Cluster-Level Contrastive Learning for Emotion Recognition in Conversations

A key challenge for Emotion Recognition in Conversations (ERC) is to distinguish semantically similar emotions. Some works utilise Supervised Contrastive Learning (SCL) which uses categorical emotion labels as supervision signals and contrasts in high-dimensional semantic space. However, categorical labels fail to provide quantitative information between emotions. ERC is also not equally dependent on all embedded features in the semantic space, which makes the high-dimensional SCL inefficient. To address these issues, we propose a novel low-dimensional Supervised Cluster-level Contrastive Learning (SCCL) method, which first reduces the high-dimensional SCL space to a three-dimensional affect representation space Valence-Arousal-Dominance (VAD), then performs cluster-level contrastive learning to incorporate measurable emotion prototypes. To help modelling the dialogue and enriching the context, we leverage the pre-trained knowledge adapters to infuse linguistic and factual knowledge. Experiments show that our method achieves new state-of-the-art results with 69.81% on IEMOCAP, 65.7% on MELD, and 62.51% on DailyDialog datasets. The analysis also proves that the VAD space is not only suitable for ERC but also interpretable, with VAD prototypes enhancing its performance and stabilising the training of SCCL. In addition, the pre-trained knowledge adapters benefit the performance of the utterance encoder and SCCL. Our code is available at: https://github.com/SteveKGYang/SCCL

SpanEmo: Casting Multi-label Emotion Classification as Span-prediction

Emotion recognition (ER) is an important task in Natural Language Processing (NLP), due to its high impact in real-world applications from health and well-being to author profiling, consumer analysis and security. Current approaches to ER, mainly classify emotions independently without considering that emotions can co-exist. Such approaches overlook potential ambiguities, in which multiple emotions overlap. We propose a new model "SpanEmo" casting multi-label emotion classification as span-prediction, which can aid ER models to learn associations between labels and words in a sentence. Furthermore, we introduce a loss function focused on modelling multiple co-existing emotions in the input sentence. Experiments performed on the SemEval2018 multi-label emotion data over three language sets (i.e., English, Arabic and Spanish) demonstrate our method's effectiveness. Finally, we present different analyses that illustrate the benefits of our method in terms of improving the model performance and learning meaningful associations between emotion classes and words in the sentence.