Toward Practical Automatic Speech Recognition and Post-Processing: a Call for Explainable Error Benchmark Guideline

Automatic speech recognition (ASR) outcomes serve as input for downstream tasks, substantially impacting the satisfaction level of end-users. Hence, the diagnosis and enhancement of the vulnerabilities present in the ASR model bear significant importance. However, traditional evaluation methodologies of ASR systems generate a singular, composite quantitative metric, which fails to provide comprehensive insight into specific vulnerabilities. This lack of detail extends to the post-processing stage, resulting in further obfuscation of potential weaknesses. Despite an ASR model's ability to recognize utterances accurately, subpar readability can negatively affect user satisfaction, giving rise to a trade-off between recognition accuracy and user-friendliness. To effectively address this, it is imperative to consider both the speech-level, crucial for recognition accuracy, and the text-level, critical for user-friendliness. Consequently, we propose the development of an Error Explainable Benchmark (EEB) dataset. This dataset, while considering both speech- and text-level, enables a granular understanding of the model's shortcomings. Our proposition provides a structured pathway for a more `real-world-centric' evaluation, a marked shift away from abstracted, traditional methods, allowing for the detection and rectification of nuanced system weaknesses, ultimately aiming for an improved user experience.

KoBigBird-large: Transformation of Transformer for Korean Language Understanding

This work presents KoBigBird-large, a large size of Korean BigBird that achieves state-of-the-art performance and allows long sequence processing for Korean language understanding. Without further pretraining, we only transform the architecture and extend the positional encoding with our proposed Tapered Absolute Positional Encoding Representations (TAPER). In experiments, KoBigBird-large shows state-of-the-art overall performance on Korean language understanding benchmarks and the best performance on document classification and question answering tasks for longer sequences against the competitive baseline models. We publicly release our model here.

Towards Reliable and Fluent Large Language Models: Incorporating Feedback Learning Loops in QA Systems

Large language models (LLMs) have emerged as versatile tools in various daily applications. However, they are fraught with issues that undermine their utility and trustworthiness. These include the incorporation of erroneous references (citation), the generation of hallucinated information (correctness), and the inclusion of superfluous or omission of crucial details (fluency). To ameliorate these concerns, this study makes several key contributions. First, we build a dataset to train a critic model capable of evaluating the citation, correctness, and fluency of responses generated by LLMs in QA systems. Second, we propose an automated feedback mechanism that leverages the critic model to offer real-time feedback on heterogeneous aspects of generated text. Third, we introduce a feedback learning loop that uses this critic model to iteratively improve the performance of the LLM responsible for response generation. Experimental results demonstrate the efficacy of our approach, showing substantial improvements in citation and fluency metrics for ChatGPT, including a 4% precision increase in citation and an approximately 8% enhancement in the MAUVE metric for fluency, while maintaining high levels of correctness.

Data-Driven Approach for Formality-Sensitive Machine Translation: Language-Specific Handling and Synthetic Data Generation

In this paper, we introduce a data-driven approach for Formality-Sensitive Machine Translation (FSMT) that caters to the unique linguistic properties of four target languages. Our methodology centers on two core strategies: 1) language-specific data handling, and 2) synthetic data generation using large-scale language models and empirical prompt engineering. This approach demonstrates a considerable improvement over the baseline, highlighting the effectiveness of data-centric techniques. Our prompt engineering strategy further improves performance by producing superior synthetic translation examples.

Synthetic Alone: Exploring the Dark Side of Synthetic Data for Grammatical Error Correction

Data-centric AI approach aims to enhance the model performance without modifying the model and has been shown to impact model performance positively. While recent attention has been given to data-centric AI based on synthetic data, due to its potential for performance improvement, data-centric AI has long been exclusively validated using real-world data and publicly available benchmark datasets. In respect of this, data-centric AI still highly depends on real-world data, and the verification of models using synthetic data has not yet been thoroughly carried out. Given the challenges above, we ask the question: Does data quality control (noise injection and balanced data), a data-centric AI methodology acclaimed to have a positive impact, exhibit the same positive impact in models trained solely with synthetic data? To address this question, we conducted comparative analyses between models trained on synthetic and real-world data based on grammatical error correction (GEC) task. Our experimental results reveal that the data quality control method has a positive impact on models trained with real-world data, as previously reported in existing studies, while a negative impact is observed in models trained solely on synthetic data.

