ValueScope: Unveiling Implicit Norms and Values via Return Potential Model of Social Interactions

This study introduces ValueScope, a framework leveraging language models to quantify social norms and values within online communities, grounded in social science perspectives on normative structures. We employ ValueScope to dissect and analyze linguistic and stylistic expressions across 13 Reddit communities categorized under gender, politics, science, and finance. Our analysis provides a quantitative foundation showing that even closely related communities exhibit remarkably diverse norms. This diversity supports existing theories and adds a new dimension--community preference--to understanding community interactions. ValueScope not only delineates differing social norms among communities but also effectively traces their evolution and the influence of significant external events like the U.S. presidential elections and the emergence of new sub-communities. The framework thus highlights the pivotal role of social norms in shaping online interactions, presenting a substantial advance in both the theory and application of social norm studies in digital spaces.

The Impact and Opportunities of Generative AI in Fact-Checking

Generative AI appears poised to transform white collar professions, with more than 90% of Fortune 500 companies using OpenAI's flagship GPT models, which have been characterized as "general purpose technologies" capable of effecting epochal changes in the economy. But how will such technologies impact organizations whose job is to verify and report factual information, and to ensure the health of the information ecosystem? To investigate this question, we conducted 30 interviews with N=38 participants working at 29 fact-checking organizations across six continents, asking about how they use generative AI and the opportunities and challenges they see in the technology. We found that uses of generative AI envisioned by fact-checkers differ based on organizational infrastructure, with applications for quality assurance in Editing, for trend analysis in Investigation, and for information literacy in Advocacy. We used the TOE framework to describe participant concerns ranging from the Technological (lack of transparency), to the Organizational (resource constraints), to the Environmental (uncertain and evolving policy). Building on the insights of our participants, we describe value tensions between fact-checking and generative AI, and propose a novel Verification dimension to the design space of generative models for information verification work. Finally, we outline an agenda for fairness, accountability, and transparency research to support the responsible use of generative AI in fact-checking. Throughout, we highlight the importance of human infrastructure and labor in producing verified information in collaboration with AI. We expect that this work will inform not only the scientific literature on fact-checking, but also contribute to understanding of organizational adaptation to a powerful but unreliable new technology.

"They are uncultured": Unveiling Covert Harms and Social Threats in LLM Generated Conversations

Large language models (LLMs) have emerged as an integral part of modern societies, powering user-facing applications such as personal assistants and enterprise applications like recruitment tools. Despite their utility, research indicates that LLMs perpetuate systemic biases. Yet, prior works on LLM harms predominantly focus on Western concepts like race and gender, often overlooking cultural concepts from other parts of the world. Additionally, these studies typically investigate "harm" as a singular dimension, ignoring the various and subtle forms in which harms manifest. To address this gap, we introduce the Covert Harms and Social Threats (CHAST), a set of seven metrics grounded in social science literature. We utilize evaluation models aligned with human assessments to examine the presence of covert harms in LLM-generated conversations, particularly in the context of recruitment. Our experiments reveal that seven out of the eight LLMs included in this study generated conversations riddled with CHAST, characterized by malign views expressed in seemingly neutral language unlikely to be detected by existing methods. Notably, these LLMs manifested more extreme views and opinions when dealing with non-Western concepts like caste, compared to Western ones such as race.

A Survey on Event-based News Narrative Extraction

Narratives are fundamental to our understanding of the world, providing us with a natural structure for knowledge representation over time. Computational narrative extraction is a subfield of artificial intelligence that makes heavy use of information retrieval and natural language processing techniques. Despite the importance of computational narrative extraction, relatively little scholarly work exists on synthesizing previous research and strategizing future research in the area. In particular, this article focuses on extracting news narratives from an event-centric perspective. Extracting narratives from news data has multiple applications in understanding the evolving information landscape. This survey presents an extensive study of research in the area of event-based news narrative extraction. In particular, we screened over 900 articles that yielded 54 relevant articles. These articles are synthesized and organized by representation model, extraction criteria, and evaluation approaches. Based on the reviewed studies, we identify recent trends, open challenges, and potential research lines.

Mixed Multi-Model Semantic Interaction for Graph-based Narrative Visualizations

Narrative sensemaking is an essential part of understanding sequential data. Narrative maps are a visual representation model that can assist analysts to understand narratives. In this work, we present a semantic interaction (SI) framework for narrative maps that can support analysts through their sensemaking process. In contrast to traditional SI systems which rely on dimensionality reduction and work on a projection space, our approach has an additional abstraction layer -- the structure space -- that builds upon the projection space and encodes the narrative in a discrete structure. This extra layer introduces additional challenges that must be addressed when integrating SI with the narrative extraction pipeline. We address these challenges by presenting the general concept of Mixed Multi-Model Semantic Interaction (3MSI) -- an SI pipeline, where the highest-level model corresponds to an abstract discrete structure and the lower-level models are continuous. To evaluate the performance of our 3MSI models for narrative maps, we present a quantitative simulation-based evaluation and a qualitative evaluation with case studies and expert feedback. We find that our SI system can model the analysts' intent and support incremental formalism for narrative maps.

