A Retail-Corpus for Aspect-Based Sentiment Analysis with Large Language Models

Aspect-based sentiment analysis enhances sentiment detection by associating it with specific aspects, offering deeper insights than traditional sentiment analysis. This study introduces a manually annotated dataset of 10,814 multilingual customer reviews covering brick-and-mortar retail stores, labeled with eight aspect categories and their sentiment. Using this dataset, the performance of GPT-4 and LLaMA-3 in aspect based sentiment analysis is evaluated to establish a baseline for the newly introduced data. The results show both models achieving over 85% accuracy, while GPT-4 outperforms LLaMA-3 overall with regard to all relevant metrics.

Understanding Stigmatizing Language Lexicons: A Comparative Analysis in Clinical Contexts

Stigmatizing language results in healthcare inequities, yet there is no universally accepted or standardized lexicon defining which words, terms, or phrases constitute stigmatizing language in healthcare. We conducted a systematic search of the literature to identify existing stigmatizing language lexicons and then analyzed them comparatively to examine: 1) similarities and discrepancies between these lexicons, and 2) the distribution of positive, negative, or neutral terms based on an established sentiment dataset. Our search identified four lexicons. The analysis results revealed moderate semantic similarity among them, and that most stigmatizing terms are related to judgmental expressions by clinicians to describe perceived negative behaviors. Sentiment analysis showed a predominant proportion of negatively classified terms, though variations exist across lexicons. Our findings underscore the need for a standardized lexicon and highlight challenges in defining stigmatizing language in clinical texts.

Optimizing Small Transformer-Based Language Models for Multi-Label Sentiment Analysis in Short Texts

Sentiment classification in short text datasets faces significant challenges such as class imbalance, limited training samples, and the inherent subjectivity of sentiment labels -- issues that are further intensified by the limited context in short texts. These factors make it difficult to resolve ambiguity and exacerbate data sparsity, hindering effective learning. In this paper, we evaluate the effectiveness of small Transformer-based models (i.e., BERT and RoBERTa, with fewer than 1 billion parameters) for multi-label sentiment classification, with a particular focus on short-text settings. Specifically, we evaluated three key factors influencing model performance: (1) continued domain-specific pre-training, (2) data augmentation using automatically generated examples, specifically generative data augmentation, and (3) architectural variations of the classification head. Our experiment results show that data augmentation improves classification performance, while continued pre-training on augmented datasets can introduce noise rather than boost accuracy. Furthermore, we confirm that modifications to the classification head yield only marginal benefits. These findings provide practical guidance for optimizing BERT-based models in resource-constrained settings and refining strategies for sentiment classification in short-text datasets.

BRoverbs -- Measuring how much LLMs understand Portuguese proverbs

Large Language Models (LLMs) exhibit significant performance variations depending on the linguistic and cultural context in which they are applied. This disparity signals the necessity of mature evaluation frameworks that can assess their capabilities in specific regional settings. In the case of Portuguese, existing evaluations remain limited, often relying on translated datasets that may not fully capture linguistic nuances or cultural references. Meanwhile, native Portuguese-language datasets predominantly focus on structured national exams or sentiment analysis of social media interactions, leaving gaps in evaluating broader linguistic understanding. To address this limitation, we introduce BRoverbs, a dataset specifically designed to assess LLM performance through Brazilian proverbs. Proverbs serve as a rich linguistic resource, encapsulating cultural wisdom, figurative expressions, and complex syntactic structures that challenge the model comprehension of regional expressions. BRoverbs aims to provide a new evaluation tool for Portuguese-language LLMs, contributing to advancing regionally informed benchmarking. The benchmark is available at https://huggingface.co/datasets/Tropic-AI/BRoverbs.

Exploring NLP Benchmarks in an Extremely Low-Resource Setting

The effectiveness of Large Language Models (LLMs) diminishes for extremely low-resource languages, such as indigenous languages, primarily due to the lack of labeled data. Despite growing interest, the availability of high-quality natural language processing (NLP) datasets for these languages remains limited, making it difficult to develop robust language technologies. This paper addresses such gap by focusing on Ladin, an endangered Romance language, specifically targeting the Val Badia variant. Leveraging a small set of parallel Ladin-Italian sentence pairs, we create synthetic datasets for sentiment analysis and multiple-choice question answering (MCQA) by translating monolingual Italian data. To ensure linguistic quality and reliability, we apply rigorous filtering and back-translation procedures in our method. We further demonstrate that incorporating these synthetic datasets into machine translation training leads to substantial improvements over existing Italian-Ladin translation baselines. Our contributions include the first publicly available sentiment analysis and MCQA datasets for Ladin, establishing foundational resources that can support broader NLP research and downstream applications for this underrepresented language.

SentiMM: A Multimodal Multi-Agent Framework for Sentiment Analysis in Social Media

With the increasing prevalence of multimodal content on social media, sentiment analysis faces significant challenges in effectively processing heterogeneous data and recognizing multi-label emotions. Existing methods often lack effective cross-modal fusion and external knowledge integration. We propose SentiMM, a novel multi-agent framework designed to systematically address these challenges. SentiMM processes text and visual inputs through specialized agents, fuses multimodal features, enriches context via knowledge retrieval, and aggregates results for final sentiment classification. We also introduce SentiMMD, a large-scale multimodal dataset with seven fine-grained sentiment categories. Extensive experiments demonstrate that SentiMM achieves superior performance compared to state-of-the-art baselines, validating the effectiveness of our structured approach.