Knowledge Graph-Augmented Korean Generative Commonsense Reasoning

Generative commonsense reasoning refers to the task of generating acceptable and logical assumptions about everyday situations based on commonsense understanding. By utilizing an existing dataset such as Korean CommonGen, language generation models can learn commonsense reasoning specific to the Korean language. However, language models often fail to consider the relationships between concepts and the deep knowledge inherent to concepts. To address these limitations, we propose a method to utilize the Korean knowledge graph data for text generation. Our experimental result shows that the proposed method can enhance the efficiency of Korean commonsense inference, thereby underlining the significance of employing supplementary data.

Towards Diverse and Effective Question-Answer Pair Generation from Children Storybooks

Recent advances in QA pair generation (QAG) have raised interest in applying this technique to the educational field. However, the diversity of QA types remains a challenge despite its contributions to comprehensive learning and assessment of children. In this paper, we propose a QAG framework that enhances QA type diversity by producing different interrogative sentences and implicit/explicit answers. Our framework comprises a QFS-based answer generator, an iterative QA generator, and a relevancy-aware ranker. The two generators aim to expand the number of candidates while covering various types. The ranker trained on the in-context negative samples clarifies the top-N outputs based on the ranking score. Extensive evaluations and detailed analyses demonstrate that our approach outperforms previous state-of-the-art results by significant margins, achieving improved diversity and quality. Our task-oriented processes are consistent with real-world demand, which highlights our system's high applicability.

Self-Improving-Leaderboard: A Call for Real-World Centric Natural Language Processing Leaderboards

Leaderboard systems allow researchers to objectively evaluate Natural Language Processing (NLP) models and are typically used to identify models that exhibit superior performance on a given task in a predetermined setting. However, we argue that evaluation on a given test dataset is just one of many performance indications of the model. In this paper, we claim leaderboard competitions should also aim to identify models that exhibit the best performance in a real-world setting. We highlight three issues with current leaderboard systems: (1) the use of a single, static test set, (2) discrepancy between testing and real-world application (3) the tendency for leaderboard-centric competition to be biased towards the test set. As a solution, we propose a new paradigm of leaderboard systems that addresses these issues of current leaderboard system. Through this study, we hope to induce a paradigm shift towards more real -world-centric leaderboard competitions.

You Truly Understand What I Need: Intellectual and Friendly Dialogue Agents grounding Knowledge and Persona

To build a conversational agent that interacts fluently with humans, previous studies blend knowledge or personal profile into the pre-trained language model. However, the model that considers knowledge and persona at the same time is still limited, leading to hallucination and a passive way of using personas. We propose an effective dialogue agent that grounds external knowledge and persona simultaneously. The agent selects the proper knowledge and persona to use for generating the answers with our candidate scoring implemented with a poly-encoder. Then, our model generates the utterance with lesser hallucination and more engagingness utilizing retrieval augmented generation with knowledge-persona enhanced query. We conduct experiments on the persona-knowledge chat and achieve state-of-the-art performance in grounding and generation tasks on the automatic metrics. Moreover, we validate the answers from the models regarding hallucination and engagingness through human evaluation and qualitative results. We show our retriever's effectiveness in extracting relevant documents compared to the other previous retrievers, along with the comparison of multiple candidate scoring methods. Code is available at https://github.com/dlawjddn803/INFO

Analysis of Utterance Embeddings and Clustering Methods Related to Intent Induction for Task-Oriented Dialogue

This paper investigates unsupervised approaches to overcome quintessential challenges in designing task-oriented dialog schema: assigning intent labels to each dialog turn (intent clustering) and generating a set of intents based on the intent clustering methods (intent induction). We postulate there are two salient factors for automatic induction of intents: (1) clustering algorithm for intent labeling and (2) user utterance embedding space. We compare existing off-the-shelf clustering models and embeddings based on DSTC11 evaluation. Our extensive experiments demonstrate that we sholud add two huge caveat that selection of utterance embedding and clustering method in intent induction task should be very careful. We also present that pretrained MiniLM with Agglomerative clustering shows significant improvement in NMI, ARI, F1, accuracy and example coverage in intent induction tasks. The source code for reimplementation will be available at Github.