Towards Real Smart Apps: Investigating Human-AI Interactions in Smartphone On-Device AI Apps

With the emergence of deep learning techniques, smartphone apps are now embedded on-device AI features for enabling advanced tasks like speech translation, to attract users and increase market competitiveness. A good interaction design is important to make an AI feature usable and understandable. However, AI features have their unique challenges like sensitiveness to the input, dynamic behaviours and output uncertainty. Existing guidelines and tools either do not cover AI features or consider mobile apps which are confirmed by our informal interview with professional designers. To address these issues, we conducted the first empirical study to explore user-AI-interaction in mobile apps. We aim to understand the status of on-device AI usage by investigating 176 AI apps from 62,822 apps. We identified 255 AI features and summarised 759 implementations into three primary interaction pattern types. We further implemented our findings into a multi-faceted search-enabled gallery. The results of the user study demonstrate the usefulness of our findings.

Enhancing Virtual Assistant Intelligence: Precise Area Targeting for Instance-level User Intents beyond Metadata

Virtual assistants have been widely used by mobile phone users in recent years. Although their capabilities of processing user intents have been developed rapidly, virtual assistants in most platforms are only capable of handling pre-defined high-level tasks supported by extra manual efforts of developers. However, instance-level user intents containing more detailed objectives with complex practical situations, are yet rarely studied so far. In this paper, we explore virtual assistants capable of processing instance-level user intents based on pixels of application screens, without the requirements of extra extensions on the application side. We propose a novel cross-modal deep learning pipeline, which understands the input vocal or textual instance-level user intents, predicts the targeting operational area, and detects the absolute button area on screens without any metadata of applications. We conducted a user study with 10 participants to collect a testing dataset with instance-level user intents. The testing dataset is then utilized to evaluate the performance of our model, which demonstrates that our model is promising with the achievement of 64.43% accuracy on our testing dataset.

Object Detection for Graphical User Interface: Old Fashioned or Deep Learning or a Combination?

Detecting Graphical User Interface (GUI) elements in GUI images is a domain-specific object detection task. It supports many software engineering tasks, such as GUI animation and testing, GUI search and code generation. Existing studies for GUI element detection directly borrow the mature methods from computer vision (CV) domain, including old fashioned ones that rely on traditional image processing features (e.g., canny edge, contours), and deep learning models that learn to detect from large-scale GUI data. Unfortunately, these CV methods are not originally designed with the awareness of the unique characteristics of GUIs and GUI elements and the high localization accuracy of the GUI element detection task. We conduct the first large-scale empirical study of seven representative GUI element detection methods on over 50k GUI images to understand the capabilities, limitations and effective designs of these methods. This study not only sheds the light on the technical challenges to be addressed but also informs the design of new GUI element detection methods. We accordingly design a new GUI-specific old-fashioned method for non-text GUI element detection which adopts a novel top-down coarse-to-fine strategy, and incorporate it with the mature deep learning model for GUI text detection.Our evaluation on 25,000 GUI images shows that our method significantly advances the start-of-the-art performance in GUI element detection.

Unblind Your Apps: Predicting Natural-Language Labels for Mobile GUI Components by Deep Learning

According to the World Health Organization(WHO), it is estimated that approximately 1.3 billion people live with some forms of vision impairment globally, of whom 36 million are blind. Due to their disability, engaging these minority into the society is a challenging problem. The recent rise of smart mobile phones provides a new solution by enabling blind users' convenient access to the information and service for understanding the world. Users with vision impairment can adopt the screen reader embedded in the mobile operating systems to read the content of each screen within the app, and use gestures to interact with the phone. However, the prerequisite of using screen readers is that developers have to add natural-language labels to the image-based components when they are developing the app. Unfortunately, more than 77% apps have issues of missing labels, according to our analysis of 10,408 Android apps. Most of these issues are caused by developers' lack of awareness and knowledge in considering the minority. And even if developers want to add the labels to UI components, they may not come up with concise and clear description as most of them are of no visual issues. To overcome these challenges, we develop a deep-learning based model, called LabelDroid, to automatically predict the labels of image-based buttons by learning from large-scale commercial apps in Google Play. The experimental results show that our model can make accurate predictions and the generated labels are of higher quality than that from real Android developers.