Abstract:Recent studies find existing self-supervised speech encoders contain primarily acoustic rather than semantic information. As a result, pipelined supervised automatic speech recognition (ASR) to large language model (LLM) systems achieve state-of-the-art results on semantic spoken language tasks by utilizing rich semantic representations from the LLM. These systems come at the cost of labeled audio transcriptions, which is expensive and time-consuming to obtain. We propose a task-agnostic unsupervised way of incorporating semantic information from LLMs into self-supervised speech encoders without labeled audio transcriptions. By introducing semantics, we improve existing speech encoder spoken language understanding performance by over 10\% on intent classification, with modest gains in named entity resolution and slot filling, and spoken question answering FF1 score by over 2\%. Our unsupervised approach achieves similar performance as supervised methods trained on over 100 hours of labeled audio transcripts, demonstrating the feasibility of unsupervised semantic augmentations to existing speech encoders.
Abstract:Multi-task learning (MTL), instruction tuning, and prompting have recently been shown to improve the generalizability of large language models to new tasks. However, the benefits of such methods are less well-documented in smaller language models, with some studies finding contradictory results. In this work, we explore and isolate the effects of (i) model size, (ii) general purpose MTL, (iii) in-domain MTL, (iv) instruction tuning, and (v) few-shot fine-tuning for models with fewer than 500 million parameters. Our experiments in the zero-shot setting demonstrate that models gain 31% relative improvement, on average, from general purpose MTL, with an additional 37.6% relative gain from in-domain MTL. Contradictory to prior works on large models, we find that instruction tuning provides a modest 2% performance improvement for small models.
Abstract:We propose a novel deliberation-based approach to end-to-end (E2E) spoken language understanding (SLU), where a streaming automatic speech recognition (ASR) model produces the first-pass hypothesis and a second-pass natural language understanding (NLU) component generates the semantic parse by conditioning on both ASR's text and audio embeddings. By formulating E2E SLU as a generalized decoder, our system is able to support complex compositional semantic structures. Furthermore, the sharing of parameters between ASR and NLU makes the system especially suitable for resource-constrained (on-device) environments; our proposed approach consistently outperforms strong pipeline NLU baselines by 0.82% to 1.34% across various operating points on the spoken version of the TOPv2 dataset. We demonstrate that the fusion of text and audio features, coupled with the system's ability to rewrite the first-pass hypothesis, makes our approach more robust to ASR errors. Finally, we show that our approach can significantly reduce the degradation when moving from natural speech to synthetic speech training, but more work is required to make text-to-speech (TTS) a viable solution for scaling up E2E SLU.
Abstract:Task-oriented semantic parsing models have achieved strong results in recent years, but unfortunately do not strike an appealing balance between model size, runtime latency, and cross-domain generalizability. We tackle this problem by introducing scenario-based semantic parsing: a variant of the original task which first requires disambiguating an utterance's "scenario" (an intent-slot template with variable leaf spans) before generating its frame, complete with ontology and utterance tokens. This formulation enables us to isolate coarse-grained and fine-grained aspects of the task, each of which we solve with off-the-shelf neural modules, also optimizing for the axes outlined above. Concretely, we create a Retrieve-and-Fill (RAF) architecture comprised of (1) a retrieval module which ranks the best scenario given an utterance and (2) a filling module which imputes spans into the scenario to create the frame. Our model is modular, differentiable, interpretable, and allows us to garner extra supervision from scenarios. RAF achieves strong results in high-resource, low-resource, and multilingual settings, outperforming recent approaches by wide margins despite, using base pre-trained encoders, small sequence lengths, and parallel decoding.
Abstract:While large pre-trained language models accumulate a lot of knowledge in their parameters, it has been demonstrated that augmenting it with non-parametric retrieval-based memory has a number of benefits from accuracy improvements to data efficiency for knowledge-focused tasks, such as question answering. In this paper, we are applying retrieval-based modeling ideas to the problem of multi-domain task-oriented semantic parsing for conversational assistants. Our approach, RetroNLU, extends a sequence-to-sequence model architecture with a retrieval component, used to fetch existing similar examples and provide them as an additional input to the model. In particular, we analyze two settings, where we augment an input with (a) retrieved nearest neighbor utterances (utterance-nn), and (b) ground-truth semantic parses of nearest neighbor utterances (semparse-nn). Our technique outperforms the baseline method by 1.5% absolute macro-F1, especially at the low resource setting, matching the baseline model accuracy with only 40% of the data. Furthermore, we analyze the nearest neighbor retrieval component's quality, model sensitivity and break down the performance for semantic parses of different utterance complexity.
