Beyond Digital "Echo Chambers": The Role of Viewpoint Diversity in Political Discussion

Increasingly taking place in online spaces, modern political conversations are typically perceived to be unproductively affirming -- siloed in so called ``echo chambers'' of exclusively like-minded discussants. Yet, to date we lack sufficient means to measure viewpoint diversity in conversations. To this end, in this paper, we operationalize two viewpoint metrics proposed for recommender systems and adapt them to the context of social media conversations. This is the first study to apply these two metrics (Representation and Fragmentation) to real world data and to consider the implications for online conversations specifically. We apply these measures to two topics -- daylight savings time (DST), which serves as a control, and the more politically polarized topic of immigration. We find that the diversity scores for both Fragmentation and Representation are lower for immigration than for DST. Further, we find that while pro-immigrant views receive consistent pushback on the platform, anti-immigrant views largely operate within echo chambers. We observe less severe yet similar patterns for DST. Taken together, Representation and Fragmentation paint a meaningful and important new picture of viewpoint diversity.

SocioProbe: What, When, and Where Language Models Learn about Sociodemographics

Pre-trained language models (PLMs) have outperformed other NLP models on a wide range of tasks. Opting for a more thorough understanding of their capabilities and inner workings, researchers have established the extend to which they capture lower-level knowledge like grammaticality, and mid-level semantic knowledge like factual understanding. However, there is still little understanding of their knowledge of higher-level aspects of language. In particular, despite the importance of sociodemographic aspects in shaping our language, the questions of whether, where, and how PLMs encode these aspects, e.g., gender or age, is still unexplored. We address this research gap by probing the sociodemographic knowledge of different single-GPU PLMs on multiple English data sets via traditional classifier probing and information-theoretic minimum description length probing. Our results show that PLMs do encode these sociodemographics, and that this knowledge is sometimes spread across the layers of some of the tested PLMs. We further conduct a multilingual analysis and investigate the effect of supplementary training to further explore to what extent, where, and with what amount of pre-training data the knowledge is encoded. Our overall results indicate that sociodemographic knowledge is still a major challenge for NLP. PLMs require large amounts of pre-training data to acquire the knowledge and models that excel in general language understanding do not seem to own more knowledge about these aspects.

Bridging Fairness and Environmental Sustainability in Natural Language Processing

Fairness and environmental impact are important research directions for the sustainable development of artificial intelligence. However, while each topic is an active research area in natural language processing (NLP), there is a surprising lack of research on the interplay between the two fields. This lacuna is highly problematic, since there is increasing evidence that an exclusive focus on fairness can actually hinder environmental sustainability, and vice versa. In this work, we shed light on this crucial intersection in NLP by (1) investigating the efficiency of current fairness approaches through surveying example methods for reducing unfair stereotypical bias from the literature, and (2) evaluating a common technique to reduce energy consumption (and thus environmental impact) of English NLP models, knowledge distillation (KD), for its impact on fairness. In this case study, we evaluate the effect of important KD factors, including layer and dimensionality reduction, with respect to: (a) performance on the distillation task (natural language inference and semantic similarity prediction), and (b) multiple measures and dimensions of stereotypical bias (e.g., gender bias measured via the Word Embedding Association Test). Our results lead us to clarify current assumptions regarding the effect of KD on unfair bias: contrary to other findings, we show that KD can actually decrease model fairness.

"It's Not Just Hate'': A Multi-Dimensional Perspective on Detecting Harmful Speech Online

Well-annotated data is a prerequisite for good Natural Language Processing models. Too often, though, annotation decisions are governed by optimizing time or annotator agreement. We make a case for nuanced efforts in an interdisciplinary setting for annotating offensive online speech. Detecting offensive content is rapidly becoming one of the most important real-world NLP tasks. However, most datasets use a single binary label, e.g., for hate or incivility, even though each concept is multi-faceted. This modeling choice severely limits nuanced insights, but also performance. We show that a more fine-grained multi-label approach to predicting incivility and hateful or intolerant content addresses both conceptual and performance issues. We release a novel dataset of over 40,000 tweets about immigration from the US and UK, annotated with six labels for different aspects of incivility and intolerance. Our dataset not only allows for a more nuanced understanding of harmful speech online, models trained on it also outperform or match performance on benchmark datasets.

ProSiT! Latent Variable Discovery with PROgressive SImilarity Thresholds

The most common ways to explore latent document dimensions are topic models and clustering methods. However, topic models have several drawbacks: e.g., they require us to choose the number of latent dimensions a priori, and the results are stochastic. Most clustering methods have the same issues and lack flexibility in various ways, such as not accounting for the influence of different topics on single documents, forcing word-descriptors to belong to a single topic (hard-clustering) or necessarily relying on word representations. We propose PROgressive SImilarity Thresholds - ProSiT, a deterministic and interpretable method, agnostic to the input format, that finds the optimal number of latent dimensions and only has two hyper-parameters, which can be set efficiently via grid search. We compare this method with a wide range of topic models and clustering methods on four benchmark data sets. In most setting, ProSiT matches or outperforms the other methods in terms six metrics of topic coherence and distinctiveness, producing replicable, deterministic results.