Are You Sure You're Positive? Consolidating Chain-of-Thought Agents with Uncertainty Quantification for Aspect-Category Sentiment Analysis

Aspect-category sentiment analysis provides granular insights by identifying specific themes within product reviews that are associated with particular opinions. Supervised learning approaches dominate the field. However, data is scarce and expensive to annotate for new domains. We argue that leveraging large language models in a zero-shot setting is beneficial where the time and resources required for dataset annotation are limited. Furthermore, annotation bias may lead to strong results using supervised methods but transfer poorly to new domains in contexts that lack annotations and demand reproducibility. In our work, we propose novel techniques that combine multiple chain-of-thought agents by leveraging large language models' token-level uncertainty scores. We experiment with the 3B and 70B+ parameter size variants of Llama and Qwen models, demonstrating how these approaches can fulfil practical needs and opening a discussion on how to gauge accuracy in label-scarce conditions.

A Multidimensional AI-powered Framework for Analyzing Tourist Perception in Historic Urban Quarters: A Case Study in Shanghai

Historic urban quarters play a vital role in preserving cultural heritage while serving as vibrant spaces for tourism and everyday life. Understanding how tourists perceive these environments is essential for sustainable, human-centered urban planning. This study proposes a multidimensional AI-powered framework for analyzing tourist perception in historic urban quarters using multimodal data from social media. Applied to twelve historic quarters in central Shanghai, the framework integrates focal point extraction, color theme analysis, and sentiment mining. Visual focus areas are identified from tourist-shared photos using a fine-tuned semantic segmentation model. To assess aesthetic preferences, dominant colors are extracted using a clustering method, and their spatial distribution across quarters is analyzed. Color themes are further compared between social media photos and real-world street views, revealing notable shifts. This divergence highlights potential gaps between visual expectations and the built environment, reflecting both stylistic preferences and perceptual bias. Tourist reviews are evaluated through a hybrid sentiment analysis approach combining a rule-based method and a multi-task BERT model. Satisfaction is assessed across four dimensions: tourist activities, built environment, service facilities, and business formats. The results reveal spatial variations in aesthetic appeal and emotional response. Rather than focusing on a single technical innovation, this framework offers an integrated, data-driven approach to decoding tourist perception and contributes to informed decision-making in tourism, heritage conservation, and the design of aesthetically engaging public spaces.

Learning from Majority Label: A Novel Problem in Multi-class Multiple-Instance Learning

The paper proposes a novel multi-class Multiple-Instance Learning (MIL) problem called Learning from Majority Label (LML). In LML, the majority class of instances in a bag is assigned as the bag-level label. The goal of LML is to train a classification model that estimates the class of each instance using the majority label. This problem is valuable in a variety of applications, including pathology image segmentation, political voting prediction, customer sentiment analysis, and environmental monitoring. To solve LML, we propose a Counting Network trained to produce bag-level majority labels, estimated by counting the number of instances in each class. Furthermore, analysis experiments on the characteristics of LML revealed that bags with a high proportion of the majority class facilitate learning. Based on this result, we developed a Majority Proportion Enhancement Module (MPEM) that increases the proportion of the majority class by removing minority class instances within the bags. Experiments demonstrate the superiority of the proposed method on four datasets compared to conventional MIL methods. Moreover, ablation studies confirmed the effectiveness of each module. The code is available at \href{https://github.com/Shiku-Kaito/Learning-from-Majority-Label-A-Novel-Problem-in-Multi-class-Multiple-Instance-Learning}{here}.

EduRABSA: An Education Review Dataset for Aspect-based Sentiment Analysis Tasks

Every year, most educational institutions seek and receive an enormous volume of text feedback from students on courses, teaching, and overall experience. Yet, turning this raw feedback into useful insights is far from straightforward. It has been a long-standing challenge to adopt automatic opinion mining solutions for such education review text data due to the content complexity and low-granularity reporting requirements. Aspect-based Sentiment Analysis (ABSA) offers a promising solution with its rich, sub-sentence-level opinion mining capabilities. However, existing ABSA research and resources are very heavily focused on the commercial domain. In education, they are scarce and hard to develop due to limited public datasets and strict data protection. A high-quality, annotated dataset is urgently needed to advance research in this under-resourced area. In this work, we present EduRABSA (Education Review ABSA), the first public, annotated ABSA education review dataset that covers three review subject types (course, teaching staff, university) in the English language and all main ABSA tasks, including the under-explored implicit aspect and implicit opinion extraction. We also share ASQE-DPT (Data Processing Tool), an offline, lightweight, installation-free manual data annotation tool that generates labelled datasets for comprehensive ABSA tasks from a single-task annotation. Together, these resources contribute to the ABSA community and education domain by removing the dataset barrier, supporting research transparency and reproducibility, and enabling the creation and sharing of further resources. The dataset, annotation tool, and scripts and statistics for dataset processing and sampling are available at https://github.com/yhua219/edurabsa_dataset_and_annotation_tool.