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Deciding Whether to Ask Clarifying Questions in Large-Scale Spoken Language Understanding



Joo-Kyung Kim , Guoyin Wang , Sungjin Lee , Young-Bum Kim

* ASRU 2021 

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AUGNLG: Few-shot Natural Language Generation using Self-trained Data Augmentation



Xinnuo Xu , Guoyin Wang , Young-Bum Kim , Sungjin Lee

* Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics (ACL2021) 

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Learning Slice-Aware Representations with Mixture of Attentions



Cheng Wang , Sungjin Lee , Sunghyun Park , Han Li , Young-Bum Kim , Ruhi Sarikaya

* Findings of the ACL: ACL-IJCNLP 2021 

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Handling Long-Tail Queries with Slice-Aware Conversational Systems



Cheng Wang , Sun Kim , Taiwoo Park , Sajal Choudhary , Sunghyun Park , Young-Bum Kim , Ruhi Sarikaya , Sungjin Lee

* Published at ICLR 2021 Workshop on Weakly Supervised Learning 

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Neural model robustness for skill routing in large-scale conversational AI systems: A design choice exploration



Han Li , Sunghyun Park , Aswarth Dara , Jinseok Nam , Sungjin Lee , Young-Bum Kim , Spyros Matsoukas , Ruhi Sarikaya


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A Data-driven Approach to Estimate User Satisfaction in Multi-turn Dialogues



Ziming Li , Dookun Park , Julia Kiseleva , Young-Bum Kim , Sungjin Lee

* 12 pages 

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A Scalable Framework for Learning From Implicit User Feedback to Improve Natural Language Understanding in Large-Scale Conversational AI Systems



Sunghyun Park , Han Li , Ameen Patel , Sidharth Mudgal , Sungjin Lee , Young-Bum Kim , Spyros Matsoukas , Ruhi Sarikaya


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Self-Supervised Contrastive Learning for Efficient User Satisfaction Prediction in Conversational Agents



Mohammad Kachuee , Hao Yuan , Young-Bum Kim , Sungjin Lee


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Large-scale Hybrid Approach for Predicting User Satisfaction with Conversational Agents



Dookun Park , Hao Yuan , Dongmin Kim , Yinglei Zhang , Matsoukas Spyros , Young-Bum Kim , Ruhi Sarikaya , Edward Guo , Yuan Ling , Kevin Quinn , Pham Hung , Benjamin Yao , Sungjin Lee


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Pseudo Labeling and Negative Feedback Learning for Large-scale Multi-label Domain Classification



Joo-Kyung Kim , Young-Bum Kim

* ICASSP 2020 

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