Post-hoc Utterance Refining Method by Entity Mining for Faithful Knowledge Grounded Conversations

Despite the striking advances in recent language generation performance, model-generated responses have suffered from the chronic problem of hallucinations that are either untrue or unfaithful to a given source. Especially in the task of knowledge grounded conversation, the models are required to generate informative responses, but hallucinated utterances lead to miscommunication. In particular, entity-level hallucination that causes critical misinformation and undesirable conversation is one of the major concerns. To address this issue, we propose a post-hoc refinement method called REM. It aims to enhance the quality and faithfulness of hallucinated utterances by refining them based on the source knowledge. If the generated utterance has a low source-faithfulness score with the given knowledge, REM mines the key entities in the knowledge and implicitly uses them for refining the utterances. We verify that our method reduces entity hallucination in the utterance. Also, we show the adaptability and efficacy of REM with extensive experiments and generative results. Our code is available at https://github.com/YOONNAJANG/REM.

Translation of Multifaceted Data without Re-Training of Machine Translation Systems

Translating major language resources to build minor language resources becomes a widely-used approach. Particularly in translating complex data points composed of multiple components, it is common to translate each component separately. However, we argue that this practice often overlooks the interrelation between components within the same data point. To address this limitation, we propose a novel MT pipeline that considers the intra-data relation in implementing MT for training data. In our MT pipeline, all the components in a data point are concatenated to form a single translation sequence and subsequently reconstructed to the data components after translation. We introduce a Catalyst Statement (CS) to enhance the intra-data relation, and Indicator Token (IT) to assist the decomposition of a translated sequence into its respective data components. Through our approach, we have achieved a considerable improvement in translation quality itself, along with its effectiveness as training data. Compared with the conventional approach that translates each data component separately, our method yields better training data that enhances the performance of the trained model by 2.690 points for the web page ranking (WPR) task, and 0.845 for the question generation (QG) task in the XGLUE benchmark.

Toward Practical Automatic Speech Recognition and Post-Processing: a Call for Explainable Error Benchmark Guideline

Automatic speech recognition (ASR) outcomes serve as input for downstream tasks, substantially impacting the satisfaction level of end-users. Hence, the diagnosis and enhancement of the vulnerabilities present in the ASR model bear significant importance. However, traditional evaluation methodologies of ASR systems generate a singular, composite quantitative metric, which fails to provide comprehensive insight into specific vulnerabilities. This lack of detail extends to the post-processing stage, resulting in further obfuscation of potential weaknesses. Despite an ASR model's ability to recognize utterances accurately, subpar readability can negatively affect user satisfaction, giving rise to a trade-off between recognition accuracy and user-friendliness. To effectively address this, it is imperative to consider both the speech-level, crucial for recognition accuracy, and the text-level, critical for user-friendliness. Consequently, we propose the development of an Error Explainable Benchmark (EEB) dataset. This dataset, while considering both speech- and text-level, enables a granular understanding of the model's shortcomings. Our proposition provides a structured pathway for a more `real-world-centric' evaluation, a marked shift away from abstracted, traditional methods, allowing for the detection and rectification of nuanced system weaknesses, ultimately aiming for an improved user experience.

Data-Driven Approach for Formality-Sensitive Machine Translation: Language-Specific Handling and Synthetic Data Generation

In this paper, we introduce a data-driven approach for Formality-Sensitive Machine Translation (FSMT) that caters to the unique linguistic properties of four target languages. Our methodology centers on two core strategies: 1) language-specific data handling, and 2) synthetic data generation using large-scale language models and empirical prompt engineering. This approach demonstrates a considerable improvement over the baseline, highlighting the effectiveness of data-centric techniques. Our prompt engineering strategy further improves performance by producing superior synthetic translation examples.

Synthetic Alone: Exploring the Dark Side of Synthetic Data for Grammatical Error Correction

Data-centric AI approach aims to enhance the model performance without modifying the model and has been shown to impact model performance positively. While recent attention has been given to data-centric AI based on synthetic data, due to its potential for performance improvement, data-centric AI has long been exclusively validated using real-world data and publicly available benchmark datasets. In respect of this, data-centric AI still highly depends on real-world data, and the verification of models using synthetic data has not yet been thoroughly carried out. Given the challenges above, we ask the question: Does data quality control (noise injection and balanced data), a data-centric AI methodology acclaimed to have a positive impact, exhibit the same positive impact in models trained solely with synthetic data? To address this question, we conducted comparative analyses between models trained on synthetic and real-world data based on grammatical error correction (GEC) task. Our experimental results reveal that the data quality control method has a positive impact on models trained with real-world data, as previously reported in existing studies, while a negative impact is observed in models trained solely on synthetic data.

