Disambiguation in Conversational Question Answering in the Era of LLM: A Survey

Ambiguity remains a fundamental challenge in Natural Language Processing (NLP) due to the inherent complexity and flexibility of human language. With the advent of Large Language Models (LLMs), addressing ambiguity has become even more critical due to their expanded capabilities and applications. In the context of Conversational Question Answering (CQA), this paper explores the definition, forms, and implications of ambiguity for language driven systems, particularly in the context of LLMs. We define key terms and concepts, categorize various disambiguation approaches enabled by LLMs, and provide a comparative analysis of their advantages and disadvantages. We also explore publicly available datasets for benchmarking ambiguity detection and resolution techniques and highlight their relevance for ongoing research. Finally, we identify open problems and future research directions, proposing areas for further investigation. By offering a comprehensive review of current research on ambiguities and disambiguation with LLMs, we aim to contribute to the development of more robust and reliable language systems.

Enterprise Benchmarks for Large Language Model Evaluation

The advancement of large language models (LLMs) has led to a greater challenge of having a rigorous and systematic evaluation of complex tasks performed, especially in enterprise applications. Therefore, LLMs need to be able to benchmark enterprise datasets for various tasks. This work presents a systematic exploration of benchmarking strategies tailored to LLM evaluation, focusing on the utilization of domain-specific datasets and consisting of a variety of NLP tasks. The proposed evaluation framework encompasses 25 publicly available datasets from diverse enterprise domains like financial services, legal, cyber security, and climate and sustainability. The diverse performance of 13 models across different enterprise tasks highlights the importance of selecting the right model based on the specific requirements of each task. Code and prompts are available on GitHub.