Data-Efficient Strategies for Expanding Hate Speech Detection into Under-Resourced Languages

Hate speech is a global phenomenon, but most hate speech datasets so far focus on English-language content. This hinders the development of more effective hate speech detection models in hundreds of languages spoken by billions across the world. More data is needed, but annotating hateful content is expensive, time-consuming and potentially harmful to annotators. To mitigate these issues, we explore data-efficient strategies for expanding hate speech detection into under-resourced languages. In a series of experiments with mono- and multilingual models across five non-English languages, we find that 1) a small amount of target-language fine-tuning data is needed to achieve strong performance, 2) the benefits of using more such data decrease exponentially, and 3) initial fine-tuning on readily-available English data can partially substitute target-language data and improve model generalisability. Based on these findings, we formulate actionable recommendations for hate speech detection in low-resource language settings.

The State of Profanity Obfuscation in Natural Language Processing

Work on hate speech has made the consideration of rude and harmful examples in scientific publications inevitable. This raises various problems, such as whether or not to obscure profanities. While science must accurately disclose what it does, the unwarranted spread of hate speech is harmful to readers, and increases its internet frequency. While maintaining publications' professional appearance, obfuscating profanities makes it challenging to evaluate the content, especially for non-native speakers. Surveying 150 ACL papers, we discovered that obfuscation is usually employed for English but not other languages, and even so quite uneven. We discuss the problems with obfuscation and suggest a multilingual community resource called PrOf that has a Python module to standardize profanity obfuscation processes. We believe PrOf can help scientific publication policies to make hate speech work accessible and comparable, irrespective of language.

Is It Worth the (Environmental) Cost? Limited Evidence for the Benefits of Diachronic Continuous Training

Language is constantly changing and evolving, leaving language models to quickly become outdated, both factually and linguistically. Recent research proposes we continuously update our models using new data. Continuous training allows us to teach language models about new events and facts and changing norms. However, continuous training also means continuous costs. We show there is currently limited evidence for the benefits of continuous training, be it for the actual downstream performance or the environmental cost. Our results show continuous training does not significantly improve performance. While it is clear that, sooner or later, our language models need to be updated, it is unclear when this effort is worth the cost. We call for a critical reflection about when and how to use continuous training and for more benchmarks to support this research direction.

Can Demographic Factors Improve Text Classification? Revisiting Demographic Adaptation in the Age of Transformers

Demographic factors (e.g., gender or age) shape our language. Previous work showed that incorporating demographic factors can consistently improve performance for various NLP tasks with traditional NLP models. In this work, we investigate whether these previous findings still hold with state-of-the-art pretrained Transformer-based language models (PLMs). We use three common specialization methods proven effective for incorporating external knowledge into pretrained Transformers (e.g., domain-specific or geographic knowledge). We adapt the language representations for the demographic dimensions of gender and age, using continuous language modeling and dynamic multi-task learning for adaptation, where we couple language modeling objectives with the prediction of demographic classes. Our results when employing a multilingual PLM show substantial performance gains across four languages (English, German, French, and Danish), which is consistent with the results of previous work. However, controlling for confounding factors -- primarily domain and language proficiency of Transformer-based PLMs -- shows that downstream performance gains from our demographic adaptation do not actually stem from demographic knowledge. Our results indicate that demographic specialization of PLMs, while holding promise for positive societal impact, still represents an unsolved problem for (modern) NLP.

On the Limitations of Sociodemographic Adaptation with Transformers

Sociodemographic factors (e.g., gender or age) shape our language. Previous work showed that incorporating specific sociodemographic factors can consistently improve performance for various NLP tasks in traditional NLP models. We investigate whether these previous findings still hold with state-of-the-art pretrained Transformers. We use three common specialization methods proven effective for incorporating external knowledge into pretrained Transformers (e.g., domain-specific or geographic knowledge). We adapt the language representations for the sociodemographic dimensions of gender and age, using continuous language modeling and dynamic multi-task learning for adaptation, where we couple language modeling with the prediction of a sociodemographic class. Our results when employing a multilingual model show substantial performance gains across four languages (English, German, French, and Danish). These findings are in line with the results of previous work and hold promise for successful sociodemographic specialization. However, controlling for confounding factors like domain and language shows that, while sociodemographic adaptation does improve downstream performance, the gains do not always solely stem from sociodemographic knowledge. Our results indicate that sociodemographic specialization, while very important, is still an unresolved problem in NLP.