To Copy, or not to Copy; That is a Critical Issue of the Output Softmax Layer in Neural Sequential Recommenders

Recent studies suggest that the existing neural models have difficulty handling repeated items in sequential recommendation tasks. However, our understanding of this difficulty is still limited. In this study, we substantially advance this field by identifying a major source of the problem: the single hidden state embedding and static item embeddings in the output softmax layer. Specifically, the similarity structure of the global item embeddings in the softmax layer sometimes forces the single hidden state embedding to be close to new items when copying is a better choice, while sometimes forcing the hidden state to be close to the items from the input inappropriately. To alleviate the problem, we adapt the recently-proposed softmax alternatives such as softmax-CPR to sequential recommendation tasks and demonstrate that the new softmax architectures unleash the capability of the neural encoder on learning when to copy and when to exclude the items from the input sequence. By only making some simple modifications on the output softmax layer for SASRec and GRU4Rec, softmax-CPR achieves consistent improvement in 12 datasets. With almost the same model size, our best method not only improves the average NDCG@10 of GRU4Rec in 5 datasets with duplicated items by 10% (4%-17% individually) but also improves 7 datasets without duplicated items by 24% (8%-39%)!

Encoding Multi-Domain Scientific Papers by Ensembling Multiple CLS Tokens

Many useful tasks on scientific documents, such as topic classification and citation prediction, involve corpora that span multiple scientific domains. Typically, such tasks are accomplished by representing the text with a vector embedding obtained from a Transformer's single CLS token. In this paper, we argue that using multiple CLS tokens could make a Transformer better specialize to multiple scientific domains. We present Multi2SPE: it encourages each of multiple CLS tokens to learn diverse ways of aggregating token embeddings, then sums them up together to create a single vector representation. We also propose our new multi-domain benchmark, Multi-SciDocs, to test scientific paper vector encoders under multi-domain settings. We show that Multi2SPE reduces error by up to 25 percent in multi-domain citation prediction, while requiring only a negligible amount of computation in addition to one BERT forward pass.

Revisiting the Architectures like Pointer Networks to Efficiently Improve the Next Word Distribution, Summarization Factuality, and Beyond

Is the output softmax layer, which is adopted by most language models (LMs), always the best way to compute the next word probability? Given so many attention layers in a modern transformer-based LM, are the pointer networks redundant nowadays? In this study, we discover that the answers to both questions are no. This is because the softmax bottleneck sometimes prevents the LMs from predicting the desired distribution and the pointer networks can be used to break the bottleneck efficiently. Based on the finding, we propose several softmax alternatives by simplifying the pointer networks and accelerating the word-by-word rerankers. In GPT-2, our proposals are significantly better and more efficient than mixture of softmax, a state-of-the-art softmax alternative. In summarization experiments, without significantly decreasing its training/testing speed, our best method based on T5-Small improves factCC score by 2 points in CNN/DM and XSUM dataset, and improves MAUVE scores by 30% in BookSum paragraph-level dataset.

Multi-CLS BERT: An Efficient Alternative to Traditional Ensembling

Ensembling BERT models often significantly improves accuracy, but at the cost of significantly more computation and memory footprint. In this work, we propose Multi-CLS BERT, a novel ensembling method for CLS-based prediction tasks that is almost as efficient as a single BERT model. Multi-CLS BERT uses multiple CLS tokens with a parameterization and objective that encourages their diversity. Thus instead of fine-tuning each BERT model in an ensemble (and running them all at test time), we need only fine-tune our single Multi-CLS BERT model (and run the one model at test time, ensembling just the multiple final CLS embeddings). To test its effectiveness, we build Multi-CLS BERT on top of a state-of-the-art pretraining method for BERT (Aroca-Ouellette and Rudzicz, 2020). In experiments on GLUE and SuperGLUE we show that our Multi-CLS BERT reliably improves both overall accuracy and confidence estimation. When only 100 training samples are available in GLUE, the Multi-CLS BERT_Base model can even outperform the corresponding BERT_Large model. We analyze the behavior of our Multi-CLS BERT, showing that it has many of the same characteristics and behavior as a typical BERT 5-way ensemble, but with nearly 4-times less computation and memory.

Augmenting Scientific Creativity with Retrieval across Knowledge Domains

Exposure to ideas in domains outside a scientist's own may benefit her in reformulating existing research problems in novel ways and discovering new application domains for existing solution ideas. While improved performance in scholarly search engines can help scientists efficiently identify relevant advances in domains they may already be familiar with, it may fall short of helping them explore diverse ideas \textit{outside} such domains. In this paper we explore the design of systems aimed at augmenting the end-user ability in cross-domain exploration with flexible query specification. To this end, we develop an exploratory search system in which end-users can select a portion of text core to their interest from a paper abstract and retrieve papers that have a high similarity to the user-selected core aspect but differ in terms of domains. Furthermore, end-users can `zoom in' to specific domain clusters to retrieve more papers from them and understand nuanced differences within the clusters. Our case studies with scientists uncover opportunities and design implications for systems aimed at facilitating cross-domain exploration and inspiration.