Towards Diverse and Effective Question-Answer Pair Generation from Children Storybooks

Recent advances in QA pair generation (QAG) have raised interest in applying this technique to the educational field. However, the diversity of QA types remains a challenge despite its contributions to comprehensive learning and assessment of children. In this paper, we propose a QAG framework that enhances QA type diversity by producing different interrogative sentences and implicit/explicit answers. Our framework comprises a QFS-based answer generator, an iterative QA generator, and a relevancy-aware ranker. The two generators aim to expand the number of candidates while covering various types. The ranker trained on the in-context negative samples clarifies the top-N outputs based on the ranking score. Extensive evaluations and detailed analyses demonstrate that our approach outperforms previous state-of-the-art results by significant margins, achieving improved diversity and quality. Our task-oriented processes are consistent with real-world demand, which highlights our system's high applicability.

Self-Improving-Leaderboard: A Call for Real-World Centric Natural Language Processing Leaderboards

Leaderboard systems allow researchers to objectively evaluate Natural Language Processing (NLP) models and are typically used to identify models that exhibit superior performance on a given task in a predetermined setting. However, we argue that evaluation on a given test dataset is just one of many performance indications of the model. In this paper, we claim leaderboard competitions should also aim to identify models that exhibit the best performance in a real-world setting. We highlight three issues with current leaderboard systems: (1) the use of a single, static test set, (2) discrepancy between testing and real-world application (3) the tendency for leaderboard-centric competition to be biased towards the test set. As a solution, we propose a new paradigm of leaderboard systems that addresses these issues of current leaderboard system. Through this study, we hope to induce a paradigm shift towards more real -world-centric leaderboard competitions.

QUAK: A Synthetic Quality Estimation Dataset for Korean-English Neural Machine Translation

With the recent advance in neural machine translation demonstrating its importance, research on quality estimation (QE) has been steadily progressing. QE aims to automatically predict the quality of machine translation (MT) output without reference sentences. Despite its high utility in the real world, there remain several limitations concerning manual QE data creation: inevitably incurred non-trivial costs due to the need for translation experts, and issues with data scaling and language expansion. To tackle these limitations, we present QUAK, a Korean-English synthetic QE dataset generated in a fully automatic manner. This consists of three sub-QUAK datasets QUAK-M, QUAK-P, and QUAK-H, produced through three strategies that are relatively free from language constraints. Since each strategy requires no human effort, which facilitates scalability, we scale our data up to 1.58M for QUAK-P, H and 6.58M for QUAK-M. As an experiment, we quantitatively analyze word-level QE results in various ways while performing statistical analysis. Moreover, we show that datasets scaled in an efficient way also contribute to performance improvements by observing meaningful performance gains in QUAK-M, P when adding data up to 1.58M.

A Self-Supervised Automatic Post-Editing Data Generation Tool

Data building for automatic post-editing (APE) requires extensive and expert-level human effort, as it contains an elaborate process that involves identifying errors in sentences and providing suitable revisions. Hence, we develop a self-supervised data generation tool, deployable as a web application, that minimizes human supervision and constructs personalized APE data from a parallel corpus for several language pairs with English as the target language. Data-centric APE research can be conducted using this tool, involving many language pairs that have not been studied thus far owing to the lack of suitable data.

A New Tool for Efficiently Generating Quality Estimation Datasets

Building of data for quality estimation (QE) training is expensive and requires significant human labor. In this study, we focus on a data-centric approach while performing QE, and subsequently propose a fully automatic pseudo-QE dataset generation tool that generates QE datasets by receiving only monolingual or parallel corpus as the input. Consequently, the QE performance is enhanced either by data augmentation or by encouraging multiple language pairs to exploit the applicability of QE. Further, we intend to publicly release this user friendly QE dataset generation tool as we believe this tool provides a new, inexpensive method to the community for developing QE datasets.