata and examining their consistency. Our work makes four key contributions: (1) We develop a typology of legal hallucinations, providing a conceptual framework for future research in this area. (2) We find that legal hallucinations are alarmingly prevalent, occurring between 69% of the time with ChatGPT 3.5 and 88% with Llama 2, when these models are asked specific, verifiable questions about random federal court cases. (3) We illustrate that LLMs often fail to correct a user's incorrect legal assumptions in a contra-factual question setup. (4) We provide evidence that LLMs cannot always predict, or do not always know, when they are producing legal hallucinations. Taken together, these findings caution against the rapid and unsupervised integration of popular LLMs into legal tasks. Even experienced lawyers must remain wary of legal hallucinations, and the risks are highest for those who stand to benefit from LLMs the most -- pro se litigants or those without access to traditional legal resources.

A Benchmark for Learning to Translate a New Language from One Grammar Book

Large language models (LLMs) can perform impressive feats with in-context learning or lightweight finetuning. It is natural to wonder how well these models adapt to genuinely new tasks, but how does one find tasks that are unseen in internet-scale training sets? We turn to a field that is explicitly motivated and bottlenecked by a scarcity of web data: low-resource languages. In this paper, we introduce MTOB (Machine Translation from One Book), a benchmark for learning to translate between English and Kalamang -- a language with less than 200 speakers and therefore virtually no presence on the web -- using several hundred pages of field linguistics reference materials. This task framing is novel in that it asks a model to learn a language from a single human-readable book of grammar explanations, rather than a large mined corpus of in-domain data, more akin to L2 learning than L1 acquisition. We demonstrate that baselines using current LLMs are promising but fall short of human performance, achieving 44.7 chrF on Kalamang to English translation and 45.8 chrF on English to Kalamang translation, compared to 51.6 and 57.0 chrF by a human who learned Kalamang from the same reference materials. We hope that MTOB will help measure LLM capabilities along a new dimension, and that the methods developed to solve it could help expand access to language technology for underserved communities by leveraging qualitatively different kinds of data than traditional machine translation.

Safety-Tuned LLaMAs: Lessons From Improving the Safety of Large Language Models that Follow Instructions

Training large language models to follow instructions makes them perform better on a wide range of tasks, generally becoming more helpful. However, a perfectly helpful model will follow even the most malicious instructions and readily generate harmful content. In this paper, we raise concerns over the safety of models that only emphasize helpfulness, not safety, in their instruction-tuning. We show that several popular instruction-tuned models are highly unsafe. Moreover, we show that adding just 3% safety examples (a few hundred demonstrations) in the training set when fine-tuning a model like LLaMA can substantially improve their safety. Our safety-tuning does not make models significantly less capable or helpful as measured by standard benchmarks. However, we do find a behavior of exaggerated safety, where too much safety-tuning makes models refuse to respond to reasonable prompts that superficially resemble unsafe ones. Our study sheds light on trade-offs in training LLMs to follow instructions and exhibit safe behavior.

string2string: A Modern Python Library for String-to-String Algorithms

We introduce string2string, an open-source library that offers a comprehensive suite of efficient algorithms for a broad range of string-to-string problems. It includes traditional algorithmic solutions as well as recent advanced neural approaches to tackle various problems in string alignment, distance measurement, lexical and semantic search, and similarity analysis -- along with several helpful visualization tools and metrics to facilitate the interpretation and analysis of these methods. Notable algorithms featured in the library include the Smith-Waterman algorithm for pairwise local alignment, the Hirschberg algorithm for global alignment, the Wagner-Fisher algorithm for edit distance, BARTScore and BERTScore for similarity analysis, the Knuth-Morris-Pratt algorithm for lexical search, and Faiss for semantic search. Besides, it wraps existing efficient and widely-used implementations of certain frameworks and metrics, such as sacreBLEU and ROUGE, whenever it is appropriate and suitable. Overall, the library aims to provide extensive coverage and increased flexibility in comparison to existing libraries for strings. It can be used for many downstream applications, tasks, and problems in natural-language processing, bioinformatics, and computational social sciences. It is implemented in Python, easily installable via pip, and accessible through a simple API. Source code, documentation, and tutorials are all available on our GitHub page: https://github.com/stanfordnlp/string2string.