Open Aspect Target Sentiment Classification with Natural Language Prompts

For many business applications, we often seek to analyze sentiments associated with any arbitrary aspects of commercial products, despite having a very limited amount of labels or even without any labels at all. However, existing aspect target sentiment classification (ATSC) models are not trainable if annotated datasets are not available. Even with labeled data, they fall short of reaching satisfactory performance. To address this, we propose simple approaches that better solve ATSC with natural language prompts, enabling the task under zero-shot cases and enhancing supervised settings, especially for few-shot cases. Under the few-shot setting for SemEval 2014 Task 4 laptop domain, our method of reformulating ATSC as an NLI task outperforms supervised SOTA approaches by up to 24.13 accuracy points and 33.14 macro F1 points. Moreover, we demonstrate that our prompts could handle implicitly stated aspects as well: our models reach about 77% accuracy on detecting sentiments for aspect categories (e.g., food), which do not necessarily appear within the text, even though we trained the models only with explicitly mentioned aspect terms (e.g., fajitas) from just 16 reviews - while the accuracy of the no-prompt baseline is only around 65%.

Multi-facet Universal Schema

Universal schema (USchema) assumes that two sentence patterns that share the same entity pairs are similar to each other. This assumption is widely adopted for solving various types of relation extraction (RE) tasks. Nevertheless, each sentence pattern could contain multiple facets, and not every facet is similar to all the facets of another sentence pattern co-occurring with the same entity pair. To address the violation of the USchema assumption, we propose multi-facet universal schema that uses a neural model to represent each sentence pattern as multiple facet embeddings and encourage one of these facet embeddings to be close to that of another sentence pattern if they co-occur with the same entity pair. In our experiments, we demonstrate that multi-facet embeddings significantly outperform their single-facet embedding counterpart, compositional universal schema (CUSchema) (Verga et al., 2016), in distantly supervised relation extraction tasks. Moreover, we can also use multiple embeddings to detect the entailment relation between two sentence patterns when no manual label is available.

Changing the Mind of Transformers for Topically-Controllable Language Generation

Large Transformer-based language models can aid human authors by suggesting plausible continuations of text written so far. However, current interactive writing assistants do not allow authors to guide text generation in desired topical directions. To address this limitation, we design a framework that displays multiple candidate upcoming topics, of which a user can select a subset to guide the generation. Our framework consists of two components: (1) a method that produces a set of candidate topics by predicting the centers of word clusters in the possible continuations, and (2) a text generation model whose output adheres to the chosen topics. The training of both components is self-supervised, using only unlabeled text. Our experiments demonstrate that our topic options are better than those of standard clustering approaches, and our framework often generates fluent sentences related to the chosen topics, as judged by automated metrics and crowdsourced workers.

Extending Multi-Sense Word Embedding to Phrases and Sentences for Unsupervised Semantic Applications

Most unsupervised NLP models represent each word with a single point or single region in semantic space, while the existing multi-sense word embeddings cannot represent longer word sequences like phrases or sentences. We propose a novel embedding method for a text sequence (a phrase or a sentence) where each sequence is represented by a distinct set of multi-mode codebook embeddings to capture different semantic facets of its meaning. The codebook embeddings can be viewed as the cluster centers which summarize the distribution of possibly co-occurring words in a pre-trained word embedding space. We introduce an end-to-end trainable neural model that directly predicts the set of cluster centers from the input text sequence during test time. Our experiments show that the per-sentence codebook embeddings significantly improve the performances in unsupervised sentence similarity and extractive summarization benchmarks. In phrase similarity experiments, we discover that the multi-facet embeddings provide an interpretable semantic representation but do not outperform the single-facet baseline.

AutoKnow: Self-Driving Knowledge Collection for Products of Thousands of Types

Can one build a knowledge graph (KG) for all products in the world? Knowledge graphs have firmly established themselves as valuable sources of information for search and question answering, and it is natural to wonder if a KG can contain information about products offered at online retail sites. There have been several successful examples of generic KGs, but organizing information about products poses many additional challenges, including sparsity and noise of structured data for products, complexity of the domain with millions of product types and thousands of attributes, heterogeneity across large number of categories, as well as large and constantly growing number of products. We describe AutoKnow, our automatic (self-driving) system that addresses these challenges. The system includes a suite of novel techniques for taxonomy construction, product property identification, knowledge extraction, anomaly detection, and synonym discovery. AutoKnow is (a) automatic, requiring little human intervention, (b) multi-scalable, scalable in multiple dimensions (many domains, many products, and many attributes), and (c) integrative, exploiting rich customer behavior logs. AutoKnow has been operational in collecting product knowledge for over 11K product types.