Building Human Values into Recommender Systems: An Interdisciplinary Synthesis

Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively theorized and studied. Our overarching question is how to ensure that recommender systems enact the values of the individuals and societies that they serve. Addressing this question in a principled fashion requires technical knowledge of recommender design and operation, and also critically depends on insights from diverse fields including social science, ethics, economics, psychology, policy and law. This paper is a multidisciplinary effort to synthesize theory and practice from different perspectives, with the goal of providing a shared language, articulating current design approaches, and identifying open problems. It is not a comprehensive survey of this large space, but a set of highlights identified by our diverse author cohort. We collect a set of values that seem most relevant to recommender systems operating across different domains, then examine them from the perspectives of current industry practice, measurement, product design, and policy approaches. Important open problems include multi-stakeholder processes for defining values and resolving trade-offs, better values-driven measurements, recommender controls that people use, non-behavioral algorithmic feedback, optimization for long-term outcomes, causal inference of recommender effects, academic-industry research collaborations, and interdisciplinary policy-making.

Pathways through Conspiracy: The Evolution of Conspiracy Radicalization through Engagement in Online Conspiracy Discussions

The disruptive offline mobilization of participants in online conspiracy theory (CT) discussions has highlighted the importance of understanding how online users may form radicalized conspiracy beliefs. While prior work researched the factors leading up to joining online CT discussions and provided theories of how conspiracy beliefs form, we have little understanding of how conspiracy radicalization evolves after users join CT discussion communities. In this paper, we provide the empirical modeling of various radicalization phases in online CT discussion participants. To unpack how conspiracy engagement is related to radicalization, we first characterize the users' journey through CT discussions via conspiracy engagement pathways. Specifically, by studying 36K Reddit users through their 169M contributions, we uncover four distinct pathways of conspiracy engagement: steady high, increasing, decreasing, and steady low. We further model three successive stages of radicalization guided by prior theoretical works. Specific sub-populations of users, namely those on steady high and increasing conspiracy engagement pathways, progress successively through various radicalization stages. In contrast, users on the decreasing engagement pathway show distinct behavior: they limit their CT discussions to specialized topics, participate in diverse discussion groups, and show reduced conformity with conspiracy subreddits. By examining users who disengage from online CT discussions, this paper provides promising insights about conspiracy recovery process.

Characterizing Social Imaginaries and Self-Disclosures of Dissonance in Online Conspiracy Discussion Communities

Online discussion platforms offer a forum to strengthen and propagate belief in misinformed conspiracy theories. Yet, they also offer avenues for conspiracy theorists to express their doubts and experiences of cognitive dissonance. Such expressions of dissonance may shed light on who abandons misguided beliefs and under which circumstances. This paper characterizes self-disclosures of dissonance about QAnon, a conspiracy theory initiated by a mysterious leader Q and popularized by their followers, anons in conspiracy theory subreddits. To understand what dissonance and disbelief mean within conspiracy communities, we first characterize their social imaginaries, a broad understanding of how people collectively imagine their social existence. Focusing on 2K posts from two image boards, 4chan and 8chan, and 1.2 M comments and posts from 12 subreddits dedicated to QAnon, we adopt a mixed methods approach to uncover the symbolic language representing the movement, expectations, practices, heroes and foes of the QAnon community. We use these social imaginaries to create a computational framework for distinguishing belief and dissonance from general discussion about QAnon. Further, analyzing user engagement with QAnon conspiracy subreddits, we find that self-disclosures of dissonance correlate with a significant decrease in user contributions and ultimately with their departure from the community. We contribute a computational framework for identifying dissonance self-disclosures and measuring the changes in user engagement surrounding dissonance. Our work can provide insights into designing dissonance-based interventions that can potentially dissuade conspiracists from online conspiracy discussion communities.

Narrative Maps: An Algorithmic Approach to Represent and Extract Information Narratives

Narratives are fundamental to our perception of the world and are pervasive in all activities that involve the representation of events in time. Yet, modern online information systems do not incorporate narratives in their representation of events occurring over time. This article aims to bridge this gap, combining the theory of narrative representations with the data from modern online systems. We make three key contributions: a theory-driven computational representation of narratives, a novel extraction algorithm to obtain these representations from data, and an evaluation of our approach. In particular, given the effectiveness of visual metaphors, we employ a route map metaphor to design a narrative map representation. The narrative map representation illustrates the events and stories in the narrative as a series of landmarks and routes on the map. Each element of our representation is backed by a corresponding element from formal narrative theory, thus providing a solid theoretical background to our method. Our approach extracts the underlying graph structure of the narrative map using a novel optimization technique focused on maximizing coherence while respecting structural and coverage constraints. We showcase the effectiveness of our approach by performing a user evaluation to assess the quality of the representation, metaphor, and visualization. Evaluation results indicate that the Narrative Map representation is a powerful method to communicate complex narratives to individuals. Our findings have implications for intelligence analysts, computational journalists, and misinformation researchers.