Holistic Evaluation of Language Models

Language models (LMs) are becoming the foundation for almost all major language technologies, but their capabilities, limitations, and risks are not well understood. We present Holistic Evaluation of Language Models (HELM) to improve the transparency of language models. First, we taxonomize the vast space of potential scenarios (i.e. use cases) and metrics (i.e. desiderata) that are of interest for LMs. Then we select a broad subset based on coverage and feasibility, noting what's missing or underrepresented (e.g. question answering for neglected English dialects, metrics for trustworthiness). Second, we adopt a multi-metric approach: We measure 7 metrics (accuracy, calibration, robustness, fairness, bias, toxicity, and efficiency) for each of 16 core scenarios when possible (87.5% of the time). This ensures metrics beyond accuracy don't fall to the wayside, and that trade-offs are clearly exposed. We also perform 7 targeted evaluations, based on 26 targeted scenarios, to analyze specific aspects (e.g. reasoning, disinformation). Third, we conduct a large-scale evaluation of 30 prominent language models (spanning open, limited-access, and closed models) on all 42 scenarios, 21 of which were not previously used in mainstream LM evaluation. Prior to HELM, models on average were evaluated on just 17.9% of the core HELM scenarios, with some prominent models not sharing a single scenario in common. We improve this to 96.0%: now all 30 models have been densely benchmarked on the same core scenarios and metrics under standardized conditions. Our evaluation surfaces 25 top-level findings. For full transparency, we release all raw model prompts and completions publicly for further analysis, as well as a general modular toolkit. We intend for HELM to be a living benchmark for the community, continuously updated with new scenarios, metrics, and models.

Follow the Wisdom of the Crowd: Effective Text Generation via Minimum Bayes Risk Decoding

In open-ended natural-language generation, existing text decoding methods typically struggle to produce text which is both diverse and high-quality. Greedy and beam search are known to suffer from text degeneration and linguistic diversity issues, while temperature, top-k, and nucleus sampling often yield diverse but low-quality outputs. In this work, we present crowd sampling, a family of decoding methods based on Bayesian risk minimization, to address this diversity-quality trade-off. Inspired by the principle of "the wisdom of the crowd," crowd sampling seeks to select a candidate from a pool of candidates that has the least expected risk (i.e., highest expected reward) under a generative model according to a given utility function. Crowd sampling can be seen as a generalization of numerous existing methods, including majority voting, and in practice, it can be used as a drop-in replacement for existing sampling methods. Extensive experiments show that crowd sampling delivers improvements of 3-7 ROUGE and BLEU points across a wide range of tasks, including summarization, data-to-text, translation, and textual style transfer, while achieving new state-of-the-art results on WebNLG and WMT'16.

Scaling Instruction-Finetuned Language Models

Finetuning language models on a collection of datasets phrased as instructions has been shown to improve model performance and generalization to unseen tasks. In this paper we explore instruction finetuning with a particular focus on (1) scaling the number of tasks, (2) scaling the model size, and (3) finetuning on chain-of-thought data. We find that instruction finetuning with the above aspects dramatically improves performance on a variety of model classes (PaLM, T5, U-PaLM), prompting setups (zero-shot, few-shot, CoT), and evaluation benchmarks (MMLU, BBH, TyDiQA, MGSM, open-ended generation). For instance, Flan-PaLM 540B instruction-finetuned on 1.8K tasks outperforms PALM 540B by a large margin (+9.4% on average). Flan-PaLM 540B achieves state-of-the-art performance on several benchmarks, such as 75.2% on five-shot MMLU. We also publicly release Flan-T5 checkpoints, which achieve strong few-shot performance even compared to much larger models, such as PaLM 62B. Overall, instruction finetuning is a general method for improving the performance and usability of pretrained language models.

Challenging BIG-Bench Tasks and Whether Chain-of-Thought Can Solve Them

BIG-Bench (Srivastava et al., 2022) is a diverse evaluation suite that focuses on tasks believed to be beyond the capabilities of current language models. Language models have already made good progress on this benchmark, with the best model in the BIG-Bench paper outperforming average reported human-rater results on 65% of the BIG-Bench tasks via few-shot prompting. But on what tasks do language models fall short of average human-rater performance, and are those tasks actually unsolvable by current language models? In this work, we focus on a suite of 23 challenging BIG-Bench tasks which we call BIG-Bench Hard (BBH). These are the task for which prior language model evaluations did not outperform the average human-rater. We find that applying chain-of-thought (CoT) prompting to BBH tasks enables PaLM to surpass the average human-rater performance on 10 of the 23 tasks, and Codex (code-davinci-002) to surpass the average human-rater performance on 17 of the 23 tasks. Since many tasks in BBH require multi-step reasoning, few-shot prompting without CoT, as done in the BIG-Bench evaluations (Srivastava et al., 2022), substantially underestimates the best performance and capabilities of language models, which is better captured via CoT prompting. As further analysis, we explore the interaction between CoT and model scale on BBH, finding that CoT enables emergent task performance on several BBH tasks with otherwise flat scaling curves.