Abstract:Data efficiency, despite being an attractive characteristic, is often challenging to measure and optimize for in task-oriented semantic parsing; unlike exact match, it can require both model- and domain-specific setups, which have, historically, varied widely across experiments. In our work, as a step towards providing a unified solution to data-efficiency-related questions, we introduce a four-stage protocol which gives an approximate measure of how much in-domain, "target" data a parser requires to achieve a certain quality bar. Specifically, our protocol consists of (1) sampling target subsets of different cardinalities, (2) fine-tuning parsers on each subset, (3) obtaining a smooth curve relating target subset (%) vs. exact match (%), and (4) referencing the curve to mine ad-hoc (target subset, exact match) points. We apply our protocol in two real-world case studies -- model generalizability and intent complexity -- illustrating its flexibility and applicability to practitioners in task-oriented semantic parsing.
Abstract:When tuning the architecture and hyperparameters of large machine learning models for on-device deployment, it is desirable to understand the optimal trade-offs between on-device latency and model accuracy. In this work, we leverage recent methodological advances in Bayesian optimization over high-dimensional search spaces and multi-objective Bayesian optimization to efficiently explore these trade-offs for a production-scale on-device natural language understanding model at Facebook.
Abstract:An effective recipe for building seq2seq, non-autoregressive, task-oriented parsers to map utterances to semantic frames proceeds in three steps: encoding an utterance $x$, predicting a frame's length |y|, and decoding a |y|-sized frame with utterance and ontology tokens. Though empirically strong, these models are typically bottlenecked by length prediction, as even small inaccuracies change the syntactic and semantic characteristics of resulting frames. In our work, we propose span pointer networks, non-autoregressive parsers which shift the decoding task from text generation to span prediction; that is, when imputing utterance spans into frame slots, our model produces endpoints (e.g., [i, j]) as opposed to text (e.g., "6pm"). This natural quantization of the output space reduces the variability of gold frames, therefore improving length prediction and, ultimately, exact match. Furthermore, length prediction is now responsible for frame syntax and the decoder is responsible for frame semantics, resulting in a coarse-to-fine model. We evaluate our approach on several task-oriented semantic parsing datasets. Notably, we bridge the quality gap between non-autogressive and autoregressive parsers, achieving 87 EM on TOPv2 (Chen et al. 2020). Furthermore, due to our more consistent gold frames, we show strong improvements in model generalization in both cross-domain and cross-lingual transfer in low-resource settings. Finally, due to our diminished output vocabulary, we observe 70% reduction in latency and 83% reduction in memory at beam size 5 compared to prior non-autoregressive parsers.
Abstract:Task-oriented semantic parsing models typically have high resource requirements: to support new ontologies (i.e., intents and slots), practitioners crowdsource thousands of samples for supervised fine-tuning. Partly, this is due to the structure of de facto copy-generate parsers; these models treat ontology labels as discrete entities, relying on parallel data to extrinsically derive their meaning. In our work, we instead exploit what we intrinsically know about ontology labels; for example, the fact that SL:TIME_ZONE has the categorical type "slot" and language-based span "time zone". Using this motivation, we build our approach with offline and online stages. During preprocessing, for each ontology label, we extract its intrinsic properties into a component, and insert each component into an inventory as a cache of sorts. During training, we fine-tune a seq2seq, pre-trained transformer to map utterances and inventories to frames, parse trees comprised of utterance and ontology tokens. Our formulation encourages the model to consider ontology labels as a union of its intrinsic properties, therefore substantially bootstrapping learning in low-resource settings. Experiments show our model is highly sample efficient: using a low-resource benchmark derived from TOPv2, our inventory parser outperforms a copy-generate parser by +15 EM absolute (44% relative) when fine-tuning on 10 samples from an unseen domain.
Abstract:Semantic parsing using sequence-to-sequence models allows parsing of deeper representations compared to traditional word tagging based models. In spite of these advantages, widespread adoption of these models for real-time conversational use cases has been stymied by higher compute requirements and thus higher latency. In this work, we propose a non-autoregressive approach to predict semantic parse trees with an efficient seq2seq model architecture. By combining non-autoregressive prediction with convolutional neural networks, we achieve significant latency gains and parameter size reduction compared to traditional RNN models. Our novel architecture achieves up to an 81% reduction in latency on TOP dataset and retains competitive performance to non-pretrained models on three different semantic parsing datasets. Our code is available at https://github.com/facebookresearch